Experience

Restorepoint

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Head of Services

  • Mar 2020 - Present



Virgin Media

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Linux System Engineer / Radius Engineer

  • Oct 2019 - Mar 2020

  * Steel Belt Radius 8.4/8.6 migration, design and implementation * KVM virtual network and server builds * Radius cluster design and builds * Ansible automation * Kickstart virtual machine automation * Bare Metal server OS installations and backup solution design * VMWare vSphere server builds * BASH / Python / JSON shell scripting * End to End documentation including HLD and LLD docs * Machine room hardware installations * Steel Belt Radius 8.4/8.6 migration, design and implementation * KVM virtual network and server builds * Radius cluster design and builds * Ansible automation * Kickstart virtual machine automation * Bare Metal server OS installations and backup solution design * VMWare vSphere server builds * BASH / Python / JSON shell scripting * End to End documentation including HLD and LLD docs * Machine room hardware installations



Travel Republic

• United Kingdom
• Travel Arrangements
• 100 - 200 Employee

• Linux System Engineer

  • Apr 2019 - May 2019

  * Ansible server build from scratch to full life cycle * Provide new code to roll out splunk universal forwarders to 500+ Linux machines * Supply extensive documentation to support my code & practices * Version Control using GIT * Supporting Ubuntu 12.x, 14.x, 16.x & 18.x servers * Picking up JIRA tickets and working with them until final closure * Adhoc desktop support inc laptop, phone, tablet, printer repair and configurations * Active Directory administration - user creation, password resets, adding GPO’s * Server patching & liaising with customers for Emirates Group, UAE Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Linux System Administrator

  • Apr 2018 - Jan 2019

  * VMWare VSphere Administration & Provisioning * VMWare ESXi Physical Server Builds and configuration * Multiple VM build per project specifications * REAR disaster recovery solution implementation * Symantec Endpoint Anti-Virus installation & configuration * Extensive build documentation * RHEL Satellite licence renewals & administration * Service Activation for all new machines * VCS cluster installations and configurations * Tivioli ITM Endpoint Monitoring * Server Patching Show less



SSE plc

• United Kingdom
• Utilities
• 700 & Above Employee

• Cloud Provisioning / Linux System Administrator

  • Jan 2017 - Apr 2018

  * MS Azure Virtual Environment Provisioning * RedHat Linux Server Management / Configuration * BASH Shell Scripting * Python coding / developing * Ansible automation - playbook creation and implementation * Ansible installation and configuration and deployments * Websphere Maximo patch installations * Apache configuration and installation * TSM install, configuration and deployments * SSH / SSL key and cert ordering, provisioning and config mgt * RedHat Satellite upgrade and patch installs Show less



ACI Worldwide

• United States
• Software Development
• 700 & Above Employee

• Operations Engineer

  • Jul 2015 - Dec 2016

  *Processing multi million dollar settlement files every morning *Monitoring realtime transactions using MSSQL *Automation of commonly run procedures using BASH shell scripting *Patching of Apache Tomcat within the financial gateway systems *Remedy Salesforce ticketing system *TSM v10 backup monitoring + weekly tape rotations *Sybase user account administration *24/7 support inc out of hours on-call *Monitoring systems and applications using UpTime and PRTG tools *F5 Load balancing systems during change control *Adding new IP addresses to CISCO Firewalls using the command line *Monitoring hardware failures in the DC and provisioning new components *Liasing with customers to meet SLA deadlines via a triage process *Legible documentation for new + old team members Show less



Motortrak Ltd

• Thames Ditton, Surrey

• Desktop / Infrastructure Support Engineer

  • Dec 2014 - Mar 2015

  * Problem diagnosis and rectification * Building and provisioning * Patching and Upgrading * Installation of expansion cards, memory and peripheral devices * Software installation * Networking (TCP/IP, DHCP, DNS, Wireless) * MS Office products * Active Directory Installation, Configuration, Administration * Virtualisation using Oracle Virtualbox * Sage Accounts Server 50 & 200 Build / Support * Remote management Configuration * Email client configuration (MAPI, IMAP, POP3, SMTP) * Local and network printer support * Google Apps * JIRA Administration and User Support Show less



Nationwide Building Society & SERCO

• Bournemouth, United Kingdom

• Migration Engineer SME

  • Sep 2014 - Dec 2014

  * Assist with migration of Windows XP to Windows 7 on approx 1000 machines * Customer facing point of contact for all day to day issues * Data capture and restores pre & post migration * Microsoft Office 365 configuration * Provide customer satisfaction and signing off deployments * System builds and upgrades * Active Directory SCCM package deployments to remote laptops and desktop machines * Assist with migration of Windows XP to Windows 7 on approx 1000 machines * Customer facing point of contact for all day to day issues * Data capture and restores pre & post migration * Microsoft Office 365 configuration * Provide customer satisfaction and signing off deployments * System builds and upgrades * Active Directory SCCM package deployments to remote laptops and desktop machines



HP UK

• United Kingdom
• Information Technology & Services
• 200 - 300 Employee

• Linux Technical Build Engineer

  • Feb 2014 - Jul 2014

  * Migration of an existing HP-UX environment to a HP Virtual Private Cloud. This involved assisting the system architects in disk sizing and creating specified disk logical volumes for certain business application suites. * TWS 8.6 full installation and deployment to the HP cloud * TDWC & WebAdmin front end Installations to the HP cloud and configuration & administration * Complete migration of 2600 Korn scripts from HP-UX to BASH/RedHat Enterprise 6.4 * Filesystem design to replicate existing architecture * Creating a complete documentation library for each script and designing an "out of hours" process * Creating scripts to supply live progress reports to management and on-demand spreadsheet analysis * Guiding junior work colleagues on the best approach to implement scripts and applications * Set up of SFTP and help to decommission FTP to a more secure bank file transfer automation via the TWS scheduler * SSH authentication creation between virtual servers and certificate assigning * Promoting full environments from DEV, SIT, UAT, Pre-Prod & Production and taking regular snapshots * Daily use of version control software. Creating repositories for the project and maintaining source control. * Setup of Mailx and sendmail and postfix email Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Support Analyst

  • Feb 2008 - Dec 2013

  * Deployment of Unix patches on the CLS FX base application, FX Bank Gateways, Reuters Gateways and same day settlement servers * Logica Hotscan regulatory OFAC trade scanning * IBM WebSphere MQ: Creation and design of managers, channels and queues over a complex infrastructure. Design documentation creation. Adhoc training. * IBM WebSphere Process Server/Application Server (500 lpars): installation/configuration, setting up response files, scripting to enhance installation speed and EAR file plugin installs. SSL certificate creation/installs via AIX. JVM memory performance tuning and creation of Cell Manager Servers. * Monitoring for errors and working on SLA critical tickets via WAS/WPS. Weekend reboots. * IBM IHS (http) apache2 server: Configuration, Installation, Monitoring, Troubleshooting * IBM Sterling Connect:Direct: Monitoring * SQL: Queries, table updates/deletes/inserts, scripting and testing * Bash/Korn shell scripting * Troubleshooting SLA managed tickets using Maximo problem/change control * IBM Tivoli Storage Manager: Daily operational support using DSMC command line tool for archiving/incremental/restores/retrieves/management class amendments. Monitoring and configuration. * IBM Tivoli Workload Scheduler: Monitoring, script inserts, command line queries * Technical document creation for project and knowledge transfer * RedHat Administration on Laptops * SFTP, SSH, SSL, cron, NTP Show less



UniChem Ltd

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Redhat Linux Enterprise System Administrator/Application Support

  • Jun 2007 - Dec 2007

  * Deploying test phase updates to software * Monitoring of Control-M batch jobs and implementing new procedures for nightly operations * Redhat Linux BASH shell scripting to assist in daily roles * Redhat Linux RPM patch installation & Fault diagnostics * Problem Solving and Root Cause Analysis daily control * Troubleshooting cups, SLAPD, ActiveMQ * IBM database (DB2) daily admin which includes user admin, DB online/offline backups. * Deploying test phase updates to software * Monitoring of Control-M batch jobs and implementing new procedures for nightly operations * Redhat Linux BASH shell scripting to assist in daily roles * Redhat Linux RPM patch installation & Fault diagnostics * Problem Solving and Root Cause Analysis daily control * Troubleshooting cups, SLAPD, ActiveMQ * IBM database (DB2) daily admin which includes user admin, DB online/offline backups.



SITA

• Switzerland
• IT Services and IT Consulting
• 700 & Above Employee

• Unix Support Engineer

  • Jun 2006 - Apr 2007

  * Implementing new Solaris servers from staging to production * Installing changes for new system builds and application upgrades * Monitoring e-commerce servers using SiteScope monitoring tool * Submitting new work documentation for daily reference * Reboots+patch installs on Solaris/Redhat Linux production servers * Korn/bash shell scripts to automate daily workload * On-call duties include Solaris troubleshooting, Java restarts, disk/process usage alerts & network problem solving * Veritas Netbackup V5 installation across all newly built production servers Show less



Visa

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Unix Systems Analyst

  • Dec 2005 - Jul 2006

  * Troubleshooting problems using UNIX (Solaris/AIX) * Raising calls using Remedy Call Center software * Monitoring batch jobs using Control-M & Tivoli TEC * Creating and monitoring scheduled backups * Submitting data processing using MVS5 Mainframe * Reboots+patch installs on AIX/Solaris/Redhat Linux production servers * Small korn/bash shell scripts to resolve daily workload and automation * Troubleshooting problems using UNIX (Solaris/AIX) * Raising calls using Remedy Call Center software * Monitoring batch jobs using Control-M & Tivoli TEC * Creating and monitoring scheduled backups * Submitting data processing using MVS5 Mainframe * Reboots+patch installs on AIX/Solaris/Redhat Linux production servers * Small korn/bash shell scripts to resolve daily workload and automation