Experience

Connectivity Source

• Wireless Services
• 100 - 200 Employee

• Retail Store Manager

  • Apr 2023 - Present

  Greensboro--Winston-Salem--High Point Area

• Retail Assistant Manager

  • Oct 2021 - Apr 2023

  Kernersville, North Carolina, United States



Mobile Store Operators

• United States
• Retail
• 1 - 100 Employee

• Sales Lead

  • Sep 2021 - Apr 2023

  High Point, North Carolina, United States

• Retail Sales Associate

  • Jul 2019 - Nov 2022



Sprint

• United States
• Telecommunications
• 700 & Above Employee

• Sales Consultant

  • Oct 2018 - Mar 2019

  Winston Salem, NC 27103



GP Mobile

• United States
• Wireless Services
• 300 - 400 Employee

• Retail Sales Representative

  • Dec 2016 - Oct 2018

  High Point, North Carolina



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jan 2014 - Aug 2015

  Greensboro/Winston-Salem, North Carolina Area Assist customers with requests ranging from scheduling appointments to billing and the sale of additional or bundled products. Troubleshoot issues with customer equipment and/or services to reveal and resolve underlying problems for quick resolution.



Sears

• United States
• Retail
• 700 & Above Employee

• Consumer Advocate

  • May 2013 - Dec 2013

  High Point, NC Administered all aspects of Service Protection Agreements.This included such things as pre-approval for product replacement, rental reimbursements. food loss claims, educating customer on coverage and scheduling service repair appointments



Cellular Sales

• United States
• Wireless Services
• 700 & Above Employee

• Sales Representative

  • Aug 2012 - Nov 2012

  High Point/Thomasville, NC Developed sales from new and existing customer for Verizon Wireless. Analyzing customer needs in order to make specific recommendations based on those needs. Maintained up to date knowledge of ever changing new technology. Maintained customer contact during and after sale to guarantee satisfaction.



NorthState

• United States
• Telecommunications
• 500 - 600 Employee

• Sales Associate

  • Aug 2006 - May 2012

  High Point, NC Sold AT&T Wireless service, Plex TV, Internet & Landline Phone services to new and existing customers. Preserved and encouraged customer loyalty through courteous and efficient resolutions to customer service issues.