David Schaefer II
Continuous Monitoring Team Lead at Quantum Research International- Claim this Profile
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Topline Score
Bio
Credentials
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Splunk Enterprise Security
SplunkDec, 2021- Sep, 2024 -
Splunk Fundamentals 2
SplunkApr, 2021- Sep, 2024 -
Splunk Fundamentals 1
SplunkFeb, 2021- Sep, 2024 -
COMPTia Network+
CompTIA -
CompTIA A+
CompTIA -
CompTIA IT Operations Specialist
CompTIA -
CompTIA Secure Infrastructure Specialist
CompTIA -
CompTIA Security+ ce
CompTIA
Experience
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Quantum Research International
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United States
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Defense and Space Manufacturing
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100 - 200 Employee
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Continuous Monitoring Team Lead
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Oct 2020 - Present
CyberSecurity analyst lead, Admin for: QRadar, Splunk, Dragos & BMC Remedy. CyberSecurity analyst lead, Admin for: QRadar, Splunk, Dragos & BMC Remedy.
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Vista Technical Services, LLC
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United States
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Information Technology & Services
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1 - 100 Employee
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IT Dedicated Support Army Contracting Command
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Apr 2015 - Feb 2020
Dedicated desktop support for the Army Contracting Command. Including iPhone setup, Computer hardware distribution and setup. Managed over 1000 Networked devices including VOIP Phones, desktop, laptop and Network printers. Worked closely with IASO to provide annual IT security cyber-awareness training and support for in-processing personnel. Ensuring network, system and data availability and integrity through preventative maintenance, network switch patching, upgrades and mandated IA Security (IAVA) vulnerability patching. Providing continued maintenance and development of bug fixes and patch sets for existing web applications. Performing data transfers, profile rebuilding and program installations. In October 2015, the RITS II Contract was won by Vista Technical Services. All previous duties resumed under new company. Show less
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Alutiiq, LLC
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United States
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Defense & Space
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700 & Above Employee
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IT Field Support Specialist
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Apr 2012 - Apr 2015
Provide on-site desktop support for customers of NEC-R. Responsible for resolving service requests for various organizations within Redstone Arsenal. Problems to include desktop network connectivity, desktop configuration, email, login and passwords, CAC/PKI, application support, printer, plotter, scanner, and digital sender support, repairing connectivity problems on a wide area network, and troubleshooting configuration issues. Tasked to perform a range of scheduled routines in addition to operating the system and resolving common error conditions, diagnose and act on machine stoppage and error conditions not fully covered by existing procedures and guidelines and provide detailed documentation on processes and resolutions. Other tasks include management for Windows migrations to Windows 7 on PC's, laptops and server blades, implementing IAVA patches to maintain DISA STIG compliance manually or via SCCM. Providing support for Wireless devices such as Blackberries using the Blackberry enterprise server, air cards and VPN configuration. Show less
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SAIC
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Defense and Space Manufacturing
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1 - 100 Employee
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IT Support Specialist
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2011 - 2012
Duties included troubleshooting and repairing computer systems and Thin Client systems; both remotely and directly. Setting up and installing hardware and software, and troubleshooting issues. Assisting network infrastructure administration and Computer Operations crews on both classified and unclassified networks. Performed system administrative functions for Microsoft Windows 7, XP, Server 2008 platforms and thin client virtual desktops. Primary duties included managing, maintenance, user support and troubleshooting various user hardware, and software. Duties included documenting, investigating and patching vulnerabilities, IAVAs and correcting system issues. Show less
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Client Support Administrator
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Oct 2008 - Mar 2011
Initially began employment with SAIC as IT Tech-II Helpdesk technician, but quickly moved to the role of Tech III Client Support Administrator under the CIMS and later to the JRDC contract for MDA. Duties included troubleshooting and repairing computer systems across the enterprise; either remotely or directly. Setting up and installing hardware and software, and troubleshooting problems. Using active directory and assisting network infrastructure administration on both classified and unclassified networks. Occasionally tasked by MDA Crew lead to organize the setup of mission critical projects and initiatives for MDA. Performed system administrative functions for Microsoft Windows platforms. Primary duties included managing, maintenance, user support and troubleshooting various user hardware, and software. Duties included documenting, investigating and resolving vulnerabilities and correcting system. Other duties included assisting in the maintenance and management of user unique supporting hardware and software, and troubleshooting hardware and firmware failures Show less
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Education
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2005 - 2008
Virginia College - Huntsville AL
A+, Network+, Security+ -
2000 - 2002
John C Calhoun State Community College
Associate of Arts and Sciences (AAS), Computer Graphics -
1998 - 2000
Athens
Bachelor's degree -
1996 - 2000
Athens State University
Bachelor of Science (B.S.), Marketing -
1994 - 1996
John C Calhoun State Community College
Associate’s Degree, Associate of Science (AS)
Community
