Experience

Mango Logistics Group

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Business Development Manager

  • Nov 2021 - Present

  Mango Logistics Group is a bespoke logistics provider that specialises in UK overnight and International deliveries (Mango International), same-day courier services (Mango Couriers), as well as serviced storage solutions with locations in central London (Mango Storage). With a strong reputation for high customer loyalty and satisfaction, we find tailor-made solutions based on specific and individual requirements, often combining both our courier and storage solutions for a complete end to end service. Mango Logistics Group is made up of three companies:- Mango International Ltd provides a bespoke UK Overnight and International courier service with solutions for all UK domestic deliveries, as well as import/export, freight forwarding, and global mail. - www.mangointernational.co.uk- Mango Couriers, our same day courier service, provides a fresh and dynamic approach to the same day delivery service. We commit to a 1 hour promise to collect and deliver our clients packages to all central London zones. Mango Couriers operates a large specialist fleet of vehicles to cater to all our same day customers’ needs, including time sensitive/urgent deliveries. - www.mangocouriers.co.uk- Mango Storage can accommodate our clients with the complete Serviced Storage package for Business Archive (including scanning and cataloguing), Student or Personal storage. We also offer fulfilment services (pick, pack and distribution) for commercial clients and those who have a lack of space, infrastructure or resource. We provide expert solutions whether it is for short term or long term storage with ease of access to our facilities. - www.mangostorage.co.uk



Proxi

• United Kingdom
• Logistics and Supply Chain
• 1 - 100 Employee

• Business Development Manager

  • May 2021 - Oct 2021

  Proxi is bringing the feeling of a small town to the big city – making delivery and fulfilment services more local than ever before.These days, everybody shops online. Your fulfilment and delivery service can be the difference between a happy customer and an unhappy one.Go with Proxi and you’ll keep all of your shoppers smiling. We have fulfilment centres right across London, which means we deliver locally – to any postcode within the M25 – the same day, the next day and at a time of your customers’ choosing.Better still, our team and drivers are fully employed and live in the neighbourhoods we serve, plus our eco-friendly fleets deliver in less miles. This means that we’re better for local communities, and we’re more sustainable too.Please see www.proxi.com for further information.



Crawford Cars Ltd

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Business Development Consultant

  • Sep 2019 - Aug 2020



Addison Lee

• Key Account Manager

  • May 2015 - Jul 2019

  Consultative sales and key account management to C level account portfolio.Cyclone Car and Courier Co Ltd was the subject of acquisition by Addison Lee in May 2015.• Reporting directly to the CEO, Head of Sales & Managing director of Addison Lee and Tri Star division with responsibility for account development of clients for our Global and Key accounts• Account portfolio of £4,000,000 and achieved target increase spend by 12% plus and bonus paid on this basis• Attended regular sales training courses: included SPIN sales technique and DISC profiling• Since 2017 performed a specific individual role for courier service opportunities and growth: chosen for previous experience • The key account management role providing technology support, online, App and API integration• Worked collaboratively with global & key account managers, legal team, pricing team, courier manager and head of sales & managing director to achieve objectives



Cyclone Car and Courier Company Ltd.

• Business Development Manager

  • Mar 2013 - May 2015

  Sales, account management and general logistics manager for London based courier and executive passenger car company. Supplying services to TV production, PR and advertising agencies.Detailed day to day account management support to high profile clients in advertising, film and TV and fashion PR and production. Full support to events, productions and special projects.Executive, chauffeur and standard passenger car services.London based courier bikes, parcel cars and vans.UK and international courier services.Specialties: couriers, executive passenger cars, chauffeurs, account manager, sales, client services, operations management, event planning, logistics IT systems, training, online booking systems.



Cyclone VIP Cars & Couriers. Sales and account management.

• Business Development Manager

  • Mar 2013 - May 2015

  New sales within the London advertising, TV production and fashion industries. Sales to London media industry.Account management to accounts within my folio. maintenance and management of the company software, Freedom, top of the range software to the courier and logistics industry. New sales within the London advertising, TV production and fashion industries. Sales to London media industry.Account management to accounts within my folio. maintenance and management of the company software, Freedom, top of the range software to the courier and logistics industry.



BCCP LTD

• United Kingdom
• Truck Transportation
• 1 - 100 Employee

• Sales and account manager

  • May 2011 - Mar 2013

  BCCP KEEPING BUSINESS ON THE MOVE BCCP's Chauffeur vehicles have been helping business people move around London for many years, keeping your business on the move.If you require something collected and delivered on the same day BCCP offers a fast & easy to book cost effective courier service. We always put our customers first, whatever your request, It's our duty to ensure we meet all your deadlines If you're looking for a delivery company who can provide you with an urgent same day service you might be interested in knowing that BCCP have one the largest fleets of motorbike couriers in LondonWe at BCCP are committed to our green environment both personally and professionally. With the support of our clients, We upgrade 80% of our fleet with Toyota prius, still one of the leading environmentally friendly cars on the road today.IPEX offers a fast and efficient alternative to other national and intertional aprcel carriers - with saving of to 40%BCCP cars and couriers.Joined as the BCCP sales manager with responsibility for new sales and to add value from the existing account base.London based courier and passenger car company within central London. To provide a point of contact for client's senior managers and provide account management support.Detailed advise on best use of the company software. Particularly to the client.



Cyclone

• Client Development, Sales, Account Manager

  • Jun 2000 - Jul 2010

  Core responsibilitiesManagement team level responsibility for client development and all aspects of the account management team's role.Detailed reporting to the management team of company and individual client turnover and development. Use of R/R report writer and crystal reporting.Proven track record in selling and account management to high profile advertising and TV production company accounts: TBWA, WPP, WCRS, Talkback, Endemol UK and Tiger Aspect amongst others. Individual accounts ranging from 20k - 300k per annum.Dealing with tenders from procurement managers at potential new accounts.Managing a client services team of 5. Responsible for an operations room helpdesk providing first point of contact for all customer complaints and issues. Close working with IT department in implementation of software specific to the company. Including online booking system and associated client training. Responsible for implementation of action messaging system with I.T. department. A system designed for the client service role.Continuation and enhancement of all previous operations roles. Providing detailed help to the management team within the operations department.Suggested and instigated the role of environmental manager, dealing with all environmental related client enquiries. Cyclone achieved both ISO14001 and ISO9001 standards.



Cyclone Ltd

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Operations manager

  • Jan 1995 - Jan 2000

  Management responsibility for 8/10 control and 20 operations staff working to an overall staff of 250. Covering all services, executive passenger, cycle-courier, motorbike and van desks. Control staff responsible for 100 plus drivers and riders.Dealing with all arising matters of client services. Initialising this role for the first time within the company.Maintenance of client database within computerised courier department.Close working with IT department. Implementation and decision making on software.