Experience

Sanderling Renal Services-USA LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Vice President-Revenue Cycle Management ◆ Manage $30M Annual Revenue ◆ Developed KPIs

  • Jun 2021 - Present

  As a revenue cycle executive, I have created KPIs, developed processes, and improved performance. • Reduced Days Sales Outstanding by 40% • Improved cash collections by over 30% • Led integration of 5 facility acquisitons and 10 hospital account integrations • Selected and implemented physician credentialing software Created strategic vision and led daily revenue cycle operations for ~$25M in annual revenue for institutional and professional claims. Responsible for the deployment and maintenance of equipment, technologies and supplies; Manage vendor relationships. Show less



DaVita Inc.

• United States
• Hospitals and Health Care

• Senior Director Revenue Operations ◆ Accountable for $1.1B annual revenue

  • Feb 2019 - Jun 2021

  Revenue Cycle Executive for Fortune 200 healthcare company• Led team of 120 revenue cycle employees• Accountable for ~$1.1B annual revenue • Implemented Continuous Documentation Initiative to reduce bad debt by $2.3M annually• Led Revenue Operations Policy and Procedure Committee

• Director Revenue Operations ◆ Accountable for $550M annual revenue across 14 states

  • Mar 2013 - Feb 2019

  • Transformed $10.6B month-end billing processes resulting in 80% fewer resources.• Developed new organizational structure and career path program for 300 teammates.• Led consulting engagement for specialty pharmacy subsidiary reducing AR > 90 by 19.6%.

• Regional Revenue Manager Revenue Operations ◆ Reduced Days Sales Outstanding by 20.6%

  • Jul 2010 - Mar 2013

  • Led 17 revenue cycel employees to collection receivables for 140 Joint Venture centers.• Responsible for acquisition AR wind down of $26.3M.• Created development program for 30 assistant managers.

• Revenue Cycle SOX Compliance Senior Analyst ◆ Project Manager

  • May 2008 - Jul 2010

  • Led annual risk assessments for over 100 key revenue operation processes.• Managed the daily workflow of 5 SOX Compliance Analysts.

• Revenue Cycle Process Engineer ◆ Collaborative process re-design

  • Dec 2007 - May 2008

  • Automated 18.8% of manual adjustment approvals.• Increased on-time medication authorizations by 11%.



TechTeam Global

• Belgium

• Acquistion Analyst ◆ Developed models to guide decisions

  • Sep 2005 - Nov 2007

  • Provided leadership at the task level, and independently completing well-defined, small to medium-sized project tasks • Evaluated the impacts of procurement, fielding, and distribution of the Army’s legacy vehicle fleet of vehicles • Provided leadership at the task level, and independently completing well-defined, small to medium-sized project tasks • Evaluated the impacts of procurement, fielding, and distribution of the Army’s legacy vehicle fleet of vehicles



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Executive Officer-Medical Battalion ◆ Created new tools to expedite the medical review process

  • May 2003 - Sep 2005

  • Supervised all divisional and non-divisional active-duty Soldiers (up to 425 personnel) undergoing the Medical Evaluation Board process. • Developed system to monitor and expedite ~600 Soldiers’ medical evaluation boards increasing productivity by 35%. • Rated by the Battalion Commander as one of the top 20% of all lieutenants in the battalion. • Supervised all divisional and non-divisional active-duty Soldiers (up to 425 personnel) undergoing the Medical Evaluation Board process. • Developed system to monitor and expedite ~600 Soldiers’ medical evaluation boards increasing productivity by 35%. • Rated by the Battalion Commander as one of the top 20% of all lieutenants in the battalion.