Experience

Moray Firth Tours

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Business Owner

  • Apr 2016 - Present

  We provide Tours & Transport around Moray, Speyside & Highlands. Airport transfers to & from Aberdeen or Inverness airports. Range of bespoke tours, whisky, food & drink, golf & local history. Why not travel along the Malt Whisky Trail, discover the Moray Coast and learn about Moray's Heritage. Moray Firth Tours specialises in catering for small groups of people looking for that special tour with first class customer service. We can do bespoke trips to suit your groups needs and cover the North East and Highlands of Scotland. I own an 8 seater Mercedes Vito with leather seating, air con & long wheel base. Please let me know if you need any more information. Email morayfirthtours@gmail.com or call 07724095739 for more details. Thanks David Show less



The Moray Council

• Civic and Social Organizations

• Technical Support Officer

  • Jun 2012 - Present

  Assist in the development and maintenance of the corporate EDRM system. Contribute to an ongoing review of ways of working and raise issues for improvement or development.Identify needs and gather information in order to build the document management system and promote a corporate and collaborate way of working. This involves conducting meetings with senior managers and departmental staff, booking rooms & writing up outcomes of the meetings.Help develop a corporate document scanning solution which meets the needs of the service and meets required standards.Robust system testing and roll out of system developments. Provide non-technical training to system users.Provide first line support to system users. Production of statistical information. Provide excellent customer service. Show less

• Purchasing Administrator

  • Apr 2010 - Jun 2012

  PROVIDING DAY TO DAY SUPPORT AND MAINTENANCE OF THE PURCHASING MANAGEMENT SYSTEM, ASSIST WITH TESTING OF DEVELOPMENTS, VERSION MIGRATIONS AND FIXES TO THE SYSTEM, TRAIN AND PROVIDE HELP TO USERS OFPAYMENTS SYSTEMS, REVIEWING AND KEEPING PAYMENTS PROCEDURES UP TO DATE, HANDLE ENQUIRIES BOTH WRITTEN AND VERBAL FOR PAYMENTS, PROCESSING INVOICES AND CHASING AUTHORISATION BY SECTION MANAGERS.

• Customer Service Advisor

  • Sep 2002 - Apr 2010

  DEVELOP AND MAINTAIN STATISTICAL DATA ON THE TYPE AND SOURCE OF CUSTOMER CONTACT, MAINTAIN STATISTICAL DATA ON THE PERFORMANCE OF BOTH OFFICES AND INDIVIDUALS, LIASE WITH STAFF AND MANAGERS ABOUT DATA COLLECTION AND ANALYSIS WORK TO SEE WHAT IMPROVEMENTS CAN BE MADE, PROVIDE REGULAR REPORTS ON STATS AND PERFORMANCE, PROVIDE OPTIONS AND RECOMMEND IMPROVED WAYS OF WORKING OR PROMOTING THE SERVICE PROVIDED.



Clydesdale Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Customer Services Officer

  • Sep 2000 - Sep 2002

  Advising customers & providing excellent customer service. Cash handling & Bank reconciliations, Recommending products and service, cash handling and balancing, key holder and emergency call outs. Advising customers & providing excellent customer service. Cash handling & Bank reconciliations, Recommending products and service, cash handling and balancing, key holder and emergency call outs.