David Robertson
Chief Operating Officer, Ministry Outreach and Development at Inspiration Ministries- Claim this Profile
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Topline Score
Bio
Mitch Bader
I had the distinct pleasure of working with Dave at Inpulse response Group. Initially brought in to help with business development, Dave's operational and leadership qualities quickly moved him into a position of senior leadership over all operations. His business acumen, team spirit and insightful leadership style enabled performance improvements that delighted clients and spurred financial success. I would work with Dave again any time.
Darron M. Yancy, CPA
David is an excellent manager who works well with all levels of management within an organization. He has superb communication and leadership skills and is able to handle stressful and/or difficult situations effortlessly.
Mitch Bader
I had the distinct pleasure of working with Dave at Inpulse response Group. Initially brought in to help with business development, Dave's operational and leadership qualities quickly moved him into a position of senior leadership over all operations. His business acumen, team spirit and insightful leadership style enabled performance improvements that delighted clients and spurred financial success. I would work with Dave again any time.
Darron M. Yancy, CPA
David is an excellent manager who works well with all levels of management within an organization. He has superb communication and leadership skills and is able to handle stressful and/or difficult situations effortlessly.
Mitch Bader
I had the distinct pleasure of working with Dave at Inpulse response Group. Initially brought in to help with business development, Dave's operational and leadership qualities quickly moved him into a position of senior leadership over all operations. His business acumen, team spirit and insightful leadership style enabled performance improvements that delighted clients and spurred financial success. I would work with Dave again any time.
Darron M. Yancy, CPA
David is an excellent manager who works well with all levels of management within an organization. He has superb communication and leadership skills and is able to handle stressful and/or difficult situations effortlessly.
Mitch Bader
I had the distinct pleasure of working with Dave at Inpulse response Group. Initially brought in to help with business development, Dave's operational and leadership qualities quickly moved him into a position of senior leadership over all operations. His business acumen, team spirit and insightful leadership style enabled performance improvements that delighted clients and spurred financial success. I would work with Dave again any time.
Darron M. Yancy, CPA
David is an excellent manager who works well with all levels of management within an organization. He has superb communication and leadership skills and is able to handle stressful and/or difficult situations effortlessly.
Credentials
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Foundations of Business Strategy
Coursera Course CertificatesMay, 2016- Nov, 2024
Experience
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Inspiration Ministries
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United States
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Religious Institutions
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1 - 100 Employee
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Chief Operating Officer, Ministry Outreach and Development
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Mar 2009 - Present
Senior divisional leader managing all aspects of International Ministry outreach and development including operating an international television network broadcasting to over 150 countries, content production, short and long form televised fundraising specials, syndication of programming, direct mail fundraising, call center and fulfillment center operations, electronic commerce, database administration and reporting, and international operations for Inspiration Ministries. Senior divisional leader managing all aspects of International Ministry outreach and development including operating an international television network broadcasting to over 150 countries, content production, short and long form televised fundraising specials, syndication of programming, direct mail fundraising, call center and fulfillment center operations, electronic commerce, database administration and reporting, and international operations for Inspiration Ministries.
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SVP Sales Center Operations
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May 2004 - Feb 2009
Led Operations Management team for this multi-site inbound/outbound call center operation employing 500-1,000 telemarketing specialists selling high-end infomercial products. - Redesigned agent sales training and on boarding process, reducing turnover and restoring company to industry leading results. - Member of the four person senior management team that drove company to record revenue and profitability. - Led initiative to move 25% of agent base to a remote, at-home environment. Led Operations Management team for this multi-site inbound/outbound call center operation employing 500-1,000 telemarketing specialists selling high-end infomercial products. - Redesigned agent sales training and on boarding process, reducing turnover and restoring company to industry leading results. - Member of the four person senior management team that drove company to record revenue and profitability. - Led initiative to move 25% of agent base to a remote, at-home environment.
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President
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1998 - 2004
Senior executive leading company supporting international non-profit organizations with outsourced back office services including, inbound/outbound call center, database management, mail remittance processing, caging and receipting and product fulfillment. Senior executive leading company supporting international non-profit organizations with outsourced back office services including, inbound/outbound call center, database management, mail remittance processing, caging and receipting and product fulfillment.
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Vice President, Marketing & Sales
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1993 - 1998
Marketed outbound telephone fundraising services to national non-profit organizations, meeting sales goals every year. Marketed outbound telephone fundraising services to national non-profit organizations, meeting sales goals every year.
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Education
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The University of Texas at San Antonio
BBA, Business Management
Community
