Experience

Conference of State Bank Supervisors (CSBS)

• United States
• Banking
• 100 - 200 Employee

• Senior Database/Information Technology Manager

  • Dec 2000 - Present

  Help Desk Troubleshooting and Network Administrator Support: • Manage Helpdesk ticketing system. • Provides Tier II desktop support (SFTP, Windows, Microsoft Office Products, and other software applications). • Provides support for Voice Over Internet Protocol (VoIP) phone system. • Provides support for IT budget to Vice President, Information Technology. • Manage IT vendors. • System administrator for various applications Business Analysis/Project Lead: Website - SharePoint (SP2007, SP 2010 & SP 2013) • Webmaster for several internal and external collaborative web sites. Business Analysis/Project Lead/Database Operations: iMIS Database Management • Run annual membership campaigns that include: updating IMIS records, importing information from the FDIC, run billings, creating membership invoices and membership reporting for Executive team. • Review and refine iMIS business processes for Membership and Accounting divisions. • January 2017 - Technical lead on conversion to iMIS v20.2.49 January 2017 - Technical lead on conversion to iMIS v20.2.49 from iMIS 20.1 • September 2013 - Technical lead on conversion to iMIS v20.1 from iMIS version 10.6. Disaster Recovery Planning • Developed, tested, and successfully implemented IT aspects of CSBS Business Continuity Plan through the use of VPN, RDC, and emergency alert system. Show less



World Airways

• Airlines and Aviation
• 200 - 300 Employee

• Applications Programmer/Analyst

  • May 1999 - Dec 2000

  Modified existing reports and created new reports per user requirements on human resources and accounting systems. • Created program that reduced employee salary by different percentages based on annual salary differences. • Modified printing scope capabilities of long-standing, problematic reports on HR and DBS payroll systems to enable forms to print necessary information without substantial revisions to W-2 forms. Modified existing reports and created new reports per user requirements on human resources and accounting systems. • Created program that reduced employee salary by different percentages based on annual salary differences. • Modified printing scope capabilities of long-standing, problematic reports on HR and DBS payroll systems to enable forms to print necessary information without substantial revisions to W-2 forms.



Defense Intelligence Agency

• United States
• Armed Forces
• 700 & Above Employee

• Technical Officer - DIA's Classified Library

  • 1996 - 1998

  Technical Officer - DIA's Classified Library 1996-1998 • Performed daily system maintenance and managed the transfer of data between intelligence reports system and classified library’s electronic catalogue. • Documented standard operating procedures, functional requirements, and system requirements for a document scanning system to allow easier search and retrieval of intelligence products. Intelligence Officer - Crisis Management 1996-1997 National Intelligence Support Team (NIST), Team Chief and DIA representative -Vicenza, Italy • Managed operations between national level agencies and United States Armed Forces intelligence cell in support of NATO operations in the former Yugoslavia and provided timely national level intelligence products on area of operations. • Acted as liaison between NIST and US Armed Forces cell chief. Electronic Publishing - Team Leader 1995-1996 • Managed electronic document publishing team workflow • Trained new team members in HTML 3.0 tagging techniques, to standardize the look and feel of electronic document on Agency’s intranet. Senior Intelligence Analyst 1989-1995 • Analyzed and catalogued intelligence reports for dissemination and retrieval on varying topics allowing section analysts to receive only the intelligence reports specific to their area of interest. • Researched, examined, and resolved database maintenance problems for inaccuracies in information cataloguing, insuring accurate search results for area/topic specific analysts. Show less