Experience

Turner Marketing

• Advertising Services
• 1 - 100 Employee

• Project Manager

  • Aug 2010 - Present

  Manage projects for technology industry* Responsible for all operations in center including the following; Marketing, Scripting, Lead generation dept., call center, contact center, and survey* Regularly in contact with, President, CEO, CFO, in large scale technology base industry.* Responsible for following accounts; NIST (National Institute of Standards and Technology, RSM McGladrey* In charge of Marketing Development and ImplementationsCampaign management for lead generation, data cleansing/building, contact center, directory, E-commerce



Autotrader US

• United States
• Advertising Services
• 700 & Above Employee

• Private Seller Support Manager

  • Jun 2005 - Feb 2009



1800Petmeds Pharmacy

• Senior Sales Manager

  • Feb 2000 - Mar 2005

  Responsible for directing management team.* Managed 150 to 200 agents in an inbound/outbound call center.* Engaged in all customer escalated calls.* Responsible and credited for increasing daily sales profits from 50k to 1.5 million within a five year period.* Provided coaching, development and motivation to all agents on a continuous basis.* Responsibilities include, Interviewing and hiring. Responsible for directing management team.* Managed 150 to 200 agents in an inbound/outbound call center.* Engaged in all customer escalated calls.* Responsible and credited for increasing daily sales profits from 50k to 1.5 million within a five year period.* Provided coaching, development and motivation to all agents on a continuous basis.* Responsibilities include, Interviewing and hiring.



TruGreen Chemlawn

• Sales Supervisor - Sales Agent

  • Dec 1996 - Feb 2000

  3 years 3 months) Responsible in Coaching sales team and CSR department. Sales team leader and motivator. Awards:Number one in sales for the highest revenue in Florida three times.Top ten in the country for highest revenue.Salesman of the month 3 years 3 months) Responsible in Coaching sales team and CSR department. Sales team leader and motivator. Awards:Number one in sales for the highest revenue in Florida three times.Top ten in the country for highest revenue.Salesman of the month



Broward Microfilm, Inc

• Lab Manager

  • Jan 1994 - Jan 1996

  2 years 1 month) Responsible for customer service and sales. PAR Program (Processing Assurance Recognition 2 years 1 month) Responsible for customer service and sales. PAR Program (Processing Assurance Recognition



Bell & Howell Company

• Lab Technician

  • Feb 1984 - Jan 1994

  Responsible for code enforcement, customer service Film Processor (microfilm) Managing warehouse with shipping and receiving department. Responsible for code enforcement, customer service Film Processor (microfilm) Managing warehouse with shipping and receiving department.