Experience

NSF Europe
• United Kingdom
• Business Analyst

  • Mar 2014 - Present


LaSer UK

• United Kingdom
• Machinery Manufacturing

• Business Analyst

  • Nov 2012 - Feb 2013

  Responsible for the completion of Requirements, analysis of the Functional requirements, identification of gaps, completion of the test strategy and production of the test cases for two projects: • New unsecured loan product for large loans with variable interest rates and early repayments • On-line fraud checking – interface to external system and integration of decision Responsible for the completion of Requirements, analysis of the Functional requirements, identification of gaps, completion of the test strategy and production of the test cases for two projects: • New unsecured loan product for large loans with variable interest rates and early repayments • On-line fraud checking – interface to external system and integration of decision



RR Donnelley

• United States
• Advertising Services
• 700 & Above Employee

• Business Analyst

  • Jun 2012 - Sep 2012

  Completion of Project Requirements Documents for the migration of 800 bulk mail documents from Prudential to RR Donnelley as part of Print Outsourcing and the subsequent completion of the Functional Requirements Specification. Completion of Project Requirements Documents for the migration of 800 bulk mail documents from Prudential to RR Donnelley as part of Print Outsourcing and the subsequent completion of the Functional Requirements Specification.



CSC

• Computer Networking Products
• 1 - 100 Employee

• Group Life Consultant

  • Nov 2011 - Feb 2012

  Completion of Gap Analysis for the implementation of the CSC AIA GraphTalk system for MetLife to replace their existing Group Life system. This included definition of the Actuarial costing basis, Reinsurance, and both the Group and Medical Underwriting requirements. Completion of Gap Analysis for the implementation of the CSC AIA GraphTalk system for MetLife to replace their existing Group Life system. This included definition of the Actuarial costing basis, Reinsurance, and both the Group and Medical Underwriting requirements.



Admin Re

• United Kingdom
• Insurance

• Business Analyst

  • Aug 2011 - Nov 2011

  Completion of Business Requirements Documents and Design Steers for four projects. The projects encompassed the addition of Debit Card payments for arrears processing, the migration of Claims Handling from a client insurer of Admin Re to in-house systems, completion of a Part VII transfer and production of the Finance Act requirements. Completion of Business Requirements Documents and Design Steers for four projects. The projects encompassed the addition of Debit Card payments for arrears processing, the migration of Claims Handling from a client insurer of Admin Re to in-house systems, completion of a Part VII transfer and production of the Finance Act requirements.



Aviva plc

• Sri Lanka
• Financial Services
• 1 - 100 Employee

• Business Analyst

  • Mar 2011 - Jun 2011

  Derivation of revised processes to allow the Legal Fee income and Expenses to be understood in Commercial Finance and the production of new processes to reduce the costs. This included analysis of the New Business Loan process for both Commercial and Public Finance loans. Derivation of revised processes to allow the Legal Fee income and Expenses to be understood in Commercial Finance and the production of new processes to reduce the costs. This included analysis of the New Business Loan process for both Commercial and Public Finance loans.

• Lead Business Analyst

  • Sep 2009 - Dec 2010

  Migration of the RAC Motor Claims Management system from CMS to Merlin/Exceed for NFUM and Fleet Operators. This included production of the initial feasibility, identification of gaps, production of requirements (both functional and non-functional) from the high level to the detailed, liaison with system architects, co-ordination of the build teams, supervision of testing and implementation of the system. I also supervised the production of the requirements for the archival of data, including required data cleansing. I also coordinated the requirements, build and testing across Aviva suppliers and Third Parties (DAS, Innovation Group and NFU) and their suppliers. The key area being the production of the data interface documents which included functional analysis and data cleansing to provide clean secure interfaces.



Island Charters

• Travel Arrangements
• 1 - 100 Employee

• Yacht owner

  • Jul 1999 - 2010

  Yacht charter business - charter my yachts for race, training or just pleasure Yacht charter business - charter my yachts for race, training or just pleasure



Capita

• Canada
• Financial Services
• 1 - 100 Employee

• Business Analyst

  • Jan 2009 - Apr 2009

  Production of requirements and processes for the implementation of a Life Insurance underwriting system for the Elixir project. Production of requirements and processes for the implementation of a Life Insurance underwriting system for the Elixir project.



Zurich Life

• Business Analyst

  • Oct 2008 - Dec 2008

  Production of Requirements, Processes and Procedures for the launch of a new business venture for Group Risk. I worked on the development both as the Business Analyst and the Business expert for scheme and individual underwriting, claims and reinsurance administration for Life, Income Protection and Critical Illness cover. Production of Requirements, Processes and Procedures for the launch of a new business venture for Group Risk. I worked on the development both as the Business Analyst and the Business expert for scheme and individual underwriting, claims and reinsurance administration for Life, Income Protection and Critical Illness cover.



Skandia

• Sweden
• Insurance
• 700 & Above Employee

• Business Analyst

  • Apr 2008 - Oct 2008

  Production of the requirements, both functional and non-functional, for the implementation of an Actuarial valuation system. Validation of the Architectural solution to ensure that it met the Requirements. Production of an overall project plan of the transfer of Custodian/Trustee for a subsidiary. This included detailing the steps required and changes to processes resulting from the transfer. Production of User requirements for the implementation of a package for the monitoring of the progress of reported system defects. This included production of detailed processes for the ‘as is’ and proposed systems, workshops and detailed requirements.



SpareBank 1

• Norway
• Banking
• 500 - 600 Employee

• Business Analyst

  • Dec 2007 - Apr 2008

  The project was to complete the migration of the existing Pension administration systems to the new system that was in development. This included the definition of the data to be migrated in conjunction with both the users and developers, data quality analysis of both the source and target systems using the Data Profiling tool Business Data Quality (BDQ) and the pursuit of both Business and Data Quality issues. Expertise in Unit Linked Pensions administration, basic valuation requirements and data/systems analysis was required.



Nationwide Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Analyst

  • May 2007 - Oct 2007

  Production of the Service Level Agreements for the transitional phase of the sale of a Nationwide Insurance to Legal & General. This included production of the detailed processes, decision as to whether the process was included in the terms of the sale and production of costings for processes not included. Production of the procedures and requirements following the merger of Nationwide and Portman Building Societies. This included detailed work on the clarification of the fees and charges for the two societies and definition of processes to ensure that charges became consistent. Production of the requirements for the selection of a software package for the administration of the Society’s Savings accounts. This included detailed work in defining the processes for the use of Debit and Credit cards and charges, fees and the management of overdrafts.



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• Business Analyst

  • Nov 2006 - Apr 2007

  Production of the Business Requirements Document and recommendations for the redevelopment of the Unit Pricing, Valuation and Dealing systems. The scope ranged from the aggregation of the units to be dealt, through the pricing system, finance and treasury and the notification of the total deals to the fund managers. The gap analysis for the introduction in Finance of a Monthly Hard Close system to report IFRS based figures to Group. This project included the production of Requirements, the Terms of Reference, Project Plan and the co-ordination of the Isle of Man, UK and Zurich based elements of the project. Production of a strategy document for the production of Outputs for Zurich. As part of this document systems were designed and implemented to control the sign-off of documents and to assess the impact of changes.



Norwich Union

• United Kingdom

• Business Analyst

  • Dec 2005 - Oct 2006

  Production of the Business requirements for the build and subsequent conversion of General Insurance policy system, this included both the conversion of the Claims and Policy systems. This work included analysis of all of the downstream MI process, from Finance to Actuarial. Responsibilities included production of the requirements, production of statistical analysis to prove the conversion process and subsequent performance using projections/scenarios for the number of claims and policies to be converted, validation with the Business areas, mapping of the data across systems and production of the development and implementation plans.



Legal & General

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Analyst

  • Apr 2005 - Nov 2005

  Production of the cost savings for the production of the business case for the implementation of the AURA Life underwriting software package, this included identifying areas where savings where to be made and then developing these per life savings into a per application basis and thus into a business model. This included analysis of existing Legal & General systems, my experience of previous underwriting system implementations and my basic actuarial knowledge for development of the model in conjunction with the Actuarial Department. I subsequently developed business and systems specifications, using Business Modelling based on the Unified Modelling Language (UML), for the development and implementation of improved search engines, the customer journey, integration with Direct Debit and automated address generation software (both for the applicant and the applicant’s doctor) in conjunction with the relevant business users.



Direct Line Group

• United Kingdom
• Insurance
• 700 & Above Employee

• Business Analyst

  • Jun 2004 - Feb 2005

  GAP analysis of the requirements required to meet the FSA general insurance compliance and production of the business requirements, this included requirements gathering from Print, Web and Telephony systems. A traceability matrix was then produced to manage and control the build of the system by attaching each business requirement to the functional requirements, the build and the testing thus providing an instant guide to progress. The traceability matrix was managed to provide management data on progress, to ensure full implementation and provide a complete audit trail for the FSA. In addition Business Analysis was completed where requirements were inadequately defined or they had to be changed to meet compliance.



Swiss Re

• Financial Services

• Business Analyst

  • 1997 - 2003

  Development of the Magnum Life underwriting system, this including Millennium compliance, translation into French and subsequently other languages. Analysis and implementation of the Magnum system, including development of underwriting rules, into Swiss Re client companies. Development of the Magnum Life underwriting system, this including Millennium compliance, translation into French and subsequently other languages. Analysis and implementation of the Magnum system, including development of underwriting rules, into Swiss Re client companies.