David Prescott Carson
Registration and Scheduling Specialist at Wheaton College- Claim this Profile
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Bio
Credentials
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SharePoint Online Essential Training: The Basics
LinkedInApr, 2023- Nov, 2024 -
Critical Thinking
LinkedInFeb, 2022- Nov, 2024 -
Critical Thinking for Better Judgment and Decision-Making
LinkedInFeb, 2022- Nov, 2024 -
Agile Requirements Foundations
LinkedInOct, 2019- Nov, 2024 -
Business Analysis Foundations
LinkedInOct, 2019- Nov, 2024 -
Business Analysis: Business Benefits Realization
LinkedInOct, 2019- Nov, 2024 -
Data Science & Analytics Career Paths & Certifications: First Steps
LinkedInOct, 2019- Nov, 2024 -
Google Analytics Essential Training
LinkedInOct, 2019- Nov, 2024 -
How Marketers Collect and Use Your Data
LinkedInOct, 2019- Nov, 2024 -
Learn Salesforce 2017: Lightning
LinkedInOct, 2019- Nov, 2024 -
Learning Document Retention and Data Management
LinkedInOct, 2019- Nov, 2024 -
Learning Salesforce
LinkedInOct, 2019- Nov, 2024 -
Learning Web Analytics
LinkedInOct, 2019- Nov, 2024 -
SEO Foundations
LinkedInOct, 2019- Nov, 2024 -
The Data Science of Nonprofit Service Organizations, with Barton Poulson
LinkedInOct, 2019- Nov, 2024 -
Microsoft Dynamics CRM Essential Training
LinkedInFeb, 2017- Nov, 2024 -
Learn Excel 2016: The Basics
LinkedInJan, 2017- Nov, 2024 -
Personal Investing Basics
LinkedInJan, 2017- Nov, 2024
Experience
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Wheaton College
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United States
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Higher Education
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700 & Above Employee
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Registration and Scheduling Specialist
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Dec 2020 - Present
-Maintain and manage student records for entire university in SIS Banner-Provide respectful, considerate assistance to students, faculty, and department representatives surrounding student course registration -Authored and adapted 50+ procedural documents into Confluence to build a central knowledgebase for Registrar’s Office-Design and upgrade workflows, forms, and processes for maximum efficiency based on current innovations and user needs analysis-Build and manage university-wide course schedule, leading the schedule editing process in coordination with all academic departments-Assign 700+ course sections to classrooms with consideration of space optimization, pedagogy, campus renovations, and priorities-Test and implement new platforms and applications in collaboration with IT, academic advising, faculty, and students-Write and distribute campus-wide communications-Regularly edit and update 20+ webpages under Registrar’s jurisdiction-Converted 100+ unique forms from physical to fillable PDF Show less
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Office Coordinator
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Jun 2020 - Feb 2021
-Served as the front-facing Registrar representative to staff, faculty, students, visitors, and alumni-Collaborated across departments regarding academic transcripts, student registration, advising, withdrawals, etc.-Ensured confidentiality through FERPA compliance-Hired, trained, and supervised student employees-Developed and facilitated training on policies and procedures for senior management, team members, and new hires-Managed and organized inbound communications for the department, fielding 100+ emails and phone calls per day-Assisted coordinating Commencement event planning Show less
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Regent University
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United States
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Higher Education
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700 & Above Employee
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Enrollment Support Processor
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Feb 2017 - Jan 2020
- Accurately updating, processing, and analyzing various student records and data reports using a variety of systems and code sets - Evaluating and processing course and exam credit for undergraduate, graduate, and non-matriculated students - Collaborating across departments regarding transcripts, duplicate records, student registration, withdrawals, etc. - Auditing academic records to ensure they are free from errors, grammatical mistakes, data inaccuracies, and duplicates - Importing and processing text scores, transcripts, and other relevant academic documentation - Ensuring confidentiality under FERPA law and compliance with accrediting institutions (SACSCOC, CHEA, APA, CACREP, etc.) - Innovating workflows for efficiency in a rapid-change environment while investigating system and processing errors - Developing and communicating training for policies and procedures to senior management, team members, and new hires Show less
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Family Business
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Hampton Cove, Huntsville, AL
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Professional Home Caretaker and Childcare Service Provider
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Apr 2016 - Dec 2016
- Guardian and caretaker of young children, ages 5-8 - Tutoring in academic achievement - Leading and supervising activities - Counselor and mentor - Health, nutrition, and fitness instructor - Household caretaker and management - Guardian and caretaker of young children, ages 5-8 - Tutoring in academic achievement - Leading and supervising activities - Counselor and mentor - Health, nutrition, and fitness instructor - Household caretaker and management
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Target
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United States
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Retail
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700 & Above Employee
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Electronics & Logistician
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Jul 2015 - Feb 2016
- Optimizing productivity by managing systems and databases - Remaining up-to-date on product offerings and specifications in order to aid customers with wise purchase decisions - Performing beyond expectations under strict deadlines through commitment, critical thinking, and time management - Providing excellent customer service, assistance, and support - Working with teammates to emphasize individual strengths and increase efficiency - Optimizing productivity by managing systems and databases - Remaining up-to-date on product offerings and specifications in order to aid customers with wise purchase decisions - Performing beyond expectations under strict deadlines through commitment, critical thinking, and time management - Providing excellent customer service, assistance, and support - Working with teammates to emphasize individual strengths and increase efficiency
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Regent University
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United States
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Higher Education
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700 & Above Employee
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Circulation Assistant
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Mar 2014 - May 2015
- Mastering new and updated software to manage records and profiles with optimum proficiency - Assisting with student research, formatting (APA, MLA, Turabian), and location of print and digital materials and academic resources - Offering exceptional customer service as the face of the department and the university’s academic assistance services - Overseeing access to materials, databases, and archives - Mastering new and updated software to manage records and profiles with optimum proficiency - Assisting with student research, formatting (APA, MLA, Turabian), and location of print and digital materials and academic resources - Offering exceptional customer service as the face of the department and the university’s academic assistance services - Overseeing access to materials, databases, and archives
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The Exchange
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United States
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Retail
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700 & Above Employee
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SR Store Associate & Warehouse Worker
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Apr 2009 - Jun 2010
- Direct customer assistance, in-person and by phone - Managing and organizing store inventory - Operating register and handling money - Supervising and training new employees - Awards of Proficiency and Excellence - Direct customer assistance, in-person and by phone - Managing and organizing store inventory - Operating register and handling money - Supervising and training new employees - Awards of Proficiency and Excellence
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Education
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2011 - 2015
Regent University
Bachelor's Degree, English w/emphasis in Creative Writing -
Regent University
Financial Planning and Law
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