Experience

LawBite

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Customer Services and Operations

  • Jun 2020 - Present



Majestic Wine

• United Kingdom
• Beverage Manufacturing
• 700 & Above Employee

• Wine Seller/Storeman/Delivery Driver

  • Sep 2016 - Jan 2022



Learning Curve Group

• United Kingdom
• Education Administration Programs
• 400 - 500 Employee

• Associate Inductor

  • Jan 2015 - Jan 2022

  Organising and delivering to a restricted timeframe, a complete and clearly explained induction session, to an audience of eight or more. The purpose of the induction is to impart all necessary knowledge, in order for the audience to be able to embark immediately upon their chosen distance learning studies. Organising and delivering to a restricted timeframe, a complete and clearly explained induction session, to an audience of eight or more. The purpose of the induction is to impart all necessary knowledge, in order for the audience to be able to embark immediately upon their chosen distance learning studies.



Skyros Holidays

• Skyros Island, Greece

• Manager and Housekeeper

  • May 2014 - Oct 2014

  Responsible for the co-management and housekeeping of this popular holistic holiday location. During the season I managed a team of 11 young work scholars/volunteers, including preparing their work rotas, their pastoral care, quality assurance of the work done by them, liaison with teachers and customers regarding their every day needs. The job entailed a large amount of physical work in hot conditions and long hours, as well as solid organisational and leadership skills. I also worked for the same period in 2013 for this company but then as a volunteer Show less



Self-Employed

• St George's International, London

• TEFL Teacher Trinity Certificate

  • Jan 2013 - Jan 2013

  Trinity TEFL Certificate January 2013. Grade B Previously, qualified at Roma International for the TEFL Certificate with TITC in September 2012 Certificate for Teaching Business English with TITC in December 2012 Trinity TEFL Certificate January 2013. Grade B Previously, qualified at Roma International for the TEFL Certificate with TITC in September 2012 Certificate for Teaching Business English with TITC in December 2012



RTL Group

• Luxembourg
• Entertainment Providers
• 200 - 300 Employee

• SAP Systems Accountant

  • Jul 2006 - May 2012

  A key player in the migration project team taking the largest five country offices from SunSystems to SAP (250 users). • • Crucial role performed within the UK business, pre and post implementation, ensuring the user community understood the new product; undertook training ; promoted the benefits of the new system to the finance community ; always presenting the new system in a positive light to a sceptical user community. • With a high level of autonomy, delivering full support to all SunSystems users (50 users in 9 countries), alongside SAP and BO Finance support post-implementation for the large user community within the RTL Group of companies (2000 users) within a team based both in London and Luxemburg. • • Undertook the documentation of all UK business key reports and their migration to SAP and BW. • Delivered a professional, highly procedure-driven service to the two different user communities, working to SLAs agreed between parent and subsidiary companies. • Services delivered: User management ; user training; problem solving; problem analysis of the elaborate electronic workflow used across the group ; identify problem areas for the team and proactive development of training and support procedure documents to assist other team members and user community. • Specialisation in the use of the SAP MM and PS system, used extensively for the accounting for the production of some of the UK's most successful shows, eg The Apprentice, X Factor and Britain's Got Talent. Show less



Fremantlemedia Group Ltd

• London, United Kingdom

• Systems Accountant

  • May 2004 - Jul 2006

  Recruited to join a project team, undertaking a long and complex global project. • Undertook and delivered my part in a global SunSystems recoding project, in order to homogenise the chart of accounts and coding structure across all country sights. The aim of which was to allow all countries to use a new management reporting application, BO Finance. Recruited to join a project team, undertaking a long and complex global project. • Undertook and delivered my part in a global SunSystems recoding project, in order to homogenise the chart of accounts and coding structure across all country sights. The aim of which was to allow all countries to use a new management reporting application, BO Finance.



Systems Union Ltd

• Hammersmith, London and Farnborough Hants., UK

• Consultant and Pre-Sales Consultant

  • Nov 1996 - May 2004

  .Recruited from the support team for my years of experience with SunSystems and primarily Vision to improve the sales effort, by delivering presentations for account managers to their clients and prospects across a variety of industries. • Valued member of the consultancy team, working on rollouts of SunSystems and companion products in a variety of countries, and various industries. • Working mostly as part of a project team. Development and presentation of discrete workshops relating to my specialist subjects. . Often working on overseas projects where my language skills were at a premium Show less



Database Administrator

• Database Administrator

  • Aug 1990 - Oct 1996

  for online services on BT Hotline/Telecom Gold Network - October for online services on BT Hotline/Telecom Gold Network - October



British Telecommunications PLC

• VAX/VMS operator/Data Preparation Assistant

  • Jan 1988 - Jul 1990

  Data Preparation for uploading to text-based databases. System backups and monitoring. Data Preparation for uploading to text-based databases. System backups and monitoring.



Cockman Copeman & Partners

• Administration Supervisor

  • Jan 1987 - Feb 1988

  Log share movements for registrars Log share movements for registrars