David Peterson
Director of Technology and Security Compliance at Cyber Solutions- Claim this Profile
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Bio
David is an excellent instructor and makes learning fun and exciting. I felt very honored to have taken one of his classes.
David is very knowledgeable in the computer field. He is also a patient instructor and goes out of his way to help others. He is an extremely hard worker, organized, and gets along with everyone. Forrest College is very honored to have him as the Administrative Dean.
David is an excellent instructor and makes learning fun and exciting. I felt very honored to have taken one of his classes.
David is very knowledgeable in the computer field. He is also a patient instructor and goes out of his way to help others. He is an extremely hard worker, organized, and gets along with everyone. Forrest College is very honored to have him as the Administrative Dean.
David is an excellent instructor and makes learning fun and exciting. I felt very honored to have taken one of his classes.
David is very knowledgeable in the computer field. He is also a patient instructor and goes out of his way to help others. He is an extremely hard worker, organized, and gets along with everyone. Forrest College is very honored to have him as the Administrative Dean.
David is an excellent instructor and makes learning fun and exciting. I felt very honored to have taken one of his classes.
David is very knowledgeable in the computer field. He is also a patient instructor and goes out of his way to help others. He is an extremely hard worker, organized, and gets along with everyone. Forrest College is very honored to have him as the Administrative Dean.
Credentials
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CompTIA Project+
CompTIAJul, 2016- Nov, 2024 -
Certified Ethical Hacker (CEH) (Practical)
EC-CouncilApr, 2021- Nov, 2024 -
CompTIA A+ ce Certification
CompTIAApr, 2014- Nov, 2024 -
CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIAJan, 2017- Nov, 2024 -
CompTIA Network+ ce Certification
CompTIAJan, 2017- Nov, 2024 -
CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
CompTIAFeb, 2019- Nov, 2024 -
CompTIA Security+ ce Certification
CompTIAFeb, 2019- Nov, 2024 -
MTA: Windows Operating System Fundamentals
MicrosoftJun, 2015- Nov, 2024 -
MSOS: Microsoft Word 2013
MicrosoftOct, 2014- Nov, 2024 -
Microsoft Office Specialist (Word 2013)
MicrosoftOct, 2014- Nov, 2024
Experience
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Cyber Solutions
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United States
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Computer and Network Security
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1 - 100 Employee
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Director of Technology and Security Compliance
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Feb 2021 - Present
- assist the service team daily with their technical support questions/guidance.- work with the Project Managers to help them plan the technical aspects of their projects.- work to define the technical aspects of new product offerings.- define company best practices.- identify training deficiencies/opportunities.- assist the dispatcher with the way ahead technical guidance.- review on-boarding’s and product setups for compliance with company best practices.- manage all security and compliance related taskings.
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Service and Security Compliance Manager
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Jun 2019 - Feb 2021
Manage a thirteen-member team of Information Technology Engineers on the Service Team at Cyber Solutions, Inc. The Service and Security Compliance Manager is responsible for managing all aspects of the service team and oversees security compliance for our clients. • Oversee security compliance audits for PCI, HIPAA, etc.• Manage team members• Ticket management and review• Ensure team members are properly trained as well as continuing development of the training process• Manage the assignment and distribution of tools and equipment• Provide assistance to engineers as needed• Work with project management team to coordinate resources• Work with dispatch to coordinate resources• Assist in the resolution of scheduling conflicts• Assist in the resolution of customer service issues related to the service team• E-waste management• Manage on call rotation• Make sure on call engineers are responding to afterhours tickets in a timely manner• Approve time off requests and team time sheets• Complete expense reports related to service team• Lead regular team meetings• Run overflow service when required• Perform team evaluations• Manage vehicle maintenance
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Sales Engineer
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Aug 2018 - Jun 2019
Additional role added to my PM role with Cyber Solutions - In this role, I meet with new clients to discuss their needs prior to onboarding them as a fully managed client.
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Project Manager
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Sep 2017 - Jun 2019
• Coordinate internal resources and third parties/vendors for the execution of projects• Ensure that all projects are delivered on-time, within scope and within budget• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility• Ensure resource availability and allocation• Develop a detailed project plan to track progress• Use appropriate verification techniques to manage changes in project scope, schedule and costs• Measure project performance using appropriate systems, tools and techniques• Report and escalate to management as needed• Manage the relationship with the client and all stakeholders• Perform risk management to minimize project risks• Establish and maintain relationships with third parties/vendors• Create and maintain comprehensive project documentation
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Forrest Junior College
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United States
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Higher Education
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1 - 100 Employee
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Administrative Dean / IT Services Manager
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Apr 2015 - Sep 2017
I manage the operations of Records, Facilities Maintenance, Admissions, Computer Services, and Campus Security for Forrest College. I am also responsible for hiring, motivating, and evaluating staff members as needed. In addition to my role as Administrative Dean, I also serve as the I.T. Services Manager, and as an instructor. I am currently teaching Microsoft Office Virtual Communications, Networking (Net+), Operating Systems, and A+ classes.
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Manager, FCComp and IT services
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Jun 2014 - Apr 2015
• Achieve IT operational objectives by maintaining current systems; evaluating, recommending, testing, and installing new technology - contributing information and recommendations to strategic plans - preparing and completing action plans, resolving problems, determining system improvements and implementing change. • Determine IT operations service requirements by analyzing needs of users/departments.• Teach computer repairs classes and assist in recommending adjunct faculty to teach in the computer and networking offerings.• Sell, build and/or repair computer systems for students, staff, faculty, and the public community.• Assign administrative privileges and update electronic signage, Facebook page, and assist in FC website changes. • Set up email addresses for all student, staff, and faculty prior to the start of a new quarter; troubleshoot any email problems for all students• Provide telephone, electronic mail, and onsite technical services to assist all school personnel to utilize technology in the performance of their job responsibilities.• Responsible for technology inventory, repair records, and maintaining a resource catalog of software, materials, and plans for replacement and/or upgrade of technology.
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Forrest Junior College
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United States
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Higher Education
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1 - 100 Employee
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Assistant Manager FC Computer Center
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Jan 2012 - Mar 2014
I serviced and maintained the college's computers, printers, and network connections. I also assisted in the operations of a computer repair facility that is open to the public.
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Photographer
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Jan 2003 - Jan 2007
Owner - One of the first to adapt to digital technology, we provided high volume, high quality photography for various events, color reproductions for artists, and printing services for local clientele
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Marine Corps Recruiting
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Armed Forces
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700 & Above Employee
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Sergeant
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1992 - 1998
I served as the Staff Non-Commisioned Officer in Charge of the Training and Audiovisual Support Center for the photographic production unit for Camp Butler.
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Education
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2015 - 2019
Western Governors University
Bachelor’s Degree, Bachelor of Science Information Technology— Network Administration -
2012 - 2014
Forrest College
Associate's Degree, AASBA/CRST -
1987 - 1991
Belton-Honea Path High School
High School Diploma, General Studies
Community
