David Peterson

Business Performance Analyst at My Pathway
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Skills

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Credentials

  • ISO 9001 Lead Auditor
    BSI Group ANZ Pty Ltd
    Sep, 2015
    - Nov, 2024
  • Diploma of Business - Employment Services
    Regional Group Training
    Apr, 2009
    - Nov, 2024

Experience

  • My Pathway
    • Australia
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Business Performance Analyst
      • Jan 2016 - Present

      To analyse and report business performance of Government and commercial contracts, model and propose business performance strategies, support systemic implementation of processes, and enhance business systems to measure effectiveness of business performance strategies. To analyse and report business performance of Government and commercial contracts, model and propose business performance strategies, support systemic implementation of processes, and enhance business systems to measure effectiveness of business performance strategies.

  • Community Initiated Solutions
    • Business Consulting and Services
    • Business Improvement Consultant
      • Jul 2015 - Jan 2016

      • Managing service delivery of employment and related services • Contract and Risk management • Develop effective systems to ensure performance and quality • Monitor, analyse and forecast program revenue against budget • Develop training materials/packages • Site monitoring and quality audits to ensure compliance to Departmental requirements • Provide help desk facility • Employment Services Systems training • Develop Performance Improvement Plans • Quality Assurance Framework Audit assistance/reporting Show less

  • CoAct
    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Performance & Quality Adviser
      • Jul 2012 - Jul 2015

      Provide leadership in supporting Employment Service Providers to ensure contract performance and quality is maintained at consistently high levels and continuous improvement is implemented in the region to ensure business “at Risk” is minimised. The role is responsible for ensuring that members achieve both Job Futures Performance and Quality KPIs and providing support, coaching and guidance in a professional, inclusive and supportive manner in an effort to continually improve performance across the region. This includes driving financial performance, managing risks, responding to data analysis and compliance reports and where these indicate that Providers are not achieving targets introducing strategies to address performance. Show less

Education

  • Oxley High School
    1978 - 1983

Community

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