Experience

Stamford Ford Lincoln

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Manager

  • Oct 2020 - Present



Enterprise Holdings

• United States
• Travel Arrangements
• 700 & Above Employee

• Field Operations Manager

  • Feb 2006 - Apr 2020

  I was fortunate to have had a diverse set of roles and experiences during my Enterprise tenure including:• Operations Management• Fleet Management• Managing Vehicle Maintenance and Repair Process For Large Northeast Territory• Field Technical Support Subject Matter Expert - ADAS, Auto Parts, Electrical, Electronic, Powertrain and Vehicle (CAN) Network Systems• Account Management of Commercial Customers, Repair Facilities and Body Shop Partners• Launching and Managing Flagship Retail Branch Locations• Recruiting, Training and Supervising Staff and Vendor Partners• Creating World Class Customer Experiences • Customer Service Management and Maintaining Service Level Agreements • Insurance Appraisals and Claims • Warranty Administration • Performance Reporting Including Body Shop/Maintenance Vendor Performance Management• Budgeting/P&L Management



Enterprise Rent-A-Car

• United States
• Real Estate
• 1 - 100 Employee

• Branch Manager

  • Jun 2004 - Feb 2006

• Assistant Manager

  • May 2002 - Jun 2004

• Corporate Management Training Program

  • Sep 2001 - May 2002