Experience

Edith Cowan University

• Australia
• Higher Education
• 700 & Above Employee

• Future Students Coordinator (International)

  • 2013 - Present

   Recruitment of domestic students at various high schools and on-shore international students. Manage a team of causal staff and Recruitment Officers for international events. Coordinate on-campus and external recruitment events. Relationship management of SSVF pathway providers, RTO’s, Schools and Education Agents. Enquiry management: online chat, social media, phone, email, face-to-face enquires. Strategy creation and implementation to meet on-shore international targets. Providing advice on admission requirements, entry pathways and student services.

• International Admissions Support Officer

  • 2011 - 2013

   International student advisor and admissions officer. Extensive knowledge of region specific market drives. Extensive knowledge and practice of visa assessment levels, SVP and GTE. Assessing overseas qualifications and issuing of Full, Conditional or Packaged Offers. Promotion and organisation of student fairs and recruitment events. Account manager for ECU’s packaging pathway providers and other RTO’s. Outstanding face-to- face, email and phone customer service to Agents & students. Creation, cancellation and amendment of Confirmation of Enrolments. Compliance manager and responsibility of release requests, and associated refunds.



The University of Western Australia

• Australia
• Higher Education
• 700 & Above Employee

• Study Abroad Officer

  • 2011 - 2011

   Relationship management of Partner Institutions.  Processing offers for incoming and outgoing student applications.  Marketing Student Exchange to potential outgoing domestic students  Outstanding customer service to prospective outgoing exchange students.  Setting up, assisting and leading UWA’s Student Exchange Fairs and Expos and information sessions.  Organising documentation verifying student applications and documentations.  Relationship management of Partner Institutions.  Processing offers for incoming and outgoing student applications.  Marketing Student Exchange to potential outgoing domestic students  Outstanding customer service to prospective outgoing exchange students.  Setting up, assisting and leading UWA’s Student Exchange Fairs and Expos and information sessions.  Organising documentation verifying student applications and documentations.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Manager

  • 2009 - 2011

   Senior leadership role within the business. Responsible for promoting new products and related marketing material. High quality customer service and interaction with customers. Creating and amending crew rosters, monitoring budgets and controlling labour. Delegating tasks to employees. Responsible for cash handling, banking of daily monies and increase of sales. Supervising, training and mentoring of new staff for various positions. Completing a diverse range of duties unsupervised on a daily basis. Certificate III in Retail Management McDonald’s Corporation Australia 2011 - Australian Management Development Program

• Kitchen Hand, Front Counter, McCafe Barista

  • 2001 - 2009



The University of Western Australia

• Australia
• Higher Education
• 700 & Above Employee

• Academic Research Assistant

  • 2010 - 2010

   Collaborating with the principle researcher to schedule interviews with participants.  Translation of participant interviews from Dialect and Italian to English.  Production of transcripts of participant interviews.  Collating, analsying and coding participant data  Collaborating with the principle researcher to schedule interviews with participants.  Translation of participant interviews from Dialect and Italian to English.  Production of transcripts of participant interviews.  Collating, analsying and coding participant data