Experience

Teamwork Commerce

• United States
• Retail
• 100 - 200 Employee

• Technical Services Director, Europe & Asia

  • Nov 2022 - Present

• Application Specialist

  • Feb 2021 - Nov 2022



Selfridges Group

• United Kingdom
• Retail
• 1 - 100 Employee

• QA Lead at Brown Thomas | Arnotts

  • Mar 2018 - Feb 2021

  I'm an experienced QA Lead with a demonstrated history of working in the e-commerce industry in a project team focused on delivering projects in a fast paced environment. Skilled in JavaScript debugging, Salesforce Commerce Cloud, SFDC, OCAPI, API Lifecycle, Confluence, GSuite, Communication and managing multiple streams of work. Salesforce Commerce Cloud subject matter expert with extensive knowledge of other Salesforce systems. I'm an experienced QA Lead with a demonstrated history of working in the e-commerce industry in a project team focused on delivering projects in a fast paced environment. Skilled in JavaScript debugging, Salesforce Commerce Cloud, SFDC, OCAPI, API Lifecycle, Confluence, GSuite, Communication and managing multiple streams of work. Salesforce Commerce Cloud subject matter expert with extensive knowledge of other Salesforce systems.



Brown Thomas

• Ireland
• Retail
• 300 - 400 Employee

• Test Analyst

  • Jan 2017 - Mar 2018

  Shortly after being offered a full time role in the e-commerce team I then proved my ability to learn and upskill on the job and was offered a role as the only test analyst covering both Brown Thomas and Arnotts websites and mobile apps. I worked closely with all suppliers to deliver a number of comprehensive e-commerce channels for customers to purchase.

• Product Content Coordinator

  • Oct 2016 - Dec 2016

  After working in the dispatch team for a year I had requested to be considered in any role for the Brown Thomas website replatform to Salesforce Commerce Cloud. I proved my abilities and I was offered a full time role within the multichannel team managing site content uploads via various systems.

• Multichannel Dispatch Assistant

  • Nov 2015 - Oct 2016

  I started working with Brown Thomas Arnotts as a member of the tempoprary christmas staff. I was the only member of the temporary multichannel team to be offered an permanaent role within the team.



eircom

• Australia
• Telecommunications

• Business Services Specialist

  • Feb 2015 - Aug 2015

  Updating and creating new processes to streamline local HR department case management. Updating and creating new processes to streamline local HR department case management.



Aer Lingus

• Ireland
• Airlines and Aviation
• 700 & Above Employee

• Pension Administrator

  • Sep 2014 - Feb 2015

  Calculating and updating pension files associated with the closing of the IASS Pension Scheme. Calculating and updating pension files associated with the closing of the IASS Pension Scheme.



BJ Fitzpatrick

• Ireland
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Online Sales Manager

  • Sep 2013 - Sep 2014

  Online Sales manager, stock manager and customer service agent for high volumes of orders shipping worldwide.

• Stores Hand

  • Jun 2010 - Sep 2013

  Stock management and delivery in an extremely high pressure environment with demanding targets and high profile clients.