Experience

Right Networks

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Lead Firm Technician

  • Oct 2016 - Present



Medlock Consulting

• Lubbock, Texas Area

• Consultant

  • May 2016 - Sep 2016

  Search and consulting in the placement of Occupational and Environmental Physicians in corporate and clinical positions. Review of salary and benefits, Search and consulting in the placement of Occupational and Environmental Physicians in corporate and clinical positions. Review of salary and benefits,



Vista College

• United States
• Higher Education
• 200 - 300 Employee

• Adjunct Instructor

  • Sep 2014 - May 2016

  Adjunct Instructor for Management Information Systems, A+, Server Enterprise Security, Cisco Networking 101 and 201 I, Business II, Strategic Management and Operations Management, Human Resource Management. Adjunct Instructor for Management Information Systems, A+, Server Enterprise Security, Cisco Networking 101 and 201 I, Business II, Strategic Management and Operations Management, Human Resource Management.



Texas Tech University

• United States
• Higher Education
• 700 & Above Employee

• IT Support Specialist IV

  • Sep 2008 - May 2016

  Establish and maintain the Operations Division service local/wide area networks. Manage, operate, troubleshoot, upgrade, and administer Operations Division (Physical Plant, Administration Services, and Grounds Maintenance) servers and desktop systems in a multi-protocol, multi-platform, and multi-server-operating environment. Manage and maintain plant servers providing all patch and updates as required on a timely basis. Manage security of server requirements performing intrusion and security scans to maintain server and application integrity. Update and maintain security groups and user access to Operations Division servers. Provide/Manage end-user helpdesk assistance on all aspects of PC hardware and software, and network related problems to users throughout Operations Division. Major area of responsibility: In Information Technology group, maintain working relationships with University Security, and Network groups, manage all purchase requests for computer systems and peripherals for all Operations Division groups. Maintain departmental SLA in break fix operations. Support technological solutions to diverse client base to include Engineering, Building and maintenance shops as well as back office and support personnel. Show less



Christ the King School

• United States
• Education Administration Programs
• 200 - 300 Employee

• IT Network Manager / Computer Science Instructor

  • Sep 2005 - Jan 2011

  Support Elementary, Middle School and High School network and desktop systems. Manage application database, establish back up and disaster recovery requirements, Maintain system security as well as school system security. Manage server administration requirements, Server 2003, install and manage networking requirements in multi switch environment. Maintain and support PC applications and break fix operations for 2 labs as well as instructors systems. Teaching and instructional duties include the development and instruction of computer based courses leading to basic A+ certification and introduction to programming in JAVA to High School Juniors and Senior level students for Texas State BCIS requirements. Show less



Cingular Wireless / ATT Wireles

• Pleasanton, CA

• Project Manager/Implementation Manager

  • Jan 2001 - Apr 2005

  Responsible for the coordination and delivery of National and Regional Projects relative to systems upgrades and application deployments across the United States involving IT Field Operations. Integrating security, network architecture, firewall requirements, legal, financial and engineering requirements to deliver business requirements for Sales/Marketing/Engineering and IT Responsible for the coordination and delivery of National and Regional Projects relative to systems upgrades and application deployments across the United States involving IT Field Operations. Integrating security, network architecture, firewall requirements, legal, financial and engineering requirements to deliver business requirements for Sales/Marketing/Engineering and IT



Southwestern Bell Wireless

• United States
• Telecommunications
• 1 - 100 Employee

• Technical Director Desk Top Services

  • Jan 2000 - Jan 2001

  Supervised technical support, desktop support, working analysis, and problem resolution. Oversaw deployment of hardware, software, and connectivity. Managed all help desk operations. Played key role in migration of help desk services to Dallas location. All oversight responsibility for integration of SBC operational objectives, and Wireless Call Center consolidation effort. Provided technical assistance as part of agent dealer connectivity and marketing for national rollout operation. Design and implement strategies and policies to ensure conformance with company direction, industry trends and customer requirements. Direct problem management activities to minimize technical issues and service disruptions. Coordinate software, hardware, and configuration changes with inter and intra-departmental personnel. Manage teams and resources to assure proper project completion in accordance with customer requirements. Perform scheduling of personnel and team. Establish training and development programs. Conduct performance reviews, employee counseling, and managerial training. Show less