Experience

Strata Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Network Specialist

  • Jan 2009 - Present

  1717 Truxtun Ave I am currently a Network Specialist at Strata Credit Union. My duties include Help Desk, data processing, account management, hardware and software management, troubleshooting, disaster recovery preparation, machine imaging and deployment, backup operator and many other duties as assigned. I have held training classes in information security and Microsoft Word. I currently hold CompTIA A+, CompTIA Network+ N10-005 and CompTIA Security+ SY0-401 certifications. I am currently studying for my… Show more I am currently a Network Specialist at Strata Credit Union. My duties include Help Desk, data processing, account management, hardware and software management, troubleshooting, disaster recovery preparation, machine imaging and deployment, backup operator and many other duties as assigned. I have held training classes in information security and Microsoft Word. I currently hold CompTIA A+, CompTIA Network+ N10-005 and CompTIA Security+ SY0-401 certifications. I am currently studying for my CompTIA Linux+ certification.

• Call Center Supervisor

  • Sep 2007 - Dec 2008

  1717 Truxtun Ave I was the Call Center Supervisor for Strata Credit Union formerly Kern Federal Credit Union facilitating smooth and timely response and resolution to members needs. Our five representative department serviced all calls relating to information and funds services with proper secure identification to directing calls to the proper destination.



Strata Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Services Specialist

  • Apr 2007 - Jul 2007

  1717 Truxtun Ave I was hired as a Services Specialist at Kern Federal Credit Union to help coverage in various departments including member services, financial services, call center and collections. I primarily worked in collections managing the recovery of delinquent accounts in my queue, meeting with and initiating correspondence with members. I then spent two weeks in member services as a teller before taking the position of Call Center Supervisor.



Check `n Go

• United States
• Financial Services
• 400 - 500 Employee

• Store Manager / Floating Manager / District Trainer

  • Apr 2003 - Mar 2007

  Bakersfield, California Area I was a Floating Manager and District Trainer for an eighteen location district of Check n’ Go. My responsibilities included loan approval, performing collection procedures on a daily basis, the hiring and training of employees at various locations in the district, cash handling, insuring locations are adhering to policies and procedures, advertising and general store maintenance. My stores consistently met and or exceeded their monthly expectations in growth and recovery. Related software:… Show more I was a Floating Manager and District Trainer for an eighteen location district of Check n’ Go. My responsibilities included loan approval, performing collection procedures on a daily basis, the hiring and training of employees at various locations in the district, cash handling, insuring locations are adhering to policies and procedures, advertising and general store maintenance. My stores consistently met and or exceeded their monthly expectations in growth and recovery. Related software: Microsoft Office 2003 Show less



Hopson Anspach Family Mortuary

• Funeral Arranger

  • Mar 2002 - Apr 2003

  620 Oregon Street, Bakersfield, CA 93305 I was responsible for funeral arranging and performing funeral services including: preparing death certificates and burial permits, transporting, utilizing my customer service skills to adapt to each family’s individual needs, creating and maintaining a marketing data base and processing accounts payable. Related software: Microsoft Office and Quicken.



Check `n Go

• United States
• Financial Services
• 400 - 500 Employee

• Store Manager

  • Jun 2000 - Feb 2002

  Various I was a Store Manager in the Bakersfield California area Check n’ Go beginning at the Rosedale location and moving to the East Bakersfield location after three months with the company. My responsibilities included loan approval, performing collection procedures on a daily basis, the hiring and training of employees at my locations, cash handling, insuring locations are adhering to policies and procedures, advertising and general store maintenance. My stores consistently met and or exceeded… Show more I was a Store Manager in the Bakersfield California area Check n’ Go beginning at the Rosedale location and moving to the East Bakersfield location after three months with the company. My responsibilities included loan approval, performing collection procedures on a daily basis, the hiring and training of employees at my locations, cash handling, insuring locations are adhering to policies and procedures, advertising and general store maintenance. My stores consistently met and or exceeded their monthly expectations in growth and recovery. Related software: Microsoft Office 2003 Show less



Hall Letter Shop, Inc.

• United States
• Printing Services
• 1 - 100 Employee

• Machine Operator

  • Jan 1990 - May 2000

  5200 Rosedale Hwy, Bakersfleld, CA 93308 I was a machine operator / mail sorter running a large number of bindery and mail preparation equipment, maintaining their efficient and stable operation and securing safe delivery of daily work to the United States Postal Service and individual customers.