Experience

Barbour

• United Kingdom
• Retail Apparel and Fashion
• 400 - 500 Employee

• Senior Business Analyst and Project Manager

  • Aug 2022 - Present



Formica Group Europe

• United Kingdom
• Wholesale Building Materials
• 200 - 300 Employee

• Project Manager/Business Analyst

  • Jan 2015 - Aug 2022

  A dual purpose role where I hold responsibility to plan, obtain funding and then deliver projects throughout the full software implementation life-cycle and across Formica's European, North American and Asia regions. Projects delivered include: - Shopfloor-Online v7: A factory MES system in North Shields, Valencia, Kolho and Quillan. - Workday: An HRIS implementation for sites in Europe, North America and Asia. - Servicenow: An ITSM, ITBM, PPM (and custom apps) delivered for each region. - Salesforce: Upgrading the teams from Classic to Lightning. - Office relocation - Moving the office at Cobalt Business Park to the main site in North Shields. Typical tasks include: • Thorough requirements gathering, using process flows along with personas and their user stories. • Preparing and running collaborative RFPs to select a preferred supplier and product for the business with clear metrics to support the decision. • Obtain funding via business cases with solid focus on accuracy in scope, costing, expected milestone plan and the anticipated benefits. • Building project teams and confirming resource utilisation across regions. • Governance to include project team and steering team meetings which include director level or site leaders, fortnightly project status reports, supplier management along with tracking and processing supplier invoicing. • Building detailed project plans and where required working collaboratively with 3rd parties to ensure governance, phase gates and go/no go decision making tasks are integrated into their plans. • Building test plans along with test scripts and running collaborative UAT sessions across regions. • Preparing cut-over plans for go live. • Working with the regional service desk teams to ensure they are setup and trained to support any new systems delivered to the business prior to moving into a business as usual state. Show less



Nomad Digital

• United Kingdom
• Telecommunications
• 100 - 200 Employee

• Business Analysis Lead

  • 2013 - 2015

  • Requirements gathering via face to face workshops including the opportunity to work on some of Nomad's customer sites in the San Francisco/San Jose region. This allowed me to experience the work ethics, the level of quality and the driven nature of the employees at each of these companies. • Defining and implementing a Business Analysis Framework along with document and process standards for Nomad Digital's BA function. This included scaling the team through recruitment to meet increasing demand for BA services. Show less



Cummins Inc.

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• IT Project Manager (Contract)

  • 2011 - 2013

  Installation of a Pro-Watch Access Control System at 7 UK sites, along with Time & Attendance System installs at UK and Italy sites. This included an RFI/RFP to select a preferred supplier along with installation at each site. Also testing of user access rights and training for users and admins. Installation of a Pro-Watch Access Control System at 7 UK sites, along with Time & Attendance System installs at UK and Italy sites. This included an RFI/RFP to select a preferred supplier along with installation at each site. Also testing of user access rights and training for users and admins.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Business Analyst

  • 2005 - 2011

  Detailed business and functional requirements analysis for a project to deploy Microsoft Dynamics CRM for Convergys. The role involved assessing proposed solutions side by side and (based on key criteria), selecting the most appropriate tool for the business. Customer program's were then migrated from their current legacy systems across to the new platform. This provided the opportunity to work with stakeholders in Singapore and to drive customer workshops on site in the US.

• Development Lead

  • 1999 - 2005

  The role involved working within a team of seven systems analysts supporting an in house developed CRM platform. The team produced bespoke solutions utilising VB/.Net, Cognos, SQL and Oracle tools. The role was hands on and involved working closely with client programmes to deliver technical solutions as well as successfully improving IT billing targets year on year.



UNIPRES (UK) LIMITED

• United Kingdom
• Automotive
• 300 - 400 Employee

• Systems Analyst

  • 1997 - 1999

  The role involved developing integrated production and administration tools for the factory. Many systems had to be produced in a short period of time ready for the launch of the Nissan Primera and the face-lifted Micra. The role involved developing integrated production and administration tools for the factory. Many systems had to be produced in a short period of time ready for the launch of the Nissan Primera and the face-lifted Micra.



Freudenberg Group

• Germany
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Analyst Programmer

  • 1994 - 1997

  A Pick Data-Basic Analyst Programmer. Projects included the development of a tracking system for booking material in and out of business units and a system to manage health and safety equipment and initiatives. A Pick Data-Basic Analyst Programmer. Projects included the development of a tracking system for booking material in and out of business units and a system to manage health and safety equipment and initiatives.