Experience

Garrards Pty Ltd

• Australia
• Wholesale
• 1 - 100 Employee

• Branch Manager

  • May 2019 - Present



Territory Rural

• Merchandise Sales

  • Mar 2016 - May 2019



Sinwa Singapore Pte Ltd

• Singapore
• Maritime Transportation
• 1 - 100 Employee

• Branch Manager

  • May 2011 - Nov 2014

  • Directing all aspects of the office, warehouse and despatch operations, managing a team of 6 office and warehouse personnel, prioritising and sharing tasks between a multi-disciplined team of workers• Providing technical guidance and training to non-technical workers, developing and maintaining constructive working relationships• Managing logistics projects from inception to completion, troubleshooting problems, implementing approved actions and workarounds required to mitigate project risk events • Overseeing key projects involving the improvement of warehouse and logistic standards, developing and motivating individuals to achieve KPI targets• Devising, developing and communicating company policies and procedures, diligently monitoring and maintaining HACCP, quality and compliance targets, • Fundamentally responsible for keeping all quality documents up to date and ensuring all QA records, data and information is available to senior managers and that activities in the quality plan are carried out• Preparing and issuing technical item quotes and sales paperwork, maintaining a high level of technical knowledge and customer service standards to encourage new business and increase the local client base

• Purchasing Officer

  • Mar 2008 - Apr 2011

  • Source and procure inventory for ongoing sales, one-off items and monitoring and maintaining accurate warehouse inventory• Deploying key skills and resources to complete stocktakes on more than 1,200 lines, utilising outstanding technical abilities to service and maintain plant and equipment in the warehouse



Provet - Australasia's Leading Veterinary Distributor

• Australia
• Wholesale
• 100 - 200 Employee

• Warehouse Operations . Counter Sales

  • Jul 2006 - Mar 2008

  • Assisted in the routine operations of the warehouse and counter sales department, liaised and negotiated with internal departments to troubleshoot and resolve issues• Skilfully coordinated the supply of goods, including requisitioning, receiving, storing and issuing goods to customers in accordance with company policy• Collated data to update, file and maintain stocktake details for use in stock forecasting and demand reporting; carefully analysed discrepancies to establish solutions and recommendations• Expertly completed stock control management projects; ensured an efficient and functional warehouse layout to accommodate incoming goods and warehouse productivity• Utilised outstanding communication and interpersonal skills to establish and maintain good working relationships with suppliers and customers, handled queries and complaints efficiently and effectively



N Tess Pty Ltd

• Fire Equipment Service Technician / Warehouse Manager

  • Jan 2006 - Jun 2006

  • Instrumental accountability for advising clients in matters relating to fire protection equipment required under OH&S and legal guidelines in accordance with Australian Standards• Expertly maintained and installed existing fire protection equipment, advised and educated customer on new and updated equipment to secure further sales• Skilfully managed the warehouse functions including overseeing ordering, organisation and inventory levels • Instrumental accountability for advising clients in matters relating to fire protection equipment required under OH&S and legal guidelines in accordance with Australian Standards• Expertly maintained and installed existing fire protection equipment, advised and educated customer on new and updated equipment to secure further sales• Skilfully managed the warehouse functions including overseeing ordering, organisation and inventory levels



Visy

• Packaging and Containers Manufacturing
• 700 & Above Employee

• Warehouse / Administration Supervisor, Sales Representative

  • Sep 2004 - Dec 2005

  • Played a pivotal role directing all warehouse and despatch operations, coordinated and scheduled deliveries to farmers and commercial operations, moved up to 250 pallets each day• Established and implemented administration and warehouse procedures, integrated OH&S policy and procedures for local operations, also handled customer sales and general enquiries • Played a pivotal role directing all warehouse and despatch operations, coordinated and scheduled deliveries to farmers and commercial operations, moved up to 250 pallets each day• Established and implemented administration and warehouse procedures, integrated OH&S policy and procedures for local operations, also handled customer sales and general enquiries



Elders

• Australia
• Farming
• 700 & Above Employee

• Merchandise Manager

  • 2002 - 2004

  • Managed store with 3 staff and turnover of $3 million + per year• Monitored annual budget and expenses in excess of $500,000 per year • Prepared forecasts and budgets for merchandise sales and store expenses• Managed credit control for over 100 client accounts• Managed NT Government contracts valued at $500,000 +• Controlled inventory of 3000 + items, with value in excess of $500,000

• District Finance Officer / Manager

  • 1999 - 2002

  • Provided support to 4 Finance Managers, who looked after NT, Pastoral SA, Yorke Peninsula, Broken Hill and Mildura areas. • Liaised with clients and finance managers to prepare loan applications valued at up to $10 million. • Prepared financial and statistical reports for State Finance Manager • Managed approximately 30 clients in my own portfolio, with a collective loan value in excess of $20 million.

• Senior Customer Service Officer

  • 1996 - 1999

  • Prepared invoices and account sales for clients, with turnover valued at up to $30 million per annum• Provided support to and filled in for Branch Manager when required.• Provided sales support to 5 departments with combined turnover valued at up to $40 million• Dealt directly with clients whose turnover was valued at up to $5m• Assisted in budgeting and monitoring of up to $2 million in expenses• Prepared salary and associated payments for up to 20 staff• Oversaw all branch administration functions including cashiering, accounts payable, accounts receivable and general ledger statements• Provided marketing administration support for staff of 4 sales representatives• Oversaw Administration function of Real Estate Office, including Property Management & Sales

• Territory Sales Manager (Livestock)

  • 1995 - 1996

  • Managed a territory of 25,000km2, servicing up to 50 accounts with turnover of $1.5 - $2.0 million per annum• Brokered individual sales of up to $120,000 on behalf of clients• Increased customer base through regular canvassing• Managed own time and work functions being based in a remote location.

• Customer Service Officer

  • 1989 - 1995

  • Prepared invoices and account sales for clients• Provided support to Branch Manager when required.• Provided sales support to 5 departments• Customer Sales of Merchandise product• Branch administration functions including cashiering, accounts payable, accounts receivable and general ledger statements