David Moss

Deskside Support Technician at IDE Group
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Contact Information
us****@****om
(386) 825-5501
Location
Plymouth, England, United Kingdom, UK
Languages
  • English -

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Gino Biagioni

I thoroughly recommend David. He worked on a project for us and was a very professional, hard working and reliable engineer. He was a pleasure to deal with and nothing was a problem. He put himself forward for a support engineer on the project for no extra gain even creating some procedure documents to assist. Would have no issue in approaching him for future works. Kind regards, Gino Biagioni

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Experience

    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Deskside Support Technician
      • May 2021 - Present

    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • IT Support Technician
      • Nov 2020 - Mar 2021

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Field Engineer
      • Aug 2020 - Nov 2020

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Desktop Support Engineer
      • Feb 2020 - Jun 2020

      Windows 10 role out with desktop support Windows 10 role out with desktop support

    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Field Network Engineer
      • Nov 2019 - Jan 2020

      Installing Cisco Routers Installing Cisco Routers

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Network Engineer
      • Jun 2019 - Oct 2019

      Installing cisco meraki switches and firewalls and configuring using meraki dashboard also reconfiguring ip address on various devices including troubleshooting Installing cisco meraki switches and firewalls and configuring using meraki dashboard also reconfiguring ip address on various devices including troubleshooting

    • United Kingdom
    • Utilities
    • 700 & Above Employee
    • Desktop Support Engineer
      • Dec 2018 - Jun 2019

    • United Kingdom
    • Individual and Family Services
    • 700 & Above Employee
    • 2nd Line Desktop Support Engineer
      • Jul 2018 - Sep 2018

      2nd Line support for an IT project - upgrading, troubleshooting & Break fix to Desktops, Laptops, Networks & Office 365, Active Directory, Site surveys 2nd Line support for an IT project - upgrading, troubleshooting & Break fix to Desktops, Laptops, Networks & Office 365, Active Directory, Site surveys

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Computer Engineer
      • Mar 2018 - Jul 2018

      Visiting MOD Sites upgrading users Visiting MOD Sites upgrading users

  • Wrigley
    • Plymouth, United Kingdom
    • IT Site System Analyst
      • Aug 2017 - Jan 2018

      Second Line desktop user support, Hardware and Software, including iPad configuration, office 365, office 2016, windows 7 & 10, active directory, iPad & iPhone configuration, Second Line desktop user support, Hardware and Software, including iPad configuration, office 365, office 2016, windows 7 & 10, active directory, iPad & iPhone configuration,

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Computer Engineer
      • Jul 2017 - Aug 2017

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Deployment Engineer
      • May 2017 - May 2017

    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Field Network Engineer
      • Sep 2016 - Apr 2017

      Network Engineer Working on navel Premises in the south west UK fault finding and configuring 3com and cisco switches also helping out the Atlas DUS team with 2nd and 3rd line support). Network Engineer Working on navel Premises in the south west UK fault finding and configuring 3com and cisco switches also helping out the Atlas DUS team with 2nd and 3rd line support).

    • United Kingdom
    • Information Technology & Services
    • 200 - 300 Employee
    • Server/Desktop Engineer
      • Mar 2016 - Sep 2016

      Installing Servers and desktop computers on MOD sites Installing Servers and desktop computers on MOD sites

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Deployment Engineer
      • Mar 2016 - Apr 2016

      Upgrading the claim and search Wads for the department of work and pensions Upgrading the claim and search Wads for the department of work and pensions

    • United Kingdom
    • Hospitality
    • 300 - 400 Employee
    • Systems Implementer/Trainer
      • Jan 2016 - Apr 2016

      Installing new Epos systems and Training Staff Installing new Epos systems and Training Staff

    • Photography
    • 1 - 100 Employee
    • Computer Engineer
      • Oct 2015 - Dec 2015

      Installing new pc cores and card readers on ATM machines Installing new pc cores and card readers on ATM machines

    • Deployment Engineer
      • Oct 2015 - Oct 2015

      Upgrading Win XP machines To Win 7 for day lewis pharmices Upgrading Win XP machines To Win 7 for day lewis pharmices

    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Network Support Engineer
      • Sep 2015 - Sep 2015

      configering and Installation of switches Including floorwalking configering and Installation of switches Including floorwalking

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Printer Installation Engineer/ computer Engineer
      • Aug 2015 - Sep 2015

      Installing and Setting up Smart Card Printers For the NHS, Upgrading computers for Wales and West Utilities using SCCM and floor walking Installing and Setting up Smart Card Printers For the NHS, Upgrading computers for Wales and West Utilities using SCCM and floor walking

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Desktop Rollout Engineer
      • Jul 2015 - Aug 2015

      Installing new computer systems at City college Plymouth Installing new computer systems at City college Plymouth

    • United Kingdom
    • Hospitality
    • 300 - 400 Employee
    • Implementer/Trainer
      • Jun 2015 - Jul 2015

      Installing new Epos systems and Training Staff Installing new Epos systems and Training Staff

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Computer Engineer
      • Jan 2015 - Apr 2015

      Decommissioning of the old Windows XP Machines and replacing with windows 7 machines. Fault finding and repairs to windows based systems including epos systems. Decommissioning of the old Windows XP Machines and replacing with windows 7 machines. Fault finding and repairs to windows based systems including epos systems.

  • Mount Tamar
    • Plymouth, United Kingdom
    • Education Support (full time)
      • Sep 2013 - Jan 2015

      My role include supporting the teaching of special needs children with various lessons My role include supporting the teaching of special needs children with various lessons

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Computer Systems Engineer (part time)
      • Aug 2014 - Dec 2014

      Work included decommissioning of the old Windows XP Machines and reinstalling new Windows 7 Machines on various sites over Devon and Cornwall, including setting machines to a set specification Screen resolution, disable login password, setting network drive, IP Config, backing up and restoring user data setting up local and network printers, and to troubleshoot any unforeseen problems, floor walking/IT Support. Sites worked on include The CO-OP, Next, Gilfordtry, Kier, Wales and West Utilities. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Computer Decommissioning Engineer
      • Jul 2014 - Jul 2014

      This work included removal of old windows xp machines and replacing them with new windows 7 machines including the replacement of monitors, mice , keyboards and all cabling, booting the new machines up and running a script from the college network. This work included removal of old windows xp machines and replacing them with new windows 7 machines including the replacement of monitors, mice , keyboards and all cabling, booting the new machines up and running a script from the college network.

Education

  • University of Plymouth
    Bachelor of Science (BSc), Computer Networking
    2009 - 2013
  • St Peters CofE Secondary
    1980 - 1985

Community

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