David Mertz

Product Manager, Game Publishing at Blizzard Entertainment
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Location
US

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Experience

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Product Manager, Game Publishing
      • Sep 2021 - Present

      · Collaborate with key stakeholders to form 1-2 year roadmaps · Gather, document, and prioritize requirements for publishing tools from Activision (Call of Duty) and Blizzard (World of Warcraft, Overwatch, etc.) game teams · Scope and resource planning for publishing tools move to public cloud · Develop Agile methodologies for newly assembled engineering team · Collaborate with key stakeholders to form 1-2 year roadmaps · Gather, document, and prioritize requirements for publishing tools from Activision (Call of Duty) and Blizzard (World of Warcraft, Overwatch, etc.) game teams · Scope and resource planning for publishing tools move to public cloud · Develop Agile methodologies for newly assembled engineering team

    • Financial Services
    • Co-Founder, Host, Producer
      • Oct 2018 - Present

      · Co-host, discuss and report on gaming industry news weekly via video podcast · Produce, host, stream, and edit bi-weekly video podcast on general gaming topics · Analyze and compare game design choices, marketing, and narrative designs · Co-host, discuss and report on gaming industry news weekly via video podcast · Produce, host, stream, and edit bi-weekly video podcast on general gaming topics · Analyze and compare game design choices, marketing, and narrative designs

    • IT Services and IT Consulting
    • Technical Product Manager
      • Mar 2020 - May 2021

      · Evolve requirements, use cases, and user stories for internal and external APIs· Run development team daily scrum, sprint planning, and other Scrum ceremonies· Subject matter expert for API product, data, GIS integrations, applications, and tools· Prioritize and roadmap development of API team while advising on app/data teams· Create analytical reports on gaps, target markets, and vendor comparisons· Communicate directly with customers on beta and live services to influence futurefeature requests and requirements· DevOps – issue resolution and automation support for releases, monitors, and tools Show less

    • Solutions Engineer
      • Apr 2019 - Mar 2020

      · Design software solutions to numerous problems utilizing the entire Lightbox stack ofapps, APIs, data, tools, and engineering teams· Develop and document internal tools for teams to utilize on a daily basis

    • Associate Product Manager
      • Oct 2017 - Apr 2019

      Similar responsibilities to Technical Product Manager above, but with less influence and ownership

    • Technical Support Engineer
      • May 2015 - Sep 2017

      · Debug and analyze code and data issues as reported by customers, but not solvableby customer success analyst team· Prioritize issues for Product Management team based on several impactors· Design and develop custom solutions for high profile customers

    • Customer Success Analyst
      • Jan 2015 - May 2015

      · Directly communicate with customers regarding technical issues or workflow issues· Escalate and prioritize issues to the responsible teams when not resolvable

    • eSports Analyst
      • Mar 2014 - Nov 2014

      · Analyzed Curse Academy and Curse Oceanic League of Legends teams’ scrimmages and matches, as well as their opponents · Developed strategies and guided practices to increase player game knowledge, improve communication and cohesion, and to maximize win potential for matches · Led team discussions to resolve conflicts and brainstorm new strategies · Analyzed Curse Academy and Curse Oceanic League of Legends teams’ scrimmages and matches, as well as their opponents · Developed strategies and guided practices to increase player game knowledge, improve communication and cohesion, and to maximize win potential for matches · Led team discussions to resolve conflicts and brainstorm new strategies

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Research Assistant
      • Sep 2012 - May 2013

      · Investigated inhibitory effects of novel compounds on efflux pumps within Acinetobacter baumannii in conjunction with antibiotic treatments · Expressed efflux pump genes in Acinetobacter baumannii using PCR · Gathered data on bacterial growth in the presence of these compounds · Analyzed obtained data to determine effectiveness and statistical relevancy · Investigated inhibitory effects of novel compounds on efflux pumps within Acinetobacter baumannii in conjunction with antibiotic treatments · Expressed efflux pump genes in Acinetobacter baumannii using PCR · Gathered data on bacterial growth in the presence of these compounds · Analyzed obtained data to determine effectiveness and statistical relevancy

    • United States
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • May 2012 - Aug 2012

      · Investigated the effects of HIV and SIV on bacterial growth in the organs of non-human primates, focused on overgrowth of normal flora in the digestive tract · Prepared organ samples for analysis through tissue fixation in paraffin wax and separating lymphocytes from different tissue types · Stained fixated tissues to visually distinguish bacteria from gut epithelium · Investigated the effects of HIV and SIV on bacterial growth in the organs of non-human primates, focused on overgrowth of normal flora in the digestive tract · Prepared organ samples for analysis through tissue fixation in paraffin wax and separating lymphocytes from different tissue types · Stained fixated tissues to visually distinguish bacteria from gut epithelium

Education

  • University of Rochester
    Bachelor's degree, Microbiology and Immunology
    2009 - 2013
  • Irvine Valley College
    Certificate, Game and Interactive Media Design
    2019 - 2021
  • University of Cincinnati
    Certificate, Database Management and Software Development
    2014 - 2014

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