Experience

Regency Transportation, Inc.

• United States
• Truck Transportation
• 1 - 100 Employee

• Dispatcher

  • Jul 2005 - Present

  Franklin, MA - Managed 40 plus member driving force ensuring timely deliveries while adhering to DOT regulations - Made decisions daily regarding freight capacity while gaining proficiency in TMW transportation operating system - Monitored hundreds of emails daily from all customers, responding to their concerns and requests - Used common sense approach in dealing with problems and adversity, thus was selected to train new dispatchers - Routinely worked 50-60 hour weeks in high pressure… Show more - Managed 40 plus member driving force ensuring timely deliveries while adhering to DOT regulations - Made decisions daily regarding freight capacity while gaining proficiency in TMW transportation operating system - Monitored hundreds of emails daily from all customers, responding to their concerns and requests - Used common sense approach in dealing with problems and adversity, thus was selected to train new dispatchers - Routinely worked 50-60 hour weeks in high pressure environment Show less



RDI Logistics

• Account Manager

  • May 2004 - Jul 2005

  Franklin, MA - Daily routing of mattress deliveries in New England using Routeview to determine most cost efficient routes to minimize fuel consumption - Audited and approved weekly payroll for delivery teams - Handled all customer concerns regarding delivery times, call aheads and old product removal - Resolved all customer complaints regarding home damages by the delivery teams - Coordinated with Mattress Giant supervisors capacities for each delivery team



Martin Brower Co, LLC

• Transportation Supervisor

  • Sep 1993 - Mar 2002

  Ayer, MA - Managed 50-person driving force servicing over 350 restaurants for the nation’s largest fast food company - Daily routing for 75 restaurants ensuring timeliness of delivery, availability of equipment, proper drivers and appropriate warehouse support - Directed DOT driver compliance program, including daily logs, annual reviews and ensuring driver certification. - Responsible for department financials, monitoring and approving transportation payables while constantly seeking… Show more - Managed 50-person driving force servicing over 350 restaurants for the nation’s largest fast food company - Daily routing for 75 restaurants ensuring timeliness of delivery, availability of equipment, proper drivers and appropriate warehouse support - Directed DOT driver compliance program, including daily logs, annual reviews and ensuring driver certification. - Responsible for department financials, monitoring and approving transportation payables while constantly seeking efficiency - Audited and approved weekly department payroll - Managed driver expenses including tolls, equipment and uniforms - Made daily adjustments to schedules, temporarily eliminating unprofitable routes until demand capacities increased Show less



St. Johnsbury Trucking Co., Inc

• Central Dispatcher

  • Apr 1982 - Jun 1993

  - Directed the movement of freight between terminals in a timely, safe and cost-effective manner, adhering to guidelines established by the Federal Motor Carrier Safety Regulations and the - Schedule of Departures, a St. Johnsbury established protocol to guarantee customer satisfaction - Managed lineup projections, road drivers, DOT mandated driver hour restrictions and tractor availability - Established load priorities in a high pressure environment - Enhanced productivity of… Show more - Directed the movement of freight between terminals in a timely, safe and cost-effective manner, adhering to guidelines established by the Federal Motor Carrier Safety Regulations and the - Schedule of Departures, a St. Johnsbury established protocol to guarantee customer satisfaction - Managed lineup projections, road drivers, DOT mandated driver hour restrictions and tractor availability - Established load priorities in a high pressure environment - Enhanced productivity of linehaul by using drivers at their optimal level, using double turnpike lanes, dispatching loads via shortest routes with a minimum of drops and hooks, and positioning loads at proper turnpoints - Responsible for inbound and outbound freight at all 58 terminals in the St. Johnsbury system which required knowledge of local transit statutes and status of union labor agreements. - Directed the movement of rental, rail and foreign trailers to the origin of interchange for return  Interfaced with senior management as member of Corporate Service Committee Show less