David McArdle

Operations Manager at Richard Irvin FM Limited
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Skills

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Bio

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Credentials

  • Managing Safely
    IOSH
    Jul, 2019
    - Nov, 2024
  • Sports Coaching: Basketball Level 1
    SQA – Scottish Qualifications Authority
    Nov, 2010
    - Nov, 2024
  • Cyber Security Awareness
    iHASCO eLearning
    Jun, 2022
    - Nov, 2024
  • Time Managment
    iHASCO eLearning
    Jun, 2022
    - Nov, 2024
  • Personal Protective Equipment
    iHASCO eLearning
    May, 2022
    - Nov, 2024
  • Slips, Trips & Falls
    iHASCO eLearning
    May, 2022
    - Nov, 2024
  • Customer Services
    iHASCO eLearning
    Mar, 2022
    - Nov, 2024
  • Driver Awareness
    iHASCO eLearning
    Feb, 2022
    - Nov, 2024
  • UHW
    NICEIC
    Feb, 2019
    - Nov, 2024
  • Drug & Alcohol Awareness
    iHASCO eLearning
    Nov, 2021
    - Nov, 2024
  • Communication Skills
    iHASCO eLearning
    Oct, 2021
    - Nov, 2024
  • Mental health Awareness
    iHASCO eLearning
    Sep, 2021
    - Nov, 2024
  • Fire Awareness
    iHASCO eLearning
    Aug, 2021
    - Nov, 2024
  • Returning to Work (during/after COVID-19)
    iHASCO eLearning
    Jun, 2021
    - Nov, 2024
  • Effective Remote Working
    iHASCO eLearning
    Apr, 2021
    - Nov, 2024
  • Accident Reporting
    iHASCO eLearning
    Mar, 2021
    - Nov, 2024
  • CCN1
    Gas Safe Register
    Mar, 2018
    - Nov, 2024
  • CENWAT
    Gas Safe Register
    Mar, 2018
    - Nov, 2024
  • CKR1
    Gas Safe Register
    Mar, 2018
    - Nov, 2024
  • Conflict Resolution
    iHASCO eLearning
    Mar, 2021
    - Nov, 2024
  • HR Compliance & Wellbeing Essentials
    iHASCO eLearning
    Mar, 2021
    - Nov, 2024
  • HTR1
    Gas Safe Register
    Mar, 2018
    - Nov, 2024
  • Health and Safety essentials
    iHASCO eLearning
    Mar, 2021
    - Nov, 2024
  • GDPR EU: ESSENTIALS
    iHASCO eLearning
    Sep, 2020
    - Nov, 2024
  • Managing Anxiety
    iHASCO eLearning
    Sep, 2020
    - Nov, 2024
  • Coronavirus Awareness
    iHASCO eLearning
    Jul, 2021
    - Nov, 2024
  • SVQ Level 3 Mechanical Engineering: Plumbing and Heating
    SQA – Scottish Qualifications Authority

Experience

  • Richard Irvin FM Limited
    • United Kingdom
    • Facilities Services
    • 1 - 100 Employee
    • Operations Manager
      • Jul 2017 - Present

      Having initially stepped up to perform this role on an interim basis due to long-term absence within the team, David was formally promoted to Operations Manager in July 2017.His day-to-day responsibilities encompass ensuring that all aspects of the contracts under his ownership are performing to both client and internal KPIs and standards.His other responsibilities include:- Management reporting and monitoring of P&L performance, ensuring that contracts are delivering as expected against the agreed budgets- Contract management, liaising with clients on a daily basis to ensure that the terms of the contract are being met to their satisfaction- Identification of potential opportunities to expand on existing customer pipeline- Handling of out-of-scope client requests when required- Complaints management and risk mitigation- Supervision of administrative team to help forecast and plan tasks for completion- Leadership and direct line management of engineering team, ensuring that each employee has the correct support and equipment to deliver on their assigned tasksDavid is also responsible for the organisational compliance of regulatory requirements within his operational team, ensuring that all work carried out is of a high standard and meets the statutory legal requirements set out by the relevant industry bodies.

    • Engineer Supervisor
      • Jun 2016 - Jul 2017

      In this role, David was personally responsible for maintaining high levels of engineering performance across all Richard Irvin contracts in the Central Belt of Scotland. He worked alongside his assigned Operations Manager to carry out quality control and implement new processes across all clients as requested. In doing so he identified various cost saving measures, resulting in reduced expenditure on materials by 6.8% year over year.

    • Gas Maintenance Engineer
      • Jan 2011 - Jun 2016

      Working as part of a team of engineers, this role required David to carry out maintenance and servicing of domestic gas appliances across 2000 properties within North-East Scotland. This work included both preventative and reactive maintenance on a multitude of different systems and appliances in the domestic environment. David liaised regularly with customers, suppliers and Richard Irvin office staff to ensure the completion of planned work on time, schedule and within budget.

  • Number 1 Building Services
    • Plumbing and Heating Engineer
      • Aug 2005 - Jan 2011

      David joined Number 1 Building Services in August 2005 for a four-year Mechanical Engineering apprenticeship. He initially attended both on and off-site training to develop the core skills required for the role, before applying these skills learned through maintenance and installation of various central heating, domestic plumbing and rainwater systems. Post-graduation from the apprenticeship programme, David continued to build on his existing skills while serving as a mentor for onboarding apprentices.

Education

  • Inverness College
    SVQ, Mechanical Engineering Services: Plumbing Level 3
    2005 - 2008
  • Plockton High School
    2000 - 2005

Community

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