Experience

Continental Materials, Inc.

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• Director of IT / Inside Sales & Operations Manager

  • Jan 2004 - Present

  • Work closely with vendor partners and customers on purchasing, supply, logistical, and other matters. • Manage an inside team of Customer Service, Sales, and Support personnel. • Manage all internal tech, including all hardware and software. • Provide and manage all remote access and remote connectivity needs. • Develop internal sales practices and procedures. • Handle a variety of special sales, operations, and IT projects from start to completion both individually and with a team. • Perform and provide analysis of sales data and participate in a course of action based on that data. • Created and managed the company website and small internal software projects. Show less



Voicenet

• Ivyland, PA

• Senior On Site Technician

  • Jan 2000 - Jan 2004

  Perform on-site and remote support/diagnosis for client concerns. Design and implement a course of action to resolve existing issues or support desired improvements. Managed and supported a wide array of hardware and software both internally and externally. Support, train, and guide other employees. Perform on-site and remote support/diagnosis for client concerns. Design and implement a course of action to resolve existing issues or support desired improvements. Managed and supported a wide array of hardware and software both internally and externally. Support, train, and guide other employees.