David Luther
Asset Management Coordinator at Raytheon Technologies- Claim this Profile
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Topline Score
Bio
Jamila Surles, BA
David is very people-oriented and efficient in his position. He has great IT Knowledge and communication skills. He is approachable and dedicated to his staff on every level. I enjoyed working with him and learned a lot from his leadership and guidance. I would recommend David at any organization looking for a skilled manager or employee.
Steve Wong
I have worked with many professionals throughout my journey and David is the ultimate professional. His work ethics are pristine, and he is easily adjustable to a given situation. His ability to go out of his way to help others has made him stand out. David is one of the best people I had as a teammate. I highly recommend his expertise to any company. His ability to tackle any problem is remarkable and he does it with a warm smile. David would be an appreciated member of any team. There is no better colleague than David as he is one of the most dedicated professionals I’ve worked with and is willing to put that extra help whenever you need it. Not only is a David a great teammate, his compassion, empathy, generosity and kindness makes him an even better person. It is a honor, privilege and pleasure to work with and learn from David. David highest earns my highest recommendation.
Jamila Surles, BA
David is very people-oriented and efficient in his position. He has great IT Knowledge and communication skills. He is approachable and dedicated to his staff on every level. I enjoyed working with him and learned a lot from his leadership and guidance. I would recommend David at any organization looking for a skilled manager or employee.
Steve Wong
I have worked with many professionals throughout my journey and David is the ultimate professional. His work ethics are pristine, and he is easily adjustable to a given situation. His ability to go out of his way to help others has made him stand out. David is one of the best people I had as a teammate. I highly recommend his expertise to any company. His ability to tackle any problem is remarkable and he does it with a warm smile. David would be an appreciated member of any team. There is no better colleague than David as he is one of the most dedicated professionals I’ve worked with and is willing to put that extra help whenever you need it. Not only is a David a great teammate, his compassion, empathy, generosity and kindness makes him an even better person. It is a honor, privilege and pleasure to work with and learn from David. David highest earns my highest recommendation.
Jamila Surles, BA
David is very people-oriented and efficient in his position. He has great IT Knowledge and communication skills. He is approachable and dedicated to his staff on every level. I enjoyed working with him and learned a lot from his leadership and guidance. I would recommend David at any organization looking for a skilled manager or employee.
Steve Wong
I have worked with many professionals throughout my journey and David is the ultimate professional. His work ethics are pristine, and he is easily adjustable to a given situation. His ability to go out of his way to help others has made him stand out. David is one of the best people I had as a teammate. I highly recommend his expertise to any company. His ability to tackle any problem is remarkable and he does it with a warm smile. David would be an appreciated member of any team. There is no better colleague than David as he is one of the most dedicated professionals I’ve worked with and is willing to put that extra help whenever you need it. Not only is a David a great teammate, his compassion, empathy, generosity and kindness makes him an even better person. It is a honor, privilege and pleasure to work with and learn from David. David highest earns my highest recommendation.
Jamila Surles, BA
David is very people-oriented and efficient in his position. He has great IT Knowledge and communication skills. He is approachable and dedicated to his staff on every level. I enjoyed working with him and learned a lot from his leadership and guidance. I would recommend David at any organization looking for a skilled manager or employee.
Steve Wong
I have worked with many professionals throughout my journey and David is the ultimate professional. His work ethics are pristine, and he is easily adjustable to a given situation. His ability to go out of his way to help others has made him stand out. David is one of the best people I had as a teammate. I highly recommend his expertise to any company. His ability to tackle any problem is remarkable and he does it with a warm smile. David would be an appreciated member of any team. There is no better colleague than David as he is one of the most dedicated professionals I’ve worked with and is willing to put that extra help whenever you need it. Not only is a David a great teammate, his compassion, empathy, generosity and kindness makes him an even better person. It is a honor, privilege and pleasure to work with and learn from David. David highest earns my highest recommendation.
Experience
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Raytheon Technologies
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United States
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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Asset Management Coordinator
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May 2022 - Present
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REEF
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United States
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Real Estate
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700 & Above Employee
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Global IT Asset Management
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May 2019 - Jun 2022
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Unum
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United States
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Insurance
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700 & Above Employee
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IT Support Specialist
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2017 - Jun 2022
Admin of Air Watch Console (Manage Corporate iPhones and iPads)Administer End User accounts via Active DirectorySupport Corporate Applications (All Office as well as Unique to Unum Software)Support Remote Teleworkers (Home Setup, Re Configurations and Network Troubleshooting)In Process of Windows 10 MigrationCisco Desk Phone and Soft Phone SupportVPN and Virtual Machine SupportService Desk Trainer Admin of Air Watch Console (Manage Corporate iPhones and iPads)Administer End User accounts via Active DirectorySupport Corporate Applications (All Office as well as Unique to Unum Software)Support Remote Teleworkers (Home Setup, Re Configurations and Network Troubleshooting)In Process of Windows 10 MigrationCisco Desk Phone and Soft Phone SupportVPN and Virtual Machine SupportService Desk Trainer
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Propex Operating Company, LLC
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United States
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Textile Manufacturing
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1 - 100 Employee
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IT Technician
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2015 - 2017
Active Directory Used to Establish and Manage User AccountsImaging Software used to issue PC’s/Laptops for new hires and for upgrades as wellAdmin over Verizon corporate account, managed plans as well as hardware needsGood For Enterprise to manage Phones, Ipads and Tablets that were company issuedOn call rotation for planned and unplanned system outages after hoursManaged service contract with RJ Young for our printers at our different locationsMember of team that moved corporate office. Over every aspect such as design of new offices, network setup and individual workstation setup. Helped the company bring in CSM for the Sales team to provide more efficiencyHandled every day Desktop support calls. Hardware/Software troubleshooting and support.
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Blue Cross Blue Shield Association
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United States
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Insurance
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700 & Above Employee
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IT Helpdesk
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2014 - 2015
· Use Active Directory to manage End User accounts· Used admin interface to manage Customer/Member accounts· Windows software application troubleshooting· Good For Enterprise Account Management· Company Specific Application support and account administration· Utilized HP Service Manager for User issues, followed through to completion· VM Account Admin via Cisco Admin Console· Teleconference Management · Use Active Directory to manage End User accounts· Used admin interface to manage Customer/Member accounts· Windows software application troubleshooting· Good For Enterprise Account Management· Company Specific Application support and account administration· Utilized HP Service Manager for User issues, followed through to completion· VM Account Admin via Cisco Admin Console· Teleconference Management
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Zycron
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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IT End User Analyst
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2011 - 2014
· I went to TVA to assist with the IT1k initiative in which they restructured their entire IT department.· While there I had several duties including Account Admin services that covered account creation, maintenance and cleanup of unused accounts.· Supported all corporate and nuclear applications.· Monitored system resources and reporting any system issues.· We were in charge of creating trouble tickets in the system and following up on them through completion.· I have been through the HP ITIL Service Management training also.· I have working knowledge in HP IT Service Manager and Service Desk.· I also had duties that involved assisting users with common pc issues as well.· While there I was assigned to be part of the Windows 7 migration company wide.· My first task was to load and improve installation process of windows 7 on the IT machines before full company release and implementation.· I also had training duties and assisted with catching new employees/contractors up to speed and also continued supporting them as they learned the systems and policies.· Completed HP Service Desk and HP Service Management Formal training.· Completed ITIL courses but contractors did not receive certification.
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EPB
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United States
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Utilities
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400 - 500 Employee
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Technical Support Analyst
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Jun 2009 - Nov 2011
My job there was to assist customers, employees and field service techswith the Fiber Optic Network.· Programs used there include Omnia (Citrix Based), Cacti (BusinessBandwidth Monitor)Various DNS Tools, AMS (Network EquipmentMonitoring System)Nagios Systems (System Outage Monitors For BusinessCLEC Customers) Business and Residential Email Management Systems,WebEx Remote Desktop Assistance and Remedy Based ReportingSystems for Electrical Outages· For customers I assisted with internet troubleshooting that includes routersetup, email setup, speed test verifications, and antivirus setup.· TV Service troubleshooting include support for simple TV connection inputissues, remote controlprogramming and support for video issues that are network related.· Phone support including everything from physical wire troubleshooting tofeature assistance with the phone services.· We worked with Network Engineering, Network Tier 3 Techs, and Phone.
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Education
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2001 - 2005
Hixson High School
High School Diploma, Computer/Information Technology Administration and Management
Community
