Experience

SELC College

• Canada
• Higher Education
• 1 - 100 Employee

• Accounting Intern

  • Sep 2023 - Present



The Gull Liquor Store

• Canada
• Retail

• Clerk

  • May 2020 - Present

  • Receiving and inventory management • Customer service & sales • Product display set up • Update product pricing • Prepare customized customer orders • Cashier • Receiving and inventory management • Customer service & sales • Product display set up • Update product pricing • Prepare customized customer orders • Cashier



A&T Ascension Consulting (ATAC)

• Canada
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Agent

  • May 2020 - Jun 2021

  • Resolved customer complaints in less than 7 minutes per call (approx. 80+ per shift) • Represented a number of companies as a subject-matter expert on product specifications and policies • Modified and tracked customer's orders for refunds and reshipments • Providing exceptional customer service • Sales for Project Eva - 2020 • Customer Service Representative for Project Phoenix - 2020 • Resolved customer complaints in less than 7 minutes per call (approx. 80+ per shift) • Represented a number of companies as a subject-matter expert on product specifications and policies • Modified and tracked customer's orders for refunds and reshipments • Providing exceptional customer service • Sales for Project Eva - 2020 • Customer Service Representative for Project Phoenix - 2020



Couch House Lounge LTD

• Vancouver, British Columbia, Canada

• Assistant Manager

  • Oct 2019 - Apr 2020

  • Staff scheduling to ensure efficient operations • Mentored staff to enhance customer service and job skills • Inventory management • Managed hourly timesheet for payroll • Staff scheduling to ensure efficient operations • Mentored staff to enhance customer service and job skills • Inventory management • Managed hourly timesheet for payroll