Experience

Healey Brothers Automotive Dealerships

• • Sep 2019 - Present

• • Sep 2019 - Jan 2020



Rockland Chrysler Jeep Dodge

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Wholesale Parts & Powertrain Representative

  • Aug 2016 - Aug 2019

  -Oversees team of drivers and coordinates deliveries to ensure they are performed in an efficient & timely manner -Independent repair facility visits to ensure customer satisfaction as well as gaining new clients and building working relationships between the dealership and independent repair facilities -Educating wholesale clientele as to parts and powertrain warranties, special programs as well as promotions. -Hold meeting with Mopar business relations manager as well as Mopar Powertrains Rep including irf visits -Create monthly reports highlighting sales trends, returns, warranty claims and collecting open credit accounts Show less



Nissan Kia of Middletown

• United States
• Retail
• 1 - 100 Employee

• Parts counterman

  • Jul 2016 - Aug 2016

  -Nissan & Kia parts specialist -learned Nissan Fast and Kia snap-on epc catalogue systems -continued experience with Adp -Assist retail customers and run boutique as well as phone customers while ensuring customer satisfaction -fill in at shop counter -prepare special orders -checking orders and preparing wholesale deliveries -rearrange parts bins/shelves in a neat and orderly manner and update bin locations if needed -conduct daily routines to ensure tidiness and organization of parts department Show less



Ramsey Auto Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Parts Counterman/Wholesale manager

  • Apr 2010 - Jun 2016

  -Proficient use of Mazda Snap-On EPC/Mazda E-catalouge, Mazda EMDCS as well as Reynolds & Reynolds & ADP/CDK -Wholesale operations liaison bulding and maintaining working relationships with outside shops as well as implementing ideas & strategies to invite new shops to join our Mazda wholesale program to which our program has seen substantial growth -Ensure customer satisfaction through building strong working relationships -Confer with service as well as sales departments -Fulfilling and organizing parts quotes as well as orders -In charge of inventory stocking shelves, reordering items as well as checking in orders -Inputing orders to Mazda for sale & stock -Handling returns such as customer returns, MRA returns as well as cores -Warranty parts claims, returns & dispositions -Conduct daily routines to ensure tidiness and organization of parts department -Tire program specialist to ensure product knowledge & expertise to sell tires that meet the customer's specific needs as well as obtaining & maintaining stock of tires used in Mazda's product lineup Show less



Mahwah Pontiac Buick Gmc

• Parts Counterman

  • Feb 2010 - Apr 2010

  -Saturday GM Parts Specialist -Proficient use of General Motors Snap-On EPC as well as Reynolds & Reynolds -Ensure customer satisfaction through building strong working relationships -Confer with service as well as sales departments -Fulfilling and organizing parts quotes as well as orders -In charge of inventory stocking shelves & reordering items -Implemented ideas and strategies to successfully begin a wholesale parts program for this dealership -Saturday GM Parts Specialist -Proficient use of General Motors Snap-On EPC as well as Reynolds & Reynolds -Ensure customer satisfaction through building strong working relationships -Confer with service as well as sales departments -Fulfilling and organizing parts quotes as well as orders -In charge of inventory stocking shelves & reordering items -Implemented ideas and strategies to successfully begin a wholesale parts program for this dealership



The Premier Collection

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Parts Counterman

  • Jan 2009 - Apr 2010

  CLM associates – The Premier Collection as follows: Palisades Volvo/Mazda May, (2009 – April 2010) (845)689-3301 55 Route 303 West Nyack, NY 10994 -Volvo & Mazda Parts Specailist -Proficient use of Volvo VIDA & Mazda snap-on epc catalogue system as well as ADP -Wholesale operations liaison bulding and maintaining working relationships with outside shops as well as implementing strategies to invite new shops to join our Volvo/Mazda wholesale program -Ensure customer satisfaction through building strong working relationships -Confer with service as well as sales departments -Building and maintaining strong relationships with our sister dealerships in the group -Fulfilling and organizing parts quotes as well as orders -In charge of inventory stocking shelves & reordering items -Warranty parts claims & returns -Conduct daily routines to ensure tidyness and organization of parts department Palisades Volkswagen (Jan, 2009 – May, 2009) (845)727-3013 115 Route 59Nyack, NY 10960 -Volkswagen Parts Consultant -Proficient use of VW's EKTA catalouge as well as learning the ADP system -Wholesale operations liaison bulding and maintaining working relationships with outside shops as well as implementing strategies to invite new shops to join our Volkswagen wholesale program. -Ensure customer satisfaction through building strong working relationships -Confer with service as well as sales departments -Building and maintaining strong relationships with our sister dealerships in the group -Fulfilling and organizing parts quotes as well as orders -In charge of inventory stocking shelves & reordering items -Warranty parts claims & returns -Conduct daily routines to ensure tidyness and organization of parts department as well the customer boutique Show less



Diamond Ford

• Investment Banking
• 1 - 100 Employee

• Parts Counterman

  • Feb 2007 - Dec 2008

  -Ford Parts Consultant -Proficient use of Ford's Catalogue Advantage as well as Reynolds & Reynolds -Wholesale operations liaison bulding and maintaining working relationships with outside shops as well as implementing strategies to invite new shops to join our wholesale program. -Roush Performance parts specialist -Ensure customer satisfaction through building strong working relationships -Confer with service as well as sales departments -Fulfilling and organizing parts quotes as well as orders -In charge of inventory stocking shelves & reordering items -Warranty parts claims & returns -Conduct daily routines to ensure tidyness and organization of parts department Show less



David Ford

• Staffing and Recruiting
• 1 - 100 Employee

• Parts advisor/shipping & receiving

  • Jul 2006 - Sep 2006

  -Ford Parts Consultant -Proficient use of Ford's Catalogue Advantage as well as Reynolds & Reynolds -Wholesale operations liaison bulding and maintaining working relationships with outside shops as well as implementing strategies to invite new shops to join our wholesale program. -Ensure customer satisfaction through building strong working relationships -Confer with service as well as sales departments -Fulfilling and organizing parts quotes as well as orders -In charge of inventory stocking shelves & reordering items -Warranty parts claims & returns -Conduct daily routines to ensure tidyness and organization of parts department Show less



Jim Smith Chevrolet Inc

• United States
• Motor Vehicle Manufacturing

• Parts Driver

  • Jul 2005 - Jul 2006

  -GM parts specialist wholesale operations -Parts delivaries to outside shops in a timely and professional manner as well as building and maintaining working relationships with wholesale customers -Learned and grew experience working at parts counter -Writing returns -Stocking shelves -Handling & organizing orders -Warranty parts dispostion -Fulfilling and organizing parts quotes as well as orders -In charge of inventory stocking shelves, reordering items as well as checking in orders -Assisted behind parts counter Show less