Experience

Digineer

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Consultant

  • Oct 2021 - Present



Spanish Ministry of Education, Culture and Sport

• Spain
• Education Management
• 200 - 300 Employee

• English Language Assistant

  • Oct 2019 - Jun 2021

  •Created and delivered engaging material to share my culture with students. •Helped students develop their English language skills through conversations and games. •Coordinated with teachers to plan lessons and classroom techniques. •Created and delivered engaging material to share my culture with students. •Helped students develop their English language skills through conversations and games. •Coordinated with teachers to plan lessons and classroom techniques.



Starkey Hearing

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• • Mar 2017 - Sep 2019

  •Improved B2B website by working with stakeholders and vendors to add robust features. •Crafted easy to follow requirements in an agile framework. •Coordinated with developers and stakeholders to plan monthly code releases with improved features. •Published detailed release notes to a large group of stakeholders.•Held biweekly international stakeholder feedback sessions to gathers requirements and increase international website adoption rates.

• • Oct 2014 - Mar 2017

  •Conducted in-person training on business software in 11 different countries. •Created detailed training manuals using Adobe Acrobat. •Increased use of CRM platform by sales and service staff around the world.•Efficiently supported an international group of employees via email and support tickets.



Benchama Maharat School

• Thailand

• Computer Teacher

  • Oct 2013 - Sep 2014

  •Inspired students with unique computer-based lessons. •Delivered lessons in line with the computer science curriculum to a total of 180 students. •Participated as a chaperone on a trip to Malaysia and Singapore. •Inspired students with unique computer-based lessons. •Delivered lessons in line with the computer science curriculum to a total of 180 students. •Participated as a chaperone on a trip to Malaysia and Singapore.



Starkey Hearing

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Jul 2012 - Sep 2013

  •Supported customers in a courteous and professional manner. •Placed on the star service team to help serve corporate customers. •Supported customers in a courteous and professional manner. •Placed on the star service team to help serve corporate customers.



Minnesota State University, Mankato

• United States
• Higher Education
• 700 & Above Employee

• Student Study Abroad Advisor

  • Jan 2011 - May 2012

  •Served as the first point of contact for students interesting in studying abroad. •Successfully increased the number of students studying abroad with faculty lead programs per semester from 20 to 42. •Presented study abroad opportunities in classrooms and residence halls. •Created promotional material to coincide with the university's study abroad fair. •Served as the first point of contact for students interesting in studying abroad. •Successfully increased the number of students studying abroad with faculty lead programs per semester from 20 to 42. •Presented study abroad opportunities in classrooms and residence halls. •Created promotional material to coincide with the university's study abroad fair.