Associate endpoint assessor

• Nov 2022 - Present

Digital Skills Trainer/Specialist

• Nov 2022 - Present

Director

• Jun 2013 - Present

As the treasurer I'm a trustee on the board, appointed to this role, taking on some of the day to day financial duties, such as book-keeping, budgeting and preparation of reports. As the treasurer I'm a trustee on the board, appointed to this role, taking on some of the day to day financial duties, such as book-keeping, budgeting and preparation of reports.

Digital Skills Trainer/Specialist

• May 2021 - Nov 2022

Digital Skills Trainer/Specialist

• Nov 2017 - May 2021

I support, motivate, train, coach and assess learners to achieve their qualification in the following Apprenticeship Standards: Social Media and Digital Marketing, IT User, IT Technical Support and IT Technical Sales. Demonstrate fun, engaging, effective teaching and delivery and deliver the Learner Impact Goals & KPI’s to a caseload of learners. I've been leading and delivering the Softcat contract delivery for ITSP on behalf of Remit, ensuring that a quality and learner/employer first approach was followed through the strong working connections developed. Softcat are an amazing company and one who I feel honed to have impacted through the quality training I have developed through my time with them, Their approach is to ensure each learner is nurtured to achieve their fullest ability.

Assessor

• Jun 2015 - Nov 2017

I worked as an Educational Assessor and Trainer for the ICT Diploma Level 3, my role was to identify, administer and work with learners on training programs, operating within the East Midlands region delivering high quality apprenticeships across a wide range of organisations. I worked as an Educational Assessor and Trainer for the ICT Diploma Level 3, my role was to identify, administer and work with learners on training programs, operating within the East Midlands region delivering high quality apprenticeships across a wide range of organisations.

Assessor

• Jan 2012 - Jun 2015

I joined their team as an Educational Assessor and Trainer, my role was to identify, administer and work with learners on training programmes, operating in the East Midlands region ensuring all qualifications delivered meet both the funding agency and the company standard in assessment and internal verification. I joined their team as an Educational Assessor and Trainer, my role was to identify, administer and work with learners on training programmes, operating in the East Midlands region ensuring all qualifications delivered meet both the funding agency and the company standard in assessment and internal verification.

ICT Manager / NVQ Assessor

• Nov 2008 - Jan 2012

Working across eight different sites ensuring that all the college ICT systems are fully working and up to date with all the latest developments, This includes hardware upgrades to both Desktop systems and Laptops. Server upgrades are implemented out of working out working hours. I am committed to working flexibly to meet business needs. I support and assess people working towards National Vocational Qualifications (NVQs), making sure that they meet the occupational standards needed to achieve the NVQ. This involves me having to plan and deliver NVQ training programmes and workshops. Observe and assess candidates in their workplace. Examine candidates' portfolios of evidence. Question candidates about how they would deal with non-standard situations. Provide feedback and offer advice if the standards are not met. Sign off the NVQ when all the requirements have been met. Keep records of candidates' progress, according to the requirements of the NVQ awarding bodies. Attend meetings with other assessors. Work closely with training staff and candidates' line managers.

ICT Project Manager / Project adviser

• Oct 2005 - Nov 2008

I manage a two million pound government funded project through the LSC, EMDA and Business Link. I worked with small/medium size company’s advising them on staff training, available funding and giving ICT support. Giving health checks and reviews on their server system and website. I manage a two million pound government funded project through the LSC, EMDA and Business Link. I worked with small/medium size company’s advising them on staff training, available funding and giving ICT support. Giving health checks and reviews on their server system and website.

Computer Aided Design Engineer

• Sep 2001 - Jun 2005

Producing detailed technical plans of buildings owned by the council this involves liaising with surveyors onsite and in the office to collect all the relevant details, this included providing advice on other ways to collect data onsite and alternative systems which could assist them. Finding appropriate IT equipment and software to help the progression of the team. Producing detailed technical plans of buildings owned by the council this involves liaising with surveyors onsite and in the office to collect all the relevant details, this included providing advice on other ways to collect data onsite and alternative systems which could assist them. Finding appropriate IT equipment and software to help the progression of the team.

Customer Relationship Management Specialist

• Apr 2000 - Sep 2001

I worked at NTL which is now Virgin Media, my role included changes to all areas of customer accounts, assisting and managing escalated calls, front office enquires, accounts, administration, looking after a team ensuring a smooth flow of calls and high standard kept at all times. My role on the launch of the cable modem internet service across the East Midlands including select testing groups. I worked at NTL which is now Virgin Media, my role included changes to all areas of customer accounts, assisting and managing escalated calls, front office enquires, accounts, administration, looking after a team ensuring a smooth flow of calls and high standard kept at all times. My role on the launch of the cable modem internet service across the East Midlands including select testing groups.