Experience

The Ground

• United States
• Hospitality
• 1 - 100 Employee

• Food and Beverage Manager

  • Aug 2022 - Present



Kientz Hall

• San Anselmo, California, United States

• FOH Manager

  • Jul 2021 - Jul 2022



Peet's Coffee

• Retail
• 700 & Above Employee

• Shift Lead

  • Sep 2019 - Nov 2021

  • Advised customers on coffee blends, roasts, teas, specialty espresso beverages, and artisanal pastries, offering accurate, detailed information about origin and flavor • Maintained an organized and tidy café environment by regularly cleaning equipment, espresso machines, tables, and condiment bar • Trained 6 new employees, each passing their barista certification on their first attempt • Followed and implemented all guidelines set forth by the health department during the COVID-19 pandemic Show less



Bounty Hunter

• United States
• Retail
• 1 - 100 Employee

• Wine Scout

  • Apr 2019 - Mar 2020

  • Supported Customers and colleagues in selecting the right wine for the right occasion • Filled orders to customer and company’s satisfaction • Trained staff on wine service and knowledge • Greeted each and every guest as a member of the family • Supported Customers and colleagues in selecting the right wine for the right occasion • Filled orders to customer and company’s satisfaction • Trained staff on wine service and knowledge • Greeted each and every guest as a member of the family



Self

• Walnut Creek, CA, USA

• Restaurant Consultant

  • Jun 2016 - Apr 2019

  • Ensured the best guest experience by training and questioning all staff on menu items, and service standards • Maintained and updated all financials, including; Budgets, Inventory, Payroll, Monthly P&Ls and Forecasting • Worked closely with owners on many projects including opening patios, bars, and new locations • Reinvented wine lists to only include California wines and reorganized all wine inventory procedures • Managed all aspects of the operation including Rooms, Kitchen, Valet, Garden and Back Office, and a staff of 100 • Worked with Restaurants such as Danville Harvest, Danville, CA; Kitchen 335, Healdsburg, CA, El Farlito, Healdsburg, CA; Nick’s Cove, Marshall, CA; Agave Uptown, Oakland, CA; Old Skool Cafe, San Francisco CA; Show less



Hilltop 1892

• Marin County

• Assistant General Manager

  • Nov 2015 - Jun 2016

  • Performed Administrative tasks where needed and re-organized Training Procedures. • Maintained standards through training and constant feedback with staff • Touched tables to ensure all guests left satisfied • Managed reservations and potential revenue via walk in traffic for a 120 seat restaurant • Hired and trained employees on duties and knowledge of menu • Performed Administrative tasks where needed and re-organized Training Procedures. • Maintained standards through training and constant feedback with staff • Touched tables to ensure all guests left satisfied • Managed reservations and potential revenue via walk in traffic for a 120 seat restaurant • Hired and trained employees on duties and knowledge of menu



Fairmont Sonoma Mission Inn & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Watertower Bar and Spa Cafe Manager

  • Mar 2015 - Nov 2015

  • Hired trained and managed 36 staff members and coordinated their work on a daily basis • Was responsible for increasing revenue by creating monthly cocktail lists, and weekly food and drink specials • Generated daily and monthly reports, set budgets and set plans for department sales, product mix, and staff development • Finished the season up 20% to last year at 1.1 million dollars in both outlets • Hired trained and managed 36 staff members and coordinated their work on a daily basis • Was responsible for increasing revenue by creating monthly cocktail lists, and weekly food and drink specials • Generated daily and monthly reports, set budgets and set plans for department sales, product mix, and staff development • Finished the season up 20% to last year at 1.1 million dollars in both outlets



Taverna 750

• Chicago, Illinois

• Assistant Manager

  • Aug 2012 - Mar 2015

  • Maintained standards in each cocktail and menu item to ensure consistency with every meal • Expedited food and ensured that all food went to the right tables • Manage reservations and potential revenue via walk in traffic for a 90 seat restaurant • Maintained standards in each cocktail and menu item to ensure consistency with every meal • Expedited food and ensured that all food went to the right tables • Manage reservations and potential revenue via walk in traffic for a 90 seat restaurant



David Laris Creates (DLC)

• China
• Food and Beverage Services
• 1 - 100 Employee

• Manager in Training and Catering Sales Manager

  • Jan 2011 - Mar 2012

  • Developed and executed Wines sales plan grossing 6 extra bottles per day • Created a premium bottle wine and alcohol menu through collaboration with various wine and alcohol vendors • Marketed and hosted a weekly 50 person gay professional networking event • Planned and managed ’The Johnny Walker House Launch Party’, grossing $100,000 in revenue • Developed and executed Wines sales plan grossing 6 extra bottles per day • Created a premium bottle wine and alcohol menu through collaboration with various wine and alcohol vendors • Marketed and hosted a weekly 50 person gay professional networking event • Planned and managed ’The Johnny Walker House Launch Party’, grossing $100,000 in revenue



Les Roches Jin Jiang International Hotel Management College

• China
• Higher Education
• 1 - 100 Employee

• Activities and Events Intern

  • Aug 2010 - Feb 2011

  • Planned and executed 6 events • Managed and trained a ten person team in activities management, and conducted 10 weekly events • Acted as school concierge, in booking events and outside activities for students • Assisted the career development and industry placement department, in industry relations • Planned and executed 6 events • Managed and trained a ten person team in activities management, and conducted 10 weekly events • Acted as school concierge, in booking events and outside activities for students • Assisted the career development and industry placement department, in industry relations



Fairmont Hotels & Resorts

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Managment Trainee

  • Jan 2010 - Aug 2010

  • Assisted Director of Rooms in creating local standard operating procedures • Trained in all aspects of Front Office operations • Helped in creating training programs for new colleagues • Experienced in concierge service • Assisted Director of Rooms in creating local standard operating procedures • Trained in all aspects of Front Office operations • Helped in creating training programs for new colleagues • Experienced in concierge service