Experience

CMC Worldwide

• Netherlands
• Financial Services
• 1 - 100 Employee

• Quality and Process Officer

  • Jan 2023 - Present

  ● Responsible for monitoring and improving the quality of work within the credit control department, to ensure consistent excellence in our services.

• Credit Controller

  • Mar 2022 - Jan 2023

  ● Independently manage client portfolios in the UK, Ireland, North America, Scandinavia, Asia, and South Africa.● Working within a small but vastly international team.● IT and technology support both internally to colleagues and externally to clients.



Thames Water

• United Kingdom
• Utilities
• 700 & Above Employee

• Laboratory Project Management

  • Jun 2021 - Feb 2022

  ● I modernized the KPI reporting procedure to reduce the time taken to complete it from 4 days a single morning.● Using Microsoft Office tools, I delivered clear and informative presentations and high-level written reports to management.

• Environmental Permitting Advisor

  • Oct 2020 - Feb 2022

  ● Collaboration and negotiation with the Environment Agency and external consultants.● Gained understanding of environmental legislation to provide technical support to business operations.● Required to work for two different roles simultaneously due to high-pressure deadlines retaining my role in Environmental Permitting despite also commencing a role in Laboratory Project Management. ● Conducted data analysis, I utilized Power BI to visualize large datasets and completed introductory courses in Python and SQL.● IT support; I was the first point of contact for troubleshooting, and I built a brand-new SharePoint space with automated workflows to streamline the team's data storage and organization.



DSM

• Netherlands
• Chemical Manufacturing
• 700 & Above Employee

• R&D Scientist

  • Sep 2018 - Aug 2019

  ● Developed a new product using bio-based ingredients. ● Independently designed procedures. ● Utilised a quantitative approach to ensure projects delivered financial gain. ● Documented and presented my findings to a non-native English audience. ● Worked full-time alongside my university studies whilst in a different country, still achieving a First classification. ● Developed a new product using bio-based ingredients. ● Independently designed procedures. ● Utilised a quantitative approach to ensure projects delivered financial gain. ● Documented and presented my findings to a non-native English audience. ● Worked full-time alongside my university studies whilst in a different country, still achieving a First classification.



Imerys

• France
• Mining
• 700 & Above Employee

• Laboratory Assistant

  • Aug 2017 - Sep 2017

  ● Conducted analytical procedures XRF, moisture content, and carbon/sulphur analysis. ● Independently used industrial-grade machinery and software. ● Identified discrepancies for improvement to increase overall productivity. ● Conducted analytical procedures XRF, moisture content, and carbon/sulphur analysis. ● Independently used industrial-grade machinery and software. ● Identified discrepancies for improvement to increase overall productivity.



Card Factory

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Nov 2014 - Feb 2016

  ● Customer-facing. ● Maintained store organization. ● Customer-facing. ● Maintained store organization.