David Jackson
Software Implementation Consultant at Journal Technologies- Claim this Profile
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Topline Score
Bio
Adam Croshaw
David is a remarkable employee. What I enjoy most about working with David is his willingness to do what is asked. After I've given a task to David, I can trust that the task will be completed 100%. David has demonstrated to me many times his ability to resolve very technical tasks as well as managerial tasks. He has a unique skill set which allows him to lead and be technical. David has shown that he is capable of managing an international team. He has played an integral role in building a world class global technical support team. He has built training and documentation so all parties are in sync and provide customers excellent service regardless of location. David is coachable and eager to learn. David has a drive to learn and grow which makes working with David so enjoyable.
Brian Chambers
I hired Dave as an L1 Tech nearly 3 years ago now. He has progressed in our company, and continues to be a shining star. I admire his loyalty, dedication, calm personality, and complete attention to assigned tasks. He just gets stuff done, plain and simple. Dave continues to be a valuable member of our support team, functioning in a leadership role over a group of support technicians locally, and in the UK. He is someone I trust. I look forward to his continual progression with THG, and beyond.
Adam Croshaw
David is a remarkable employee. What I enjoy most about working with David is his willingness to do what is asked. After I've given a task to David, I can trust that the task will be completed 100%. David has demonstrated to me many times his ability to resolve very technical tasks as well as managerial tasks. He has a unique skill set which allows him to lead and be technical. David has shown that he is capable of managing an international team. He has played an integral role in building a world class global technical support team. He has built training and documentation so all parties are in sync and provide customers excellent service regardless of location. David is coachable and eager to learn. David has a drive to learn and grow which makes working with David so enjoyable.
Brian Chambers
I hired Dave as an L1 Tech nearly 3 years ago now. He has progressed in our company, and continues to be a shining star. I admire his loyalty, dedication, calm personality, and complete attention to assigned tasks. He just gets stuff done, plain and simple. Dave continues to be a valuable member of our support team, functioning in a leadership role over a group of support technicians locally, and in the UK. He is someone I trust. I look forward to his continual progression with THG, and beyond.
Adam Croshaw
David is a remarkable employee. What I enjoy most about working with David is his willingness to do what is asked. After I've given a task to David, I can trust that the task will be completed 100%. David has demonstrated to me many times his ability to resolve very technical tasks as well as managerial tasks. He has a unique skill set which allows him to lead and be technical. David has shown that he is capable of managing an international team. He has played an integral role in building a world class global technical support team. He has built training and documentation so all parties are in sync and provide customers excellent service regardless of location. David is coachable and eager to learn. David has a drive to learn and grow which makes working with David so enjoyable.
Brian Chambers
I hired Dave as an L1 Tech nearly 3 years ago now. He has progressed in our company, and continues to be a shining star. I admire his loyalty, dedication, calm personality, and complete attention to assigned tasks. He just gets stuff done, plain and simple. Dave continues to be a valuable member of our support team, functioning in a leadership role over a group of support technicians locally, and in the UK. He is someone I trust. I look forward to his continual progression with THG, and beyond.
Adam Croshaw
David is a remarkable employee. What I enjoy most about working with David is his willingness to do what is asked. After I've given a task to David, I can trust that the task will be completed 100%. David has demonstrated to me many times his ability to resolve very technical tasks as well as managerial tasks. He has a unique skill set which allows him to lead and be technical. David has shown that he is capable of managing an international team. He has played an integral role in building a world class global technical support team. He has built training and documentation so all parties are in sync and provide customers excellent service regardless of location. David is coachable and eager to learn. David has a drive to learn and grow which makes working with David so enjoyable.
Brian Chambers
I hired Dave as an L1 Tech nearly 3 years ago now. He has progressed in our company, and continues to be a shining star. I admire his loyalty, dedication, calm personality, and complete attention to assigned tasks. He just gets stuff done, plain and simple. Dave continues to be a valuable member of our support team, functioning in a leadership role over a group of support technicians locally, and in the UK. He is someone I trust. I look forward to his continual progression with THG, and beyond.
Experience
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Journal Technologies
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United States
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Software Development
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100 - 200 Employee
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Software Implementation Consultant
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Jan 2023 - Present
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Implementation Consultant
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Aug 2019 - Apr 2023
Provide project implementation consulting for the flexible eCourt case management system. Regular communication with clients to ensure software is meeting requirements. Including configuring software for complex processes related to courts.
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THG Ingenuity
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United Kingdom
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Technology, Information and Internet
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400 - 500 Employee
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L2 Support
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Sep 2016 - Aug 2019
• Provide support lead duties for Graveyard • Advanced troubleshooting for websites and server environments • Perform advanced technical support duties for clients in the UK and US. • Provide support lead duties for Graveyard • Advanced troubleshooting for websites and server environments • Perform advanced technical support duties for clients in the UK and US.
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Prismview
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Machine Operator
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Jul 2013 - Sep 2016
• Operate complex machinery to place components on electronic boards for LED signs. Trained in soldering and soldering repair. • Operate complex machinery to place components on electronic boards for LED signs. Trained in soldering and soldering repair.
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DuPont
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United States
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Manufacturing
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700 & Above Employee
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Team Lead
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May 2006 - Jun 2012
• Responsible for team safety and production line of photopolymer hologram labels for anti-counterfeiting purposes. • Created product to specific customer specifications, including quality inspection. • Lead team that averaged six members. • Coordinated with other departments for plant projects. • Responsible for team safety and production line of photopolymer hologram labels for anti-counterfeiting purposes. • Created product to specific customer specifications, including quality inspection. • Lead team that averaged six members. • Coordinated with other departments for plant projects.
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Education
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2016 - 2019
Stevens Henager College Logan
Bachelor’s Degree, Computer Science -
1999 - 2003
Logan High School
High School Diploma, General
Community
