Technical Sales Manager

• Apr 2021 - Present

At Cannablue, I've had the opportunity to leverage my skill set to take on a wide range of responsibilities, all while working to enhance sales and operational efficiency. In the midst of a bustling and hectic environment, where we handle up to 200 orders daily, I've collaborated closely with our tech partners to ensure we provide the best possible customer experience. As a dispatch expert, I've personally logged over 6,000 phone calls, consistently delivering excellent customer service while managing real-time interactions with our valued clients and dedicated drivers. My role has also extended to the creative side, where I've conceptualized and designed sales promotions across multiple platforms, resulting in the acquisition of thousands of new customers. One of my notable achievements was making the pre-order menu align seamlessly with our company's needs. This allowed customers to place orders beyond regular business hours, introduced scheduled delivery times, and featured an expanded menu. Additionally, I played a crucial role in onboarding and integrating CRM software, which enabled compliant marketing efforts, data analytics, and the implementation of a rewards points system. In addition to these responsibilities, I've taken the lead on crafting engaging text and email campaigns and have successfully managed several projects. My ability to maintain positive relationships with colleagues, customers, and tech representatives has been instrumental in my role here at Cannablue. Show less

Store Manager

• Jan 2019 - Mar 2020

DOF brings a new form of VR entertainment to the world. As Store Manager I handled day to day operations for roughly a year. Open to the public we had a diverse range of clientele. During my time there I worked with an international team Led demos of machines and content to investors. Handled equipment maintenance and operations, customer service, scheduling of staff, and training. DOF brings a new form of VR entertainment to the world. As Store Manager I handled day to day operations for roughly a year. Open to the public we had a diverse range of clientele. During my time there I worked with an international team Led demos of machines and content to investors. Handled equipment maintenance and operations, customer service, scheduling of staff, and training.

Counselor

• Apr 2017 - Apr 2019