Experience

Abbey Commercial Flooring
• United States
• Construction
• 1 - 100 Employee
• Project Manager - Sales

  • Aug 2023 - Present


Friends and Family Flooring

• United States
• Construction
• 1 - 100 Employee

• VP of Sales

  • Oct 2014 - Aug 2023

  • Responsible for generating and increasing sales from $479,000 to $1,074,348 from 2015 through 2018 • Expanded product representation by developing and maintaining relationships with vendors, vendor reps, mills, and manufacturers • Increased customer base by cultivating relationships with realtors, builders, developers, and general contractors • Responsible for commercial and residential in-home consultations, demonstrations and measurements for hard and soft surfaces • Educate customers on products, options, and restoration and refinishing work • Prepare and present product recommendations, options, and proposals • Accountable for the coordination, ordering materials and scheduling installations • Ensure customers’ needs are met when working directly with insurance companies and claims • Assist in the day to day office management Show less



Javo Beverage Company

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Regional Sales Manager

  • Mar 2012 - Oct 2014

  As a Regional Sales Manager, preserved and enhanced the relationships with the existing client base while capturing new business in DC, Maryland & Virginia which increased sales by 40% over the previous year within a 6 month period. Successfully expanded the core market of Health Care to include Hospitality, Gaming and Education segments. Grew territory to include Pittsburgh- Ohio Valley area and West Virginia in November 2013 which lead to the promotion from Territory Manager to regional Sales Manager. Further expansions in 2014 to include North Carolina and South Carolina. Develop and maintain relationships with hospital directors, department supervisors, broad liner account managers, head chefs and purchasing agents in order to grow current customer base as well as reduce total attrition rate. Also responsible for formulating and executing successful sales presentations,participation in food shows as well as other industry conventions as a corporate representative, train and inform facility staff on machine and product use at time of install and provide regular Check in/Preventative maintenance service for all customers. Show less



The Bozzuto Group

• Assistant Property Manager

  • Feb 2011 - Mar 2012

  Responsible for Class A property with 328 units, asset oversight and achieving of ownership’s goals for a budget of over $541,500 monthly or 6.5M annually. Successfully increased and stabilized occupancy by 7% within 6 months resulting in the additional income in excess of $356,400 per year. Utilized training and development skills to increase teams’ closing ratios from 40 to 75%. Used interpersonal and closing skills to increase collections and decrease delinquency from 7-10% down to 3% or less monthly increasing revenue by an average of $37,884 monthly or $454,608 annually. Worked directly with Corporate Marketing to ensure target marketing was precise and to the correct market resulting in increased pool of prospective new leases. Prepared accurate and detailed monthly ownership reports outlining variance, successes and challenges. Developed and nurtured relationships with existing resident base to reduce unit turnover and increase renewal rates by 6% or an additional $194K annually. Worked directly with management to ensure make ready units were within company standards and completed within 7 days. Show less



Morgan Properties

• United States
• Real Estate
• 700 & Above Employee

• Assistant Property Manager

  • Apr 2009 - Mar 2011

  Responsible for the oversight and management of 360-420 Class B &C units. Increased occupancy by 7% to an average of 96%, increasing revenue by $239K per annum. Reduced exposure from 11% to 4% by using and developing proven closing techniques and maintained a closing ratio of 65%. Worked directly with team to improve and provide exceptional customer service to the residents, customers, vendors & teammates which helped to successfully reduce resident turnover by 5-8% in 1 year. This reduced turnover expenses by $72K and increased revenue by $273,600. Collaborated with Property Manager and Regional Property Manager to create & maintain a property specific expense reduction plan to bring the property back in and stay within budget guidelines. Responsible for coaching and supervising all on-site employees and ensuring quality of customer service and performance. Applied relationship skills to motivate team members and create a positive work environment Show less



Ruby Tuesday

• Netherlands
• Apparel & Fashion

• Manager / Regional Training Manager

  • May 2006 - Mar 2009

  As the Restaurant Manager in the Rockville location assisted in the increase of sales by 4% in the first three months by focusing on training, coaching, daily motivation and creating in house promotions. Increased Curb Side To-Go by 7% and off site catering by 60% by developing an on going outreach of local business such Frederick Memorial Hospital, Wells Fargo, Montgomery County Business Leaders Network, Best Buy, Costco, Target and Walmart. Responsible for building a team atmosphere, building team member involvement and holding each member accountable to sales and performance results for a team of 60 employees. Successfully met and exceeded sales contests and competition in district and company in addition to winning seven of eight sales competitions from 2006-2009. Within 6 months promoted to Front of the House Manager and successfully reduced employee turnover by 80%. Worked directly with Regional Catering Manager to develop plan for each opening to successfully achieve Catering Sales Goals. Continued to build and increase sales in Region and District by setting daily and weekly team goals, daily team motivation, holding regular team meetings, creating in-house promotions for up selling, and gaining customer loyalty through exceptional service, personal contact, and response to feedback. Organized and developed the training calendars for 8 new store openings and was responsible for the training and development of on-site teams at store openings with a focus on System Operations, Branding, Upselling, Conflict Management & Team Building. Resolved customer issues and/or complaints while building customer loyalty. Conducted new hire testing and certification Show less