Experience

Heritage NSW

• Australia
• Government Administration
• 1 - 100 Employee

• Senior Heritage Officer

  • Nov 2016 - Present

  • Assess and prepare nominations, including original research as required, for the State Heritage Register and the Aboriginal Place program. • Document nominations, liaise with owners and other relevant stakeholders and prepare and submit reports and other briefing documents to the Heritage Council and Delegates of the Heritage Council. • Provide advice and guidance to nominators in relation to nominations for the State Heritage Register Listings program and the Aboriginal Place program. • Develop, plan and undertake or manage strategic listing projects for Aboriginal, non-Aboriginal and shared heritage; draw from a range of information sources including GIS based mapping, existing documentary and oral history research and studies of community relationships with natural and cultural environments. • Provide advice to internal and external stakeholders on developments in standards and methods for the assessment of heritage values to ensure the strategic management, conservation and interpretation of heritage values, including processing of Interim Heritage Orders (IHO) requests and S167 property search requests. • Support the Heritage Division, OEH to achieve the Government’s policy objectives and statutory requirements for heritage, contribute to the development and maintenance systems, policies and processes and represent the Heritage Division at stakeholder meetings as and when required. • Provide advice on Statutory heritage conservation matters to local government, State agencies and the community, including preparation through to finalization and gazettal in accordance with relevant legislation.



NSW Department of Planning and Environment

• Australia
• Government Administration
• 700 & Above Employee

• Heritage Project Officer

  • Oct 2015 - Oct 2016

  Contract work in policy and strategy research and writing, along with website content and image review. Contract work in policy and strategy research and writing, along with website content and image review.



National Trust of Australia (NSW)

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Historic Sites Manager

  • Apr 2008 - Jun 2015

  Managed 150 staff and volunteers across two properties, World Heritage Old Government House (OGH) and State Heritage Experiment Farm Cottage (EFC), in all aspects of museum operations including: staff and volunteers, finances, administration, visitor operations, collections, conservation, maintenance (building and grounds), security, retail, pubic and education programs, venue hire and tenancy, special events and exhibitions, audience development, World Heritage criteria. Significant Achievements ▪ In partnership with Parramatta Park Trust, co-ordinated the final UNESCO assessment of Old Government House & Domain prior to World Heritage inscription ▪ Representation at World Heritage forums and Australian Convict Sites Communications committee ▪ The development of new and revitalised visitor facilities and interpretation at OGH & EFC ▪ Introduced higher level of volunteer training and education, particularly in areas of customer service, interpretation, conservation and gardening ▪ Co-ordinated property and museum operations during three major restoration and capital works projects (two at OGH and one at EFC) ▪ Established a highly successful retail outlet at OGH ▪ Established and chaired the Parramatta Heritage Partners group of heritage tourism based operators as a means to coordinating events, exchange of ideas, establish a support network and present tourism issues within the Parramatta LGA ▪ Represented National Trust (NSW) at national forums on School Education programming ▪ Coordinated the museum and visitor operations of Miss Fisher’s Murder Mysteries Costume Exhibition, the highest grossing and most successful exhibition of the National Trust (NSW) ▪ Managed a full inventory of collections at OGH & EFC ▪ Chaired regular meetings of local National Trust committees, developing a close working relationship after decades of working in isolation ▪ As a charitable organisation all achievements were made with the highest cost efficiency of (limited) resources



Gondwana Voices Ltd

• Artistic Operations Manager

  • May 2007 - Oct 2007

  • Planned and managed international and national tours, auditions, special events/concerts, weekly rehearsals and rehearsal camps for Sydney Children’s Choir and Gondwana Choirs (national children’s choirs). Liaised with artists, venues, parents and service providers. Provided assistance and administration to Artistic Director and General Manager. Coordinated the concert management of all performances. Significant Achievements ▪ Coordination of choristers from around Australia to rehearse and perform at the APEC showcase concert at the Sydney Opera House. ▪ Coordination of national audition tour for Gondwana National Summer School. ▪ Part of a small dedicated team during a period of change and growth.



Musica Viva Australia

• Australia
• Musicians
• 1 - 100 Employee

• CountryWide Manager

  • Mar 2006 - Apr 2007

  Planned and maintained a national touring program across all states and territories (except SA) for regional and isolated communities. As a one-person unit, held all responsibilities of artist and presenter liaison and contracts; tour itineraries, logistics and coordination; and concert productions, promotions and programs. Liaised with all artists, designer, printers and distributors in the production of the annual national Touring Directory. Submitted, maintained and acquitted all state, federal and privately funded programs. Significant Achievements ▪ Delivered over 70 tours Australia-wide (approx. 140 concerts). ▪ Delivered two successful “Across the Top’ tours. 5-6week remote touring from Perth to Darwin and Cairns to Brisbane (including preparation and acquittal). ▪ Brought in several new performers/groups into the Musica Viva (MVA) ‘stable’ of artists. ▪ Created several new MVA regional presenter arrangements in NSW, Vic and Qld. ▪ Developed collaborations with regional NSW Conservatoriums included two new MVA relationships. ▪ Oversaw two national Touring Directory productions with well-received innovative design elements.



National Galleries of Scotland

• United Kingdom
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Development Administration

  • Mar 2005 - Apr 2005

  • Assisted in the retrieval, filing and re-organisation of sensitive client data (hard and soft storage) for two major Development projects. • Administration for Development events, sponsor & donor correspondence, database maintenance. • Assisted in the retrieval, filing and re-organisation of sensitive client data (hard and soft storage) for two major Development projects. • Administration for Development events, sponsor & donor correspondence, database maintenance.



National Museums Scotland

• United Kingdom
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Visitor Services Manager

  • Oct 2003 - Sep 2004

  Responsible for the day-to-day Visitor Services at four Edinburgh Museums, The Royal Museum, Museums of Scotland, National War Museum and National Museums (NMS) Collection Centre with the highest possible standard of visitor operations and cost efficiency of resources whilst supporting the delivery of NMS corporate and strategic aims. Led a small management and administration team in all administration and finances; recruitment and training; visitor and staff health and safety issues whilst ensuring best management practice and best service practice across the department. The role required representation of Visitor Services on all internal working committees (Exhibition, OH&S, Events, Learning etc) and liaison with internal and external partners. On top of my daily duties was required to produce a Visitor Services Operational and Structural Review for the four Edinburgh museums driven by the major redesign and development of the Royal Museum. Significant Achievements ▪ Managed and co-ordinated a full Departmental Operational Review for Visitor Services (70+ staff, the largest department in the organisation) ▪ Completed a full review of internal telecommunications system of a national cultural organisation. ▪ Successfully negotiated new contracts for 70 + staff that included new training programmes. ▪ Implemented new OH&S initiatives for Visitor Services staff. ▪ Oversaw the development of Visitor Services programmes and initiatives. ▪ Liaised with architects and designers for new Visitor Service staff rooms and furniture. ▪ During contracted period NMS received a VisitScotland increased service delivery rating to 5 Stars for visitor services at the Museum of Scotland.



Museums of History NSW

• Australia
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Museum Manager

  • Jan 2000 - Apr 2003

  Supervised and managed museum operations across a nine-hectare rural site. Developed outreach and education audiences, tour products and public programmes. Responsible for OH&S and emergency procedures across a large property with a broad range of needs and priorities. Manage the maintenance programme of a property with a conservation policy of preservation not restoration. Implemented audience development strategies with local councils, community groups and tourism bureaux. Significant achievements ▪ Co-ordinated staff, volunteers and operations (2001, 2002 & 2003) for the ‘Out of the Woodwork’ festivals that won the 2001 Western Sydney Tourism Award for Best Special Event. ▪ Implemented a training programme for staff and volunteers, creating a professional identity, pride and high self-esteem in volunteers. ▪ Introduced OH&S standards for working conditions in a seasonal, highly variable work environment. ▪ Increased the number of and level of participation in education and children’s programmes. ▪ Increased the number of public programmes.