David Hasfurter
Global Account Manager at Fidelus Technologies- Claim this Profile
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Topline Score
Bio
Khurram Seraj
David was a pleasure to work with and is extremely professional and always willing to help. His technical knowledge is only matched by his all around great attitude. I highly recommend David and he would be an asset to any organization.
Art Thomas
David was a student in the Project Management course I taught at Syracuse University during the Spring Semester of 2010. The course involved preparation of project management documents for real project situations. David's work was excellent, and his documents were of the highest professional quality. His contributions in class from his own experience indicated that he is knowledgeable in the areas of networking, IT support and customer service for information technology. I highly recommend David as a serious IT professional who is used to delivering excellent results.
Gregory Tyminski
David is very prompt in his response to my requests. He puts the time in and goes above and beyond to make sure the problem is resolved quickly and correctly. David is a big advocate of continuous process improvement. I've had trouble with software crashing and backups not working. David initially setup a monthly backup of files to run in the background and be stored on a seperate server. This decreased the downtime of the production equipment over the years. He has since then found another way to ensure a complete software backup and will take a complete image of the software and settings of the production equipment on a daily basis. This will ensure production is never at a standstill while freeing up more of David's time to be even more innovative.
Khurram Seraj
David was a pleasure to work with and is extremely professional and always willing to help. His technical knowledge is only matched by his all around great attitude. I highly recommend David and he would be an asset to any organization.
Art Thomas
David was a student in the Project Management course I taught at Syracuse University during the Spring Semester of 2010. The course involved preparation of project management documents for real project situations. David's work was excellent, and his documents were of the highest professional quality. His contributions in class from his own experience indicated that he is knowledgeable in the areas of networking, IT support and customer service for information technology. I highly recommend David as a serious IT professional who is used to delivering excellent results.
Gregory Tyminski
David is very prompt in his response to my requests. He puts the time in and goes above and beyond to make sure the problem is resolved quickly and correctly. David is a big advocate of continuous process improvement. I've had trouble with software crashing and backups not working. David initially setup a monthly backup of files to run in the background and be stored on a seperate server. This decreased the downtime of the production equipment over the years. He has since then found another way to ensure a complete software backup and will take a complete image of the software and settings of the production equipment on a daily basis. This will ensure production is never at a standstill while freeing up more of David's time to be even more innovative.
Khurram Seraj
David was a pleasure to work with and is extremely professional and always willing to help. His technical knowledge is only matched by his all around great attitude. I highly recommend David and he would be an asset to any organization.
Art Thomas
David was a student in the Project Management course I taught at Syracuse University during the Spring Semester of 2010. The course involved preparation of project management documents for real project situations. David's work was excellent, and his documents were of the highest professional quality. His contributions in class from his own experience indicated that he is knowledgeable in the areas of networking, IT support and customer service for information technology. I highly recommend David as a serious IT professional who is used to delivering excellent results.
Gregory Tyminski
David is very prompt in his response to my requests. He puts the time in and goes above and beyond to make sure the problem is resolved quickly and correctly. David is a big advocate of continuous process improvement. I've had trouble with software crashing and backups not working. David initially setup a monthly backup of files to run in the background and be stored on a seperate server. This decreased the downtime of the production equipment over the years. He has since then found another way to ensure a complete software backup and will take a complete image of the software and settings of the production equipment on a daily basis. This will ensure production is never at a standstill while freeing up more of David's time to be even more innovative.
Khurram Seraj
David was a pleasure to work with and is extremely professional and always willing to help. His technical knowledge is only matched by his all around great attitude. I highly recommend David and he would be an asset to any organization.
Art Thomas
David was a student in the Project Management course I taught at Syracuse University during the Spring Semester of 2010. The course involved preparation of project management documents for real project situations. David's work was excellent, and his documents were of the highest professional quality. His contributions in class from his own experience indicated that he is knowledgeable in the areas of networking, IT support and customer service for information technology. I highly recommend David as a serious IT professional who is used to delivering excellent results.
Gregory Tyminski
David is very prompt in his response to my requests. He puts the time in and goes above and beyond to make sure the problem is resolved quickly and correctly. David is a big advocate of continuous process improvement. I've had trouble with software crashing and backups not working. David initially setup a monthly backup of files to run in the background and be stored on a seperate server. This decreased the downtime of the production equipment over the years. He has since then found another way to ensure a complete software backup and will take a complete image of the software and settings of the production equipment on a daily basis. This will ensure production is never at a standstill while freeing up more of David's time to be even more innovative.
Credentials
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Cisco Certified Entry Networking Technician (CCENT)
CiscoMar, 2020- Nov, 2024 -
Cisco Certified Network Associate Collaboration (CCNA-C)
CiscoMar, 2020- Nov, 2024 -
CCDA
Cisco -
CMNA
Cisco Meraki
Experience
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Fidelus Technologies
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Global Account Manager
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Dec 2022 - Present
Bring new ideas to clients from multiple vendors that help their companies improve efficiency and stay up to date on latest trends. Help clients navigate migrating to the cloud while staying secure and understanding risks associated with the cloud. My purpose at Fidelus is building long term relationships with my clients and get to know the people and how their company operates. By building trust and relationships I am able to make recommendations that make sense for the employees and the organization. My goal and purpose to help my clients look like rock stars.As a global account manager I am responsible for making sure I engage with my clients to help them navigate multiple vendors and stay within budget expectations and ensure they are receiving the quality of service that Fidelus promises to deliver. Show less
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Pre-Sales Engineer
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Feb 2021 - Dec 2022
Work with sales team as a technical lead for team. Help build new business through customer leads, blog posts and content generation. Provide overview on the UCaaS and managed services offering from a technical perspective.
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ONEGROUP Risk Management and Insurance
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United States
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Insurance
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100 - 200 Employee
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Information Technology Specialist
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Jun 2020 - Oct 2020
Was hired for a contract project. The goal of the project was to design a new phone, network, and data center infrastructure. I documented all the details of the current environment and came up with a new SD-WAN architecture. I also looked at the new security posture while positioning all software to move to the cloud. Was hired for a contract project. The goal of the project was to design a new phone, network, and data center infrastructure. I documented all the details of the current environment and came up with a new SD-WAN architecture. I also looked at the new security posture while positioning all software to move to the cloud.
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TERACAI
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Systems Engineer - VM, TelePresence, Collaboration
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Jun 2012 - Jun 2020
Work on pre-sales engineering and implementation of complex IT solutions. My main focus is on the Cisco collaboration suite which includes Video (TelePresence) phone, and IM. I do help out in other areas that are needed like Wireless and switching. I have also spent a lot of time on virtualization utilizing a SAN environment with Dell and VMware. I have completed my VCP and CCNA Voice certifications along with Sales Engineer with Cisco TelePresence. Currently hold CCENT, CCNA-Voice, CCNA-Video, VCP 5 Show less
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ATSG (ShoreGroup)
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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TAC Supervisor
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Aug 2011 - Jun 2012
2nd Shift supervisor overseeing engineering staff both onsite and remote. Review monthly with the engineers of my shift for quality of work and overall status. Help Level 1's with mentoring and assigning appropriate work. Handle case loads on a day to day basis and assign to appropriate resources. Monitored level 2 remote engineers and engaged them if needed for customer escalations. 2nd Shift supervisor overseeing engineering staff both onsite and remote. Review monthly with the engineers of my shift for quality of work and overall status. Help Level 1's with mentoring and assigning appropriate work. Handle case loads on a day to day basis and assign to appropriate resources. Monitored level 2 remote engineers and engaged them if needed for customer escalations.
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TTM Technologies
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United States
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Systems Administrator
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Sep 2010 - Sep 2011
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PC Technician 2
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2004 - Sep 2010
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Education
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2005 - 2011
Syracuse University
B.S., Information Management Technology -
2002 - 2004
Monroe Community College
A.A.S, Computer Information Systems
Community
