Experience

Elite CXS

• United States
• Market Research
• 1 - 100 Employee

• Chief Executive Officer

  • Oct 2011 - Present

  Tampa/St. Petersburg, Florida Area Elite CX Solutions (ECXS) is an innovative mystery shopping company that focuses on delivering the best-fit customized solution to each client. We offer video, written and phone-based mystery shopping services. At ECXS, we realize that each client’s individual needs and requirements are often unique. ECXSworks closely with you (the client) to understand these needs and design a tailored solution comprising a combination of the key mystery shopping types ensuring you get the best-fit results for… Show more Elite CX Solutions (ECXS) is an innovative mystery shopping company that focuses on delivering the best-fit customized solution to each client. We offer video, written and phone-based mystery shopping services. At ECXS, we realize that each client’s individual needs and requirements are often unique. ECXSworks closely with you (the client) to understand these needs and design a tailored solution comprising a combination of the key mystery shopping types ensuring you get the best-fit results for your organization. Customized analytics and reporting are also consolidated under one umbrella providing you with a true 360 degree view of your operation. Market Research, sales and marketing consulting, customer service experience consulting, mystery shopping, video shopping services Show less



Global Energy Services, Inc.

• Chief Operating Officer

  • Sep 2008 - Oct 2011

  Tampa/St. Petersburg, Florida Area



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• VP Global Sales

  • Oct 1995 - Jul 2007

  Munich Area, Germany



Hyatt Hotels Corporation

• United States
• Hospitality
• 700 & Above Employee

• Senior Director Information Technology Services

  • Mar 1990 - Sep 1995

  Greater New York City Area



GE

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Director

  • May 1985 - Mar 1990

  Greater New York City Area