David Harrington

Desktop Support Supervisor at First Electric Cooperative Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Benton, Arkansas, United States, US
Skills

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Bio

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Credentials

  • MCITP Enterprise Support Technician
    -
    Nov, 2007
    - Nov, 2024

Experience

  • First Electric Cooperative Corporation
    • Utilities
    • 1 - 100 Employee
    • Desktop Support Supervisor
      • Jun 2012 - Present

      I’m responsible for overseeing the installation, deployment and scheduling of all client-based information technology system (virtual and physical workstations and peripheral devices) related to the Cooperative’s Local Area Network. I also provide technical support to identify, troubleshoot and resolve IT issues as reported by Cooperative end-users and I supervise PC Technicians. In addition I’m the SAN and VMware Administrator.

    • PC Technician
      • Jun 2006 - Jun 2012

      I was responsible for troubleshoot and resolve IT issues as reported by Cooperative end-users. In addition to being the SAN and VMware Administrator.

  • Optus Telemation
    • Little Rock, Arkansas Area
    • Field Engineer
      • Mar 2000 - Jun 2006

      Performed planning, installation, programming, and service of Enterprise Telecommunications Systems for various customers ranging from small business, to large Enterprise multi-site accounts. Also designed and installed cable infrastructure plants for network/voice. I was also tasked with working on special projects such as Voice over IP and Server based applications. Evaluated customer networks for viability of implementing VoIP applications. Worked closely with customer network… Show more Performed planning, installation, programming, and service of Enterprise Telecommunications Systems for various customers ranging from small business, to large Enterprise multi-site accounts. Also designed and installed cable infrastructure plants for network/voice. I was also tasked with working on special projects such as Voice over IP and Server based applications. Evaluated customer networks for viability of implementing VoIP applications. Worked closely with customer network administrators to implement changes to network to provide proper Quality of Service for supporting Voice over IP applications. Implement escalation of equipment problems and failures to manufacturers. Followed up with manufacturer engineering departments to obtain resolution on technical issues. Show less Performed planning, installation, programming, and service of Enterprise Telecommunications Systems for various customers ranging from small business, to large Enterprise multi-site accounts. Also designed and installed cable infrastructure plants for network/voice. I was also tasked with working on special projects such as Voice over IP and Server based applications. Evaluated customer networks for viability of implementing VoIP applications. Worked closely with customer network… Show more Performed planning, installation, programming, and service of Enterprise Telecommunications Systems for various customers ranging from small business, to large Enterprise multi-site accounts. Also designed and installed cable infrastructure plants for network/voice. I was also tasked with working on special projects such as Voice over IP and Server based applications. Evaluated customer networks for viability of implementing VoIP applications. Worked closely with customer network administrators to implement changes to network to provide proper Quality of Service for supporting Voice over IP applications. Implement escalation of equipment problems and failures to manufacturers. Followed up with manufacturer engineering departments to obtain resolution on technical issues. Show less

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