Experience

Premier Marine

• United States
• Maritime Transportation
• 1 - 100 Employee

• Welder

  • Nov 2018 - Present

  Roll, weld and various other positions in production of tubes for pontoons. Roll, weld and various other positions in production of tubes for pontoons.


Unemployed at this time
• Industrial Machinery Manufacturing
• 700 & Above Employee
• Unemployed

  • Jun 2018 - Nov 2018


Swissport

• Switzerland
• Airlines and Aviation
• 700 & Above Employee

• Ramp Manager

  • May 2017 - May 2018

  Human Services - Trained and developed employees to meet needs of retail and contract service. - Created and administer programs to develop leadership employees into upgraded roles in company growth. - Developed and created resources individually as well as corporately to enhance training aids to increase productivity, safety, and security. - Maintained and developed goals for local and corporate service and financial improvements. Human Resources - Responsible for interviewing and hiring employees to create excellent customer service team. - In cooperation with corporate HR counseled and disciplined employee group to maintain excellent customer service team. - Processed departmental layoffs due to downsizing or loss of contracts. - Added to work group upon new business opportunities. - Processed payroll and timesheets to create accurate pay for hours worked to employee group. Customer Service - Created environment of company ownership and guidelines to employees to make decisions that meet customer and corporate expectations. - Interacted directly with customers with unsatisfactory service; answer the complaint to achieve satisfactory outcome and retain customers. - Worked locally and corporately to develop company branding; defining and creating unique service promise to customers nationally. Show less



Eastridge Workforce Solutions

• United States
• Staffing and Recruiting
• 500 - 600 Employee

• Onsite Administrator

  • May 2016 - Nov 2016

  Human Services - Trained and developed employees to meet needs of retail and contract service. - Created and administer programs to develop leadership employees into upgraded roles in company growth. - Developed and created resources individually as well as corporately to enhance training aids to increase productivity, safety, and security. - Maintained and developed goals for local and corporate service and financial improvements. Human Resources - Responsible for interviewing and hiring employees to create excellent customer service team. - In cooperation with corporate HR counseled and disciplined employee group to maintain excellent customer service team. - Processed departmental layoffs due to downsizing or loss of contracts. - Added to work group upon new business opportunities. - Processed payroll and timesheets to create accurate pay for hours worked to employee group. Customer Service - Created environment of company ownership and guidelines to employees to make decisions that meet customer and corporate expectations. - Interacted directly with customers with unsatisfactory service; answer the complaint to achieve satisfactory outcome and retain customers. - Worked locally and corporately to develop company branding; defining and creating unique service promise to customers nationally. Show less



Simplicity USA

• United States
• Airlines and Aviation
• 1 - 100 Employee

• General Manager

  • May 2015 - May 2016

  Human Services - Trained and developed employees to meet needs of retail and contract service. - Created and administer programs to develop leadership employees into upgraded roles in company growth. - Developed and created resources individually as well as corporately to enhance training aids to increase productivity, safety, and security. - Maintained and developed goals for local and corporate service and financial improvements. Human Resources - Responsible for interviewing and hiring employees to create excellent customer service team. - In cooperation with corporate HR counseled and disciplined employee group to maintain excellent customer service team. - Processed departmental layoffs due to downsizing or loss of contracts. - Added to work group upon new business opportunities. - Processed payroll and timesheets to create accurate pay for hours worked to employee group. Customer Service - Created environment of company ownership and guidelines to employees to make decisions that meet customer and corporate expectations. - Interacted directly with customers with unsatisfactory service; answer the complaint to achieve satisfactory outcome and retain customers. - Worked locally and corporately to develop company branding; defining and creating unique service promise to customers nationally. Show less



FedEx Express

• Wellness and Fitness Services
• 1 - 100 Employee

• Handler

  • Sep 2014 - May 2015

  Load, unload, and sort packages. Load, unload, and sort packages.



PrimeFlight Aviation Services

• United States
• Airlines and Aviation
• 700 & Above Employee

• General Manager

  • Feb 2009 - Apr 2015

  Human Services- Trained and developed employees to meet needs of retail and contract service.- Created and administer programs to develop leadership employees into upgraded roles in company growth.- Developed and created resources individually as well as corporately to enhance training aids to increase productivity, safety, and security.- Maintained and developed goals for local and corporate service and financial improvements.Human Resources- Responsible for interviewing and hiring employees to create excellent customer service team.- In cooperation with corporate HR counseled and disciplined employee group to maintain excellent customer service team.- Processed departmental layoffs due to downsizing or loss of contracts.- Added to work group upon new business opportunities.- Created work schedules to maximize service, while enabling operational output and profitability.- Processed payroll and timesheets to create accurate pay for hours worked to employee group.Customer Service- Created environment of company ownership and guidelines to employees to make decisions that meet customer and corporate expectations.- Interacted directly with customers with unsatisfactory service; answer the complaint to achieve satisfactory outcome and retain customers.- Worked locally and corporately to develop company branding; defining and creating unique service promise to customers nationally. Financial- Responsible for creation of local budget and accountable for accuracy and core explanations for variations.- Mentored new managers in budget process and establishing core budget too meet operational needs.- Reviewed and resolved daily, weekly, monthly, and quarterly Accounts payable and receivable.- Apply cost saving measures to maintain profitable operation. Show less

• General Manager

  • Feb 2009 - Feb 2015

  Oversee day to day operations of contract services; primary focus serving disabled.Hire and train employee group to meet customer needs.Create and maintain working budget to optimize financial performance.Learn and adhere to all Safety, Security, Hazmat, and ACAA policies and procedures.Liaison with airline, airport, local, and federal officials.Review and obtain new business opportunities.



Home Depot

• Construction
• 700 & Above Employee

• Head Cashier

  • Mar 2013 - Oct 2014

  Guide customers to location of items and services looking to purchase. Process sales with POS system in timely and accurate manner. Work in all cashier departments in store. Guide customers to location of items and services looking to purchase. Process sales with POS system in timely and accurate manner. Work in all cashier departments in store.



Frontier Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• General Manager

  • Apr 2000 - Nov 2008

  Human Services - Trained and developed employees to meet needs of retail and contract service. - Created and administer programs to develop leadership employees into upgraded roles in company growth. - Developed and created resources individually as well as corporately to enhance training aids to increase productivity, safety, and security. - Maintained and developed goals for local and corporate service and financial improvements. Human Resources - Responsible for interviewing and hiring employees to create excellent customer service team. - In cooperation with corporate HR counseled and disciplined employee group to maintain excellent customer service team. - Processed departmental layoffs due to downsizing or loss of contracts. - Added to work group upon new business opportunities. - Processed payroll and timesheets to create accurate pay for hours worked to employee group. Customer Service - Created environment of company ownership and guidelines to employees to make decisions that meet customer and corporate expectations. - Interacted directly with customers with unsatisfactory service; answer the complaint to achieve satisfactory outcome and retain customers. - Worked locally and corporately to develop company branding; defining and creating unique service promise to customers nationally. Show less



Continental Airlines

• Airlines and Aviation
• 700 & Above Employee

• Customer Service Representative

  • Aug 1995 - Apr 2000

  Worked all areas above and below wing. Worked all areas above and below wing.



Harmon Motors

• United States
• Automotive

• Owner Operator

  • Apr 1975 - Jun 1997

  Owned and operated auto-body repair business with father Dean Harmon.Completed accurate repair estimates to maintain profitable business.Met needs and requests of clients.Liaison with insurance adjusters and customers to achieve desired outcome of vehicle repair for customer.Completed all areas of dent repair.Frame straightening.Rust repair or removal.Panel removal and replacement.Finish painting including total coverage to blend to match.Work with all available finishes from single stage to base coat/clear coat.Worked on all types of automotive, farm, or industrial equipment.Experienced use of welding with MIG, ARC, and Oxy-Acetylene.Additionally worked with antique and collector automobiles. Show less

• Owner - Operator

  • Jun 1975 - May 1997

  Operational- Frame and undercarriage repair; straightening or removal and replacement of damaged parts.- Rebuild or repair all structural and mechanical operating systems.o i.e. Electrical (DC wiring, ignition, charging), Hydraulic (steering, brake, transmission), Mechanical (engine and drive train).- Experienced in engine and electrical troubleshooting.- Removal and install of automotive wiring(familiar with reading and interpreting wiring diagrams); additionally audio installation.- Use of MIG, Oxy-Acetylene, or ARC welding.- Familiar with multiple software applications, LAN installations and maintenance, MS office products.Administrative- Responsible for accurate repair estimates.- Work with Insurance estimators on behalf of customers to achieve repair goals to their vehicles.- Worked one on one with customers to meet needs within their personal budgets.- Maintained accurate accounting for sales tax, supplier payments, and federal tax liabilities.Customer Service- Interacted directly with customers with unsatisfactory service; answer the complaint to achieve satisfactory outcome and retain customers.- Developed business by referral from existing and new customers; maintaining successful business for 22 years. Show less