Experience

Broadband Hospitality

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Network Operations Center Technician

  • Nov 2020 - Present



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Advocate

  • Oct 2017 - Mar 2020



Delta Telecom

• Telecommunications
• 1 - 100 Employee

• Technician

  • Oct 2015 - Mar 2017



Comfort Systems USA

• Construction
• 700 & Above Employee

• Project Engineer

  • May 2015 - Jun 2015



ITT Technical Institute

• Higher Education
• 700 & Above Employee

• IT Technician

  • Oct 2014 - May 2015

   Troubleshoot all Hardware and Software Issues for over 400 Student Laptop Computers.  Image and Customize Laptop systems for Students.  Identify, isolate and repair computer equipment showing wear and tear as well as during preventative maintenance routines.  Troubleshoot all Hardware and Software Issues for over 400 Student Laptop Computers.  Image and Customize Laptop systems for Students.  Identify, isolate and repair computer equipment showing wear and tear as well as during preventative maintenance routines.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Truck Driver

  • 2007 - Dec 2014

  Delivered logistics to soldiers in Afghanistan Delivered logistics to soldiers in Afghanistan



Pomeroy

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Installation Technician

  • Jun 2014 - Sep 2014

  Win 7 migration project for CHP.  Worked with PC refresh team upgrading XP to Windows 7.  Configure new OS, transfer data and profile, and connect to network.  Imaged Windows OS to hardware.  Effective communication with users and management regarding project progress. Win 7 migration project for CHP.  Worked with PC refresh team upgrading XP to Windows 7.  Configure new OS, transfer data and profile, and connect to network.  Imaged Windows OS to hardware.  Effective communication with users and management regarding project progress.



CBTS

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Installation Technician

  • Jan 2014 - Feb 2014

   Install thin-client computers to large screen monitors and touch screen monitors.  Utilize McKesson and Awarix programs for healthcare systems.  Effective communication with management regarding project progress.  Install thin-client computers to large screen monitors and touch screen monitors.  Utilize McKesson and Awarix programs for healthcare systems.  Effective communication with management regarding project progress.



AstroShapes

• Packing Department

  • Jun 2010 - Feb 2011



Dinesol Plastics

• Press Operator

  • Jan 2010 - Jun 2010