Lead Technician

• Nov 2021 - Present

Currently committed to DAI Restore as a lead technician taking on various responsibilities in the field in residential, commercial, and industrial settings. Assisting Project & Operations Managers on jobs pertaining to water damage, mold remediations, fire & smoke restoration, biohazards, carpet cleaning, and asbestos abatements.

Restoration Technician

• Nov 2021 - Present

General Construction Laborer

• Mar 2021 - Nov 2021

• Assist lead crew members in performing general construction work on both residential and commercial building and restoration projects. • Coordinate employees, equipment, scheduling, and materials simultaneously during projects specific to water mitigation and mold remediation, and electrostatic disinfectant fogging. • Inspect quality of work daily to maintain project momentum, efficiency, and meet specifications • Assist lead crew members in performing general construction work on both residential and commercial building and restoration projects. • Coordinate employees, equipment, scheduling, and materials simultaneously during projects specific to water mitigation and mold remediation, and electrostatic disinfectant fogging. • Inspect quality of work daily to maintain project momentum, efficiency, and meet specifications

Cleaning & Restoration Technician

• Feb 2021 - Mar 2021

Worked as a member of the Clean Rite team to assist crew chiefs during the overall restoration process: demolition, cleanup, structural drying and mold remediation. • Confidently provided customer service to homeowners affected by natural disasters • Cleaned all affected areas during restoration processes to avoid safety hazards • Assisted Crew Chiefs during times of demolition, removal of contents, and setup of appropriate equipment • Communicated with customers and office staff to provide appropriate documentation for each job Show less

Driver Assistant

• Jun 2020 - Jul 2020

Assisted up to 6 UPS Drivers during the COVID-19 pandemic to efficiently deliver packages to residential and commercial locations. • Delivered up to 400 packages daily. • Arranged packages on the truck to achieve the best use of storage space and to minimize damage. • Provided customer service by maintaining positive relationships with external customers and freight partners. Assisted up to 6 UPS Drivers during the COVID-19 pandemic to efficiently deliver packages to residential and commercial locations. • Delivered up to 400 packages daily. • Arranged packages on the truck to achieve the best use of storage space and to minimize damage. • Provided customer service by maintaining positive relationships with external customers and freight partners.

Behavior Specialist Assistant

• Aug 2019 - Jul 2020

Worked as a member of the district-wide behavior team. Together we assisted in behavior management, crisis intervention, clinical observations, and the collection and analysis of student data. The student base consisted of elementary to high school-aged children. • Accountable for addressing the needs of special education mainly at the middle school level. • Assisted in the creation and implementation of behavior intervention plans. • Identified systemic barriers around social, emotional, and behavioral health. • Assisted educators with 3 historically challenging students by providing positive behavior support, implementing social-emotional learning, and collecting data for behavior assessments. Show less

Behavioral Specialist

• Apr 2017 - Aug 2019

Managed middle school and high school classrooms of up to 10 special education students. Improved behaviors and academic abilities in collaboration with classroom teachers. • Developed strategies for positive behavior support and behavior de-escalation in the classroom. • Assisted classroom teachers in meeting the needs and goals per student education plans. • Provided thorough data of student performance on a daily basis. • Analyzed student data to report performance to clinicians for further review. • Engaged 4 historically challenging students who struggled to perform in a school setting. • Collaborated with clinicians to hold group therapies and improve behavior plans. Show less

Valet Attendant Supervisor

• May 2015 - Jun 2019

Successfully trained and supervised up to 10 valet attendants. Provided instruction on parking organization, safety, and hospitality procedures and guidelines. Maintained team efforts to deliver exceptional service at a 5 diamond hotel & resort and restaurants. • Collaborated with an additional supervisor to maintain the professional standards of the resort. • Communicated with management to ensure exceptional guest satisfaction. • Provided the proper operational oversight of high- volume events. • Oversaw productivity and tasks of valet attendants. • Maintained accurate data on all parked vehicles. • Ensured compliance with all safety procedures. Show less

Valet Attendant

• Mar 2014 - Apr 2015

Exceeded expectations of hundreds of patrons/guests by providing a friendly and safe environment for those arriving or departing at restaurants, parking garages, and residential properties. • Safely and efficiently transported vehicles to parking areas for patrons per company procedures. • Collaborated with venue staff to ensure patron’s vehicles are delivered in a timely manner. • Collaborated with other attendants to manage traffic flow, cleanliness of the area, and safety. • Communicated with management regarding any unforeseen circumstances. • Maintained daily log sheets for records of account holders Show less

Residential Counselor

• Nov 2016 - Apr 2017

Worked as part of the residential team on the second shift. Facilitated nightly operations and activities and provided support for up to 30 young males (13-20 years old) who were given a second chance to reintegrate into the community after prior incarceration. • Assisted superiors with strengths-based approaches to help define the goals/needs of students. • Mentored clients to overcome behavioral challenges and gain vocational opportunities. • Prioritized safety by means of intensive supervision and crisis intervention strategies. • Coordinated several activities to demonstrate positive peer influences. • Assisted in maintaining accurate program records including incident reports and attendance. Show less

Security Officer

• Apr 2016 - Nov 2016

Served a medical marijuana facility as a security officer to ensure positive customer service experiences, to respond to incidents and emergencies in accordance with security protocols, and to complete frequent building checks after hours. • Maintained accurate records of staff members arriving and departing the facility. • Proactively mitigated theft by actively patrolling the retail floor. • Implemented non-violent incident management techniques to confront disruptive patrons. • Actively observed facility activity through a series of CCTV cameras. Show less

Intern

• Feb 2016 - Apr 2016

During this internship, I was able to observe daily operations of the BCI Division including evidence collections and processing as well as observing the abundance of arrest warrants while applying applicable statutes. I also assisted in the organization of various files including fingerprint data. In addition, I participated in ride alongs with patrol officers that demonstrated their routine and nightly operations in the community. During this internship, I was able to observe daily operations of the BCI Division including evidence collections and processing as well as observing the abundance of arrest warrants while applying applicable statutes. I also assisted in the organization of various files including fingerprint data. In addition, I participated in ride alongs with patrol officers that demonstrated their routine and nightly operations in the community.