David Hackett
Head Of Business Development at Computershare UK- Claim this Profile
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Bio
Fraser Sutherland
The enthusiasm that David brings to his work is fantastic. Having spoken alongside David at a number of events, it is always a pleasure to hear his latest industry thoughts.
Vicki Keirnan
I have had the pleasure of working alongside David on numerous occasions over the past few years. His technical knowledge is excellent and his people skills are second to none. Nothing is too much trouble and he is a pleasure to deal with. Highly recommend him.
Fraser Sutherland
The enthusiasm that David brings to his work is fantastic. Having spoken alongside David at a number of events, it is always a pleasure to hear his latest industry thoughts.
Vicki Keirnan
I have had the pleasure of working alongside David on numerous occasions over the past few years. His technical knowledge is excellent and his people skills are second to none. Nothing is too much trouble and he is a pleasure to deal with. Highly recommend him.
Fraser Sutherland
The enthusiasm that David brings to his work is fantastic. Having spoken alongside David at a number of events, it is always a pleasure to hear his latest industry thoughts.
Vicki Keirnan
I have had the pleasure of working alongside David on numerous occasions over the past few years. His technical knowledge is excellent and his people skills are second to none. Nothing is too much trouble and he is a pleasure to deal with. Highly recommend him.
Fraser Sutherland
The enthusiasm that David brings to his work is fantastic. Having spoken alongside David at a number of events, it is always a pleasure to hear his latest industry thoughts.
Vicki Keirnan
I have had the pleasure of working alongside David on numerous occasions over the past few years. His technical knowledge is excellent and his people skills are second to none. Nothing is too much trouble and he is a pleasure to deal with. Highly recommend him.
Experience
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Computershare UK
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United Kingdom
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Financial Services
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700 & Above Employee
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Head Of Business Development
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Apr 2017 - Present
Computershare owns four Tenancy Deposit Protection (TDP) schemes that are offered to Agents, Landlords and Tenants within the UK, making it the home of deposit protection. The Deposit Protection Service (The DPS), including both custodial and insured schemes, The Letting Protection Service Scotland (LPS Scotland) and the Letting Protection Service Northern Ireland (The LPS Northern Ireland) are run using the extensive knowledge demonstrated by our experienced team.I am responsible for initiating, developing and maintaining relationships with clients to create an efficient model to support their business. As a service provider in an ever changing industry, we continue to pride ourselves on our independence, innovation and customer service.My aim is to provide a service to our clients that goes above and beyond what is expected, whilst developing their business in order to save them time/effort as a thought leader within this sector. Show less
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Senior Client Manager at The DPS, LPS Scotland and LPS Northern Ireland
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Oct 2015 - Apr 2017
The Deposit Protection Service (The DPS), including both custodial and insured schemes, The Letting Protection Service Scotland (LPS Scotland) and the Letting Protection Service Northern Ireland (The LPS Northern Ireland) are run using the extensive knowledge demonstrated by our experienced team.I am responsible for service delivery to our prestigious clients and together with my team of Client Managers, we continue to pride ourselves on our independence, innovation and customer service. The role has now grown with the addition of further Client Managers to the team, and I am responsible for ensuring me and my team continue to offer the highest level of service to the clients we manage.More information can be found at www.computershare.com/tdp Show less
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Dispute Resolution Manager at The DPS, LPS Scotland and LPS Northern Ireland
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Jan 2014 - Oct 2015
Manager of the Alternative Dispute Resolution (ADR) team which consisted of Administrators and Case Handlers, who had the task of gathering dispute evidence from Agent's/Landlord's & Tenant's; summarising those cases to ensure both parties were aware of the reasons for claim and raising any queries where necessary. I was responsible for the day to day management of the team, improvement of procedures and gathering of dispute statistics.
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Senior Case Handler at The DPS and LPS
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Jan 2012 - Jan 2014
I started within Computershare as a Customer Service Representative, dealing with calls and emails regarding all aspects of The Deposit Protection Service and Letting Protection Service Scotland/Northern Ireland, I then moved in to the Alternative Dispute Resolution (ADR) Team as a Senior Case Handler with various responsibilities from gathering dispute evidence from Agent's/Landlord's & Tenant's; summarising those cases to ensure both parties were aware of the reasons for claim and raising any queries where necessary. As well as this, I assisted with management of the team and gathering of reports/statistics. Show less
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