Experience

Conference America, Inc.

• Assistant Operations Manager

  • Jan 2000 - Present

  •March 2010 to Present Assistant Operations Manager • Supervise staff of 17 • Assign daily tasks to operators that include customer conferences and events • Develop employee shift schedules and appropriate staffing times• Maintain attendance policies • Training of new department employees • Coordinate with multiple departments • Assist with technology and software updates June 2004 to March 2010 Operations Coordinator• Supervise staff of 4… •March 2010 to Present Assistant Operations Manager • Supervise staff of 17 • Assign daily tasks to operators that include customer conferences and events • Develop employee shift schedules and appropriate staffing times• Maintain attendance policies • Training of new department employees • Coordinate with multiple departments • Assist with technology and software updates June 2004 to March 2010 Operations Coordinator• Supervise staff of 4 • Assign daily tasks to operators that include customer conferences and events • Maintain supply office supplies January 2000 to March 2004 Call Center Operator • Handle inbound and outbound calls for telecommunication call center • Coordinate and mediate teleconference and web event calls Show more Show less



YMCA Montgomery (Downtown Branch)

• Member Relations Staff

  • Jun 2002 - Oct 2014

  Part time Member Relations Staff • Recruitment of new members • Public relations • Equipment maintenance• Fitness Trainer



JCPenney

• Catalog Department

  • Jun 1993 - Oct 2007

  Catalog Department • Customer Service • Credit • Inventory• Loss Prevention



Advance Electric Company

• Electrician

  • Jan 1995 - Jan 2000

  Electrician• Coordinated with Contractors on layout of electrical blueprints • Participated in wiring of homes and businesses