David Garcia

Adobe Cloud Solutions Consultant at Sagepath Reply
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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5.0

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Rahul Garg

I am writing to recommend David for any Adobe Campaign expert role in your organization. I had the pleasure of working with David for almost a year at Adobe. During this time, I was highly impressed by his exceptional skills and expertise specially in adobe campaign development. David has an incredible ability to break down complex problems and develop creative solutions to tackle them. He consistently learned new programming languages which were always out of teh scope of work but still and delivered solutions that exceeded expectations. David was always proactive in sharing ideas and collaborating with the team, which made him an invaluable asset to the team. I have no doubts in recommending David to any company looking for a skilled and talented Adobe campaign expert. He would definitely be a great addition to any team and will undoubtedly make a positive impact on the organization's success.

Suma Kulkarni

It was a pleasure working with David! Even though he joined the project half way, he revisited the design and came up with simple yet efficient solution. The way he worked round the clock to get things done, always get into the root cause of the issue and work on it, was truly inspiring. I learnt a lot of things from him, be it technical or non-technical. Will always look forward to working with him and learn more! :)

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Credentials

  • Adobe Certified Master - Adobe Campaign Classic Architect
    Adobe
    Oct, 2021
    - Oct, 2024
  • Adobe Certified Expert - Adobe Campaign Classic Business Practitioner
    Adobe
    Sep, 2021
    - Oct, 2024
  • Adobe Certified Expert – Adobe Campaign Classic Developer
    Adobe
    Sep, 2021
    - Oct, 2024
  • Adobe Certified Professional – Adobe Campaign Classic Business Practitioner
    Adobe
    Sep, 2021
    - Oct, 2024
  • Adobe Certified Professional – Adobe Campaign Classic Developer
    Adobe
    Sep, 2021
    - Oct, 2024

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Adobe Cloud Solutions Consultant
      • May 2023 - Present

      Adobe marketing cloud solutions consultant. Adobe marketing cloud solutions consultant.

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Technical Consultant, Adobe Campaign
      • Apr 2019 - May 2023

      Technical lead for projects in diverse industries; project scoping, solutions design and development. • Provided recommendations to re-configure client’s infrastructure and architecture design on hybrid solutions to improve performance and efficiency. • ACC Migrations, upgrades on Linux and Windows platforms. • Developed robust marketing workflows which delivered comms within tight SLAs requirements. • Worked with DBA’s and Data architects to design solutions for data manipulation and consumption to marketing instances using Federated Data Access. • Developed technical workflows for proactive monitoring, data manipulation import & export for business intelligence. • Assisted technical teams for systems integration with third party reporting tools such as Qlicksense and Tableau. • Liaised with client’s SMS aggregators to reconfigure SMPP account specs to improve SMS delivery throughput, performance and efficiency. (Sinch, CLXCommunications) • Development of message centre templates for OTP notifications for banking passcodes. • Advanced WebApp development implementing third party libraries such as jQuery and Datatables Show less

    • United Kingdom
    • Telecommunications
    • 100 - 200 Employee
    • Neolane / Adobe Campaign Technical Lead
      • Feb 2014 - Jan 2019

      In charge of giffgaff's technical operability for platform, infrastructure and services of Adobe Campaign On-premise deployment, responsibilities split across different business areas which allow me to engage and collaborate with internal/external stakeholders associated to giffgaff’s ACC solution. Key Responsibilities: + SPOC for all technical solutions in ACC + Owner of Infrastructure, architecture, implementation, support and configuration for Adobe Campaign solution + Delivering technical training and conducting knowledge sharing workshops + Technical ownership of issues through to resolution/closure + Capture, log, prioritise, and track all live operational issues + Proactive investigation and analysis of all processes to identify issues before they are reported + Hands on technical analysis of issues to identify likely root causes + Escalation of issues to 3rd party support teams + Pre and Post-deployment testing Roles included but not restricted to: - Upgrading, Deployment, Cloning, Configuration & Implementation of Adobe Campaign environments. - GDPR - Processing RTBF, RoA request, data compliance, automation of data cleansing processes. - WebApps - development, maintenance, troubleshooting. - WorkFlows – technical and campaign development for email/sms delivery, reporting, segmentation, maintenance, monitoring. - XML Schemas/Input forms – design and development for database creation/extensions. - Delivery-ability management - integrating anti-spam mechanisms (SPF, DKIM, Sender ID, Domain Keys), white-lists, RBL monitoring, FBL, typologies to enhance delivery success. - Message centre – configuration, development, monitoring, troubleshooting - Push Notification - configuration, deployment for Android & iOS - Data – end-to-end ETL from data-warehouse & third party systems. - AWS integration (RedShift, S3) - Tableau Technical Reporting for Message Centre. Show less

  • Self-Employed
    • London, United Kingdom
    • IT Support Technician
      • Jan 2005 - Jan 2017

      Worked with hundreds of home clients solving IT related issues as well as advising how to use information technology to meet business objectives. - Established a wide and loyal customer base across different business areas. - Helped deliver cost savings to customers by providing personally tailored systems for their needs which were supported remotely. - Improved customer’s work efficiency and productivity by upgrading and re-configuring computer systems and peripherals as well as delivering training on software and web applications. Show less

Education

  • University of East London
    (1st Class) Bachelor of Science (BSc) Hons, Computer Science
    2011 - 2013
  • London South Bank University
    Higher National Diploma (HND), Business Information Technology
    2008 - 2010

Community

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