Experience

One Love Foundation

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• President

  • Jan 2020 - Present



Playworks

• United States
• Non-profit Organizations
• 300 - 400 Employee

• Chief Impact Officer

  • 2017 - Jun 2019

  Provided leadership to cross-functional teams to drive innovation, design, go-to-market strategy, and evaluation of new and existing services to achieve impact and financial sustainability. Collaborated with internal and external stakeholders to advance and measure Playworks approach to sustainable impact. Oversee learning and development for over 400 front line staff. Facilitated strategic and operational planning processes at both department and organization levels. Accomplishments:Developed an aligned pricing policy for multiple service offerings.Led customer success strategy to increase renewal rates for partnering schools.Co-led launch of online services, including the development of go-to-market strategy, product design, and sales. Designed and launched a consultative service for a new customer segment to more efficiently achieve impact and diversify Playworks earned revenue streams.Led the redesign and roll out of Playworks trainer certification program to build regional capacity to deliver training services and meet revenue goals.

• Chief Program Officer

  • 2012 - 2017

  Strategic oversight of the departments focused on quality, design, internal learning, program operations, evaluation, and government funding. Led multiple scaling initiatives to drive impact, revenue, operations, and talent development. Managed the operational launch of new regions from exploration to execution. Oversaw learning and development for all regional staff to ensure strategic alignment across all geographic locations. Accomplishments:Developed a theory of change that currently serves evaluation, design, and sales.Designed a valid and reliable assessment tool for assessing outcomes at recess.Created and launched a new consultative service model that grew sales from 300K to 5.7M in 4 years.Launched Georgia and Indianapolis operations. Implemented and managed a new process to effectively oversee accounts receivables of over $15 million in contracts annually. Oversight of annual professional development conference of over 250+ employees.

• National Program Director

  • 2008 - 2012

  Executive oversight of 16 new regional operations during the largest expansion period for the organization. Responsible for recruiting, hiring, training and managing regional executive directors. Monitored regional operations to ensure financial health, quality of service delivery, and strong team health and culture. Spearheaded scaling of program sales, delivery, contracts, accounts receivables, policies, and operations.Accomplishments:Operationalized executive director searches and onboarding.Oversight of $10 million in regional sales of annual services that represented 43% of organizational revenue.Developed and implemented an earned income pricing strategy across 23 geographic locations that increased school financial investment 15% over a 3 year period.Secured and managed over $2 million in AmeriCorps grant funds per year.

• Director of Training and Community Partnerships

  • 2006 - 2008

  Spearheaded new role for increasing visibility of the organization and its expansion efforts while driving growth and demand for training services. Oversight of training sales, design, and delivery.

• Director of Training

  • 2004 - 2006

  Launched training program as a new service to achieve the organizational vision. Oversight of training sales, design, and delivery.

• Program Manger

  • 2000 - 2004

  Managed cohort of direct service staff and school partnerships. Worked with inaugural program team to develop and manage all aspects of program design and delivery.

• Program Coordinator

  • 1998 - 2000

  Served as a “coach” delivering direct service program in an Oakland elementary school. Was one of eight coaches in third year of organization.