Information Technology Specialist

• Aug 2018 - Present

Senior Information Technology Specialist/IASO

• Apr 2014 - Present

Configures information processing equipment into required operating configurations; performs senior operator and systems administrator duties and unit level maintenance functions on assigned computer systems for a company of 500 personnel; compiles production report data and quality control information; lead a team of 3 soldiers in the installation, operation, and maintenance of information processing equipment; writes, analyzes, edits, tests, and modifies computer programs; drafts program operation manuals and technical program requirements documents; troubleshoots software using established debugging procedures.

Information Technology Specialist

• Jan 2011 - Apr 2014

Installs, operates, and performs unit maintenance on multi-functional/multi-user information processing systems, peripheral equipment, and auxiliary devices. Performs input/output data control and bulk data storage operations. Transfers data between information processing equipment and systems. Troubleshoots automation equipment and systems to the degree required for isolation of malfunctions to specific hardware or software. Restores equipment to operation by replacement of line replaceable unit (LRU). Installs, operates, and performs strapping, restrapping, and unit level maintenance on COMSEC devices. Assists in the design, preparation, editing, and testing of computer programs. Drafts associated technical documentation for program reference and maintenance purposes. Modifies existing application packages using application and operating system software and appropriate computer language commands and files.

LAN Manager

• Jul 2008 - Dec 2010

Provides computer system administration, local area network administration, and system/network security. Subnets IP addresses for computers on the local network, routers, and switches. Sets up topology, cabling schemes, and passwords for the routers. Maintains hardware, software, tools and reference material for network. Connects devices and determines placement of routers and switches for servers. Installs Web servers, file servers, print servers, domain name servers, and mail servers. Maintains Active Directory content. Creates user accounts and sets up necessary user workstation application software. Troubleshoots network to include connectivity, hardware and software issues.