Experience

Control Systems Software LLC

• United States
• Software Development
• 1 - 100 Employee

• Business Analyst

  • Jan 2020 - Present



Onyx Path Publishing

• Freelance Writer

  • Mar 2019 - Present

  Writer on Scion and Chronicles of Darkness books. Writer on Scion and Chronicles of Darkness books.



IGN Entertainment

• United States
• Online Media
• 300 - 400 Employee

• Freelance Writer

  • 2015 - Present



Collabera

• United States
• Information Technology & Services
• 700 & Above Employee

• Information Technology Coordinator

  • Mar 2019 - Jan 2020

  • Track and report on project status using a Waterfall methodology• Facilitate time-saving strategies• Manage compliance tasks to ensure regulations are being met. • Track and report on project status using a Waterfall methodology• Facilitate time-saving strategies• Manage compliance tasks to ensure regulations are being met.



Advantage Resourcing

• United States
• Staffing and Recruiting
• 500 - 600 Employee

• Business Systems Consultant 5

  • Nov 2018 - Mar 2019

  • Develop Lifecycle Remediation plans for over 500,000 assets.• Work directly with Product Owners to ensure timely execution of replacement procedures.• Maintain detailed records of all Connectivity assets under Wells Fargo’s Lifecycle • Develop Lifecycle Remediation plans for over 500,000 assets.• Work directly with Product Owners to ensure timely execution of replacement procedures.• Maintain detailed records of all Connectivity assets under Wells Fargo’s Lifecycle



Apex Systems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Information Technology Project Coordinator

  • Feb 2018 - Aug 2018

  • Organized Lifecycle migrations for thousands of end-users.• Managed conference lines that provided support to dozens of technicians while they were upgrading end-user devices.• Provided follow-up support to migrated sites to ensure reverse logistics procedures were handled. • Trained new Project Coordinators to provide staffing for project escalations. • Organized Lifecycle migrations for thousands of end-users.• Managed conference lines that provided support to dozens of technicians while they were upgrading end-user devices.• Provided follow-up support to migrated sites to ensure reverse logistics procedures were handled. • Trained new Project Coordinators to provide staffing for project escalations.



Real Asset Management

• United Kingdom
• Software Development
• 1 - 100 Employee

• Project Manager

  • Feb 2016 - Aug 2017

  ● Managed a pipeline of support requests for proprietary software.● Handled installation and configuration of software on client servers.● Responsible for the conversion of databases, often consisting of thousands of assets.● Provided multi-day training sessions for new clients. ● Maintained annual license renewals. ● Managed a pipeline of support requests for proprietary software.● Handled installation and configuration of software on client servers.● Responsible for the conversion of databases, often consisting of thousands of assets.● Provided multi-day training sessions for new clients. ● Maintained annual license renewals.



Global Reach Internet Productions, LLC.

• United States
• Marketing Services
• 1 - 100 Employee

• Project Manager

  • Jan 2015 - Feb 2016

  ● Performed risk management, advanced research, documentation, and creation of BRDs, PDDs, FSDs, Change Requests, and project reports using various programs including SharePoint, MSP, Access, and other various proprietary systems.● Handled information-gathering sessions to determine the client's website needs. ● Managed the assigned design and development team members throughout the project. ● Provided ongoing support after the project's completion. ● Performed risk management, advanced research, documentation, and creation of BRDs, PDDs, FSDs, Change Requests, and project reports using various programs including SharePoint, MSP, Access, and other various proprietary systems.● Handled information-gathering sessions to determine the client's website needs. ● Managed the assigned design and development team members throughout the project. ● Provided ongoing support after the project's completion.



Roto-Rooter Plumbing & Drain Service

• Canada
• Consumer Services
• 100 - 200 Employee

• IT Contractor

  • Apr 2014 - Jan 2015

   Currently responsible for providing end of month reporting, monitoring fluctuations in the transportation industry and providing twice-weekly reports, providing technology support and associated documentation, and managing the quarterly network and server updates. Personally handled the configuration and install of a new SQL server.  Currently Employee of the Quarter through Aureus Group contracting company.  Currently responsible for providing end of month reporting, monitoring fluctuations in the transportation industry and providing twice-weekly reports, providing technology support and associated documentation, and managing the quarterly network and server updates. Personally handled the configuration and install of a new SQL server.  Currently Employee of the Quarter through Aureus Group contracting company.



Combined Systems Technology

• Network Engineer

  • Mar 2013 - Feb 2014

   Received daily changing tasks that required adapting to unique customer-specific technology while employed with CST; responsible for maintaining reports of all customer interactions and changing technology needs. This required the creation of ad-hoc solutions.  Received daily changing tasks that required adapting to unique customer-specific technology while employed with CST; responsible for maintaining reports of all customer interactions and changing technology needs. This required the creation of ad-hoc solutions.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• System Administrator

  • Sep 2008 - Apr 2012

   Provided technology solutions under combat simulations and deployed environments. Found ways around problems through unconventional solutions. Maintained detailed records which included creating daily reports for upper leadership.  Worked as an Information Security specialist while deployed to Iraq. While there maintained awareness of all classified material on base, which required holding over 200 service men to strict government reporting standards. Volunteered to represent the deployed Airmen as the Vice President of the Airman’s Council which included organizing team building and moral boosting events; earned Airman of the Quarter during this time.