David Fitzmaurice
Project Manager at UASG - A Spotless Company- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
German -
Topline Score
Bio
Credentials
-
Diploma Level 5 Project Management
-
Experience
-
UASG - A Spotless Company
-
Australia
-
Utilities
-
1 - 100 Employee
-
Project Manager
-
Jun 2012 - Present
• organising project start up meetings to plan scope, time and cost and writing a Project Management Plan. • Recruitment of new subcontractors and office staff required for project delivery. • Sourcing of and set up of new equipment required to carry out work on project. • Negotiations with clients on contract variations. • Creating a yearly volume based project schedule with monthly review and update. • Planning the distribution and workload for up to 70 fieldworkers. • Developing mitigation strategies for various aspects of the project such as time and quality. • Creating and distributing weekly and monthly contractual reports for the client detailing performance against target, project milestones, quality and Safety. • Creating process maps and implementing new work practices. • Managing a team of schedulers and call centre staff • Holding weekly meetings internally to discuss project start up, performance and stats including KPI trends, quality and health and safety. • Working with local government and private land owners to gain authority to complete work via permit. • Strong understanding of technical processes involved in a safe and smooth project delivery • Training new staff. • Working with IT to design and format a reporting dashboard • Stock management. Including organising stock take and distribution. • Travelling interstate to set up and manage new call centre. • Handling escalated customer complaints. • Incident reporting. • Holding weekly toolbox meetings with office/field staff. • Assisting client with urgent micro projects and data requests. Show less
-
-
-
Fieldforce Services
-
Sydney, Australia
-
Project Coordinator
-
Sep 2011 - Present
Co-ordinating a large scale government initiative. Taking calls from NSW residents and booking them an appointment for an assessment. Liaising with field workers regarding schedule changes/customer issues. Waiting list management. Auditing work carried out by sub-contractors. Schedule/diary planning and distribution. Managing a team of schedulers. Holding meetings with team members to update procedures and targets. Regularly reviewing processes and working with operations manager to help manage company targets and obligations Processing paperwork sent in by sub-contractors. Planning routes for assessors to drive across rural NSW. Show less
-
-
-
R'Concepts
-
Melbourne Area, Australia
-
Sales Rep
-
Jan 2011 - May 2011
Calling ACT residents to introduce and explain new Government solar initiative. Selling solar systems to customers based on their individual needs. Providing extensive technical information on solar systems. Creating appointments for installations by liaising with supplier. Giving customers after sales support. Calling ACT residents to introduce and explain new Government solar initiative. Selling solar systems to customers based on their individual needs. Providing extensive technical information on solar systems. Creating appointments for installations by liaising with supplier. Giving customers after sales support.
-
-
-
Cornelius
-
United States
-
Food and Beverage Services
-
300 - 400 Employee
-
Project Coordinator
-
Jun 2007 - Nov 2010
Key account management. Managing high profile projects with tight deadlines. Expediting critical stock items. Processing large orders received by phone, fax or email. Preparing and sending official quotations. Arranging delivery of goods to residential addresses and key accounts. Coordinating high cost freight with logistics and clients overseas. Leasing with delivery companies to arrange the delivery and collection of goods. Working alongside large storage depots to arrange bulk orders. Helping operations manager improve processes. Answering specific queries regarding certain stock items and delivery schedules. Warm sales calls to customers who haven’t ordered for a while. Maintaining customer information on the database. Looking after a group of technical representatives,including ordering their kit and arranging timed deliveries. Investigating discrepancies. Producing reports showing stock trends, levels and expected deliveries etc. Processing credits and re-invoices Reception cover Show less
-
-
-
Saint-Gobain
-
France
-
Wholesale Building Materials
-
700 & Above Employee
-
Project Coordinator
-
Sep 2006 - Jun 2007
Logging customer insurance claims. Booking out survey appointments using an electronic diary. Submitting detailed reports to insurance companies followed by a telephone call to explain the report in depth. Chasing insurers for authority to proceed with proposed repairs/replacements within the terms of the customer’s policy. Answering any technical queries from customers/insurers about certain items to be repaired or replaced. Warm sales calls to customers to discuss proposed work and different options available. Working as part of the customer care team to deal with complaints from dissatisfied customers or insurers. Show less
-
-
Education
-
1997 - 2001
Brinsworth Comprehensive School
GCSE, English Language and Literature/Letters
Community
